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E
Rating: 5 out of 5
Impeccable as always. Quality and timing are top-notch. Thank you.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 3, 4 and 5 stars
Reset filtersC
Rating: 5 out of 5
Very good, never disappointed with my orders.
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J
Rating: 5 out of 5
Smooth navigation. Easy search.
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J
Rating: 5 out of 5
Very good.
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S
Rating: 5 out of 5
Very comprehensive.
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S
Rating: 5 out of 5
Fast delivery, the site is very good.
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A
Rating: 5 out of 5
Very good site. I recommend.
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S
Rating: 5 out of 5
Very good.
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S
Rating: 5 out of 5
Fast delivery.
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C
Rating: 5 out of 5
Fast delivery, very satisfied with the product. A small note regarding navigation on the site. You have to search for the product in the mobile class tab. You can't find the product directly by typing 'stool' in the search bar.
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M
Rating: 5 out of 5
Perfect.
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N
Rating: 5 out of 5
It's easy to quickly find what you want. You can choose the color of the product when there are multiple colors available.
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D
Rating: 5 out of 5
Fast shipping.
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A
Rating: 5 out of 5
Bunk bed as described, delivered one week ahead of the scheduled date.
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M
Rating: 5 out of 5
Perfect, meets my expectations, packaging is top-notch.
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H
Rating: 5 out of 5
Easy order, items well described.
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G
Rating: 5 out of 5
Very pleasant to explore.
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V
Rating: 3 out of 5
Major delivery issues: orders delivered in duplicates or even triples for many orders.
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Response from Wesco
Hello and thank you for taking the time to share your experience with us. You placed orders by phone and online, which explains why your orders were shipped multiple times. Our customer service has contacted you to remedy the situation. We hope your future orders will go more smoothly and that they will meet your satisfaction upon receipt. We thank you for your loyalty and wish you a very good day.
B
Rating: 4 out of 5
Nothing to report, except for the delivery time being a bit longer than expected.
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E
Rating: 5 out of 5
Very good.
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M
Rating: 4 out of 5
Easy to use.
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E
Rating: 5 out of 5
Very satisfied.
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A
Rating: 5 out of 5
Delivered on time, my order meets my expectations of very good quality.
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H
Rating: 5 out of 5
Great package delivered on time and products as expected. Thank you.
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I
Rating: 4 out of 5
This is my first order. Not disappointed but a bit long for delivery.
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A
Rating: 5 out of 5
Excellent quality, fast and careful delivery.
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V
Rating: 3 out of 5
No response from customer service regarding a wrong item.
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Response from Wesco
Hello and thank you for taking the time to evaluate this product. As we specify in the product designation, it is indeed an empty bottle. We regret that you missed this information during your order. Our service has acknowledged your complaint and will propose a solution. Despite this disappointing shopping experience, we hope you will visit us again soon on our site. Have a nice day.
P
Rating: 5 out of 5
Package arrived faster than expected, quality of the products offered. Perfect
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S
Rating: 4 out of 5
Impeccable
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S
Rating: 4 out of 5
Products of fairly good quality and at least compliant. A bit expensive and not many sales.
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A
Rating: 5 out of 5
Always a great pleasure
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V
Rating: 5 out of 5
As usual, delighted with my order, I noticed a price increase (I ordered exactly the same products as last year) which is not negligible when you are a childminder!
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J
Rating: 5 out of 5
Quality product and fast shipping. Satisfied with my purchase. Just a small downside regarding the packaging as I ordered a changing mat that was just wrapped in a transparent plastic bag. It could have been easily damaged during transport but only had a crushed corner that quickly returned to normal.
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G
Rating: 3 out of 5
Website not very flexible, especially for the billing part: only one email address available, invoices not directly available online.
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Response from Wesco
Hello and thank you for sharing your point of view regarding the use of our site. As we specify in our FAQ (https://www.wesco.fr/faq.html#commande), you have the option to submit your order to a third party on the billing page. This is the case, for example, if you are a daycare or a school and the order needs to be paid by your city's municipality. Finally, you have the option to directly request your invoice online from the 'my orders' section in your customer area. We hope that these elements will help you better use our site in the future and that we will have the pleasure of seeing you again soon on wesco.fr. Have a nice day.
B
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Wide choice and interesting professional products.
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P
Rating: 4 out of 5
Good but what to do when there is breakage (plates)
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S
Rating: 5 out of 5
I had a little trouble creating my account but I was guided by someone on the phone and after that, it works like a charm, thank you.
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D
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Complete site
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