Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
The images/photos with people using them do not reflect the actual size of the ball. For me, they do not match. I expected each ball to be one size larger. Otherwise, the ball itself is good.
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Christelle G.
Rating: 4 out of 5
following a purchase from 24/10/2024
not easy to navigate from one page to another
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#Nom? R.
Rating: 4 out of 5
following a purchase from 29/10/2024
simple and efficient, quote done in one click, quick order (much simpler than the administrative burdens of local authorities to place an order)
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Cindy C.
Rating: 5 out of 5
following a purchase from 23/10/2024
Easy to use site, correct delivery times.
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Comme Un Lutin Dans Les Bois -.
Rating: 5 out of 5
following a purchase from 28/10/2024
very good
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Ecole Saint-Julien -.
Rating: 5 out of 5
following a purchase from 28/10/2024
Good order tracking, fast and reliable delivery.
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Céline L.
Rating: 5 out of 5
following a purchase from 27/10/2024
Fast delivery and product as described
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Médiathèque René Pétillon -.
Rating: 5 out of 5
following a purchase from 23/10/2024
very readable and intuitive. A small downside regarding the very plastic-wrapped packaging of the dolls and insects.
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Lisa B.
Rating: 5 out of 5
following a purchase from 25/10/2024
Good site, Reliable
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Josiane V.
Rating: 5 out of 5
following a purchase from 27/10/2024
Very happy, product meets my expectations
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Admr Petites Canailles -.
Rating: 5 out of 5
following a purchase from 21/10/2024
Very good
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Dominique D.
Rating: 5 out of 5
following a purchase from 23/10/2024
Very good references
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C R.
Rating: 5 out of 5
following a purchase from 25/10/2024
Perfect
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Audrey P.
Rating: 5 out of 5
following a purchase from 25/10/2024
Good quality products, fast delivery. However, some prices are really too high for a childminder.
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Therese S.
Rating: 5 out of 5
following a purchase from 24/10/2024
Perfect delivery.
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Emie P.
Rating: 4 out of 5
following a purchase from 16/09/2024
Not enough information about the shipment and delays.
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Halte Garderie Bel Air -.
Rating: 5 out of 5
following a purchase from 18/10/2024
Quality toys. We are very satisfied with the thick wooden puzzles and therefore solid.
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Marie V.
Rating: 5 out of 5
following a purchase from 24/10/2024
Deadline respected. Delivery in a quality box. Nice item..
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Rpe Léo Lagrange Centre Est M.
Rating: 3 out of 5
following a purchase from 04/10/2024
Good products, friendly customer service staff, but shipping times are way, way too long!!!
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Yannick T.
Rating: 5 out of 5
following a purchase from 21/10/2024
Excellent information for locating the package
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Chloé B.
Rating: 5 out of 5
following a purchase from 16/10/2024
Very good
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Aurelie S.
Rating: 5 out of 5
following a purchase from 17/10/2024
Wonderful and of quality
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Anne-Marie B.
Rating: 5 out of 5
following a purchase from 23/10/2024
Very easy navigation, fast delivery in excellent condition. Very good
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Circonscription D'action Sociale -.
Rating: 4 out of 5
following a purchase from 10/10/2024
A lot of material on the site so the order takes a long time to make. But very positive because there is a lot of choice!!!!!
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Response from Wesco
Hello and thank you for your positive review. To facilitate your next visit, feel free to use the search bar at the top of the site or click on 'Order by reference' or browse our different categories (Furniture and Decor, Childcare, Games and Toys...). We thank you for your loyalty and trust. We look forward to seeing you again soon on wesco.fr. Have a nice day.
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Ichraq C.
Rating: 5 out of 5
following a purchase from 21/10/2024
Hello, I am very satisfied with the nursing pillow and the music box of very good quality. I use the nursing pillow for my son who has cerebral palsy.
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Caroline G.
Rating: 4 out of 5
following a purchase from 23/10/2024
Site a bit slow
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Laëtitia B.
Rating: 4 out of 5
following a purchase from 21/10/2024
Very happy. The shipment is quick and careful. The site is not very intuitive but you eventually find what you need... Some items that are not from the Wesco brand are more expensive than in other stores.
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Response from Wesco
Hello and thank you for sharing your feedback with us. We are happy to read your positive review regarding the quality of your order and its shipment. To facilitate your next visit, feel free to use the search bar at the top of the site or to use the online chat available 24/7. Additionally, by choosing Wesco, you are trusting a French company favored by early childhood professionals for nearly 50 years, and you are supporting the employment of our 220 employees. For these reasons, our prices are calculated as fairly as possible and cannot be those practiced by some e-commerce giants. We hope that in light of these elements, you will appreciate the seriousness and commitment of the Wesco brand. We look forward to seeing you again soon on wesco.fr. Have a nice day.
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Association Des M.
Rating: 5 out of 5
following a purchase from 18/10/2024
Fast delivery.
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Laetitia D.
Rating: 3 out of 5
following a purchase from 08/10/2024
Quality furniture, customer service needs improvement (I called for order follow-up, the lady on the phone was unpleasant and supposedly unable to send me the email I should have received upon shipment, which did not arrive) I had to send a message via Facebook for a competent person to respond to my request.
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Nelly F.
Rating: 5 out of 5
following a purchase from 20/10/2024
Fast delivery and good products.
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- A.
Rating: 5 out of 5
following a purchase from 14/10/2024
Very good.
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Léa P.
Rating: 4 out of 5
following a purchase from 15/10/2024
Everything went very well, I find that the quality of the products is up to par. A small downside on one of the packages regarding the stackable beds, as some screws were missing.
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Response from Wesco
Hello and thank you for taking the time to leave a review. We are sorry for this oversight in your order. Our customer service has processed your request and is taking the necessary steps to send you the missing screws. We apologize for this inconvenience and sincerely thank you for your loyalty. Have a nice day.
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Multi Accueil Nouvelle Vague M.
Rating: 4 out of 5
following a purchase from 26/09/2024
Order delivered quickly, no issues.
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Joseph D.
Rating: 4 out of 5
following a purchase from 20/10/2024
I give 4 stars because there is room for improvement regarding the packaging of the parcel, which is too easily opened on the sides without needing to be torn, allowing for too easy theft of the contents; the packaging cardboard needs to be reviewed.
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Response from Wesco
Hello and thank you for sharing your feedback with us. We are forwarding your concrete example to the logistics department to verify our shipping packaging and ensure that this is an exceptional case. We hope that your order fully satisfies you and that we will have the pleasure of seeing you again soon on wesco.fr. Have a nice day.
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Martine L.
Rating: 5 out of 5
following a purchase from 20/10/2024
Very satisfied with my order. I easily found the products I was looking for on the site. And the delivery was made even before the scheduled date. I recommend.
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- M.
Rating: 3 out of 5
following a purchase from 11/10/2024
The order arrived in two parts, without any justification from Wesco. I had to send an email to ask for an explanation upon receiving the first part as there was no delivery note or other explanatory documents. Moreover, the dates and opening days of the service, despite the precision in the email, were not respected for the delivery: the order was therefore left in a hallway after being received by an outsider.
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Anne Sophie M.
Rating: 5 out of 5
following a purchase from 12/09/2024
Very good product! The color is very nice, my little ones adopted it very quickly.
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Karen R.
Rating: 3 out of 5
following a purchase from 11/10/2024
The customer service takes at least 3 to 4 days to respond to questions, so it's slow, but otherwise the material is great for my work (childcare assistant).
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Brigitte C.
Rating: 5 out of 5
following a purchase from 19/10/2024
Order as expected. Fast delivery although the post did not deliver within the colissimo deadlines (2 days late).
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Sandrine N.
Rating: 4 out of 5
following a purchase from 03/10/2024
Nothing to report. Positive review.
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