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A
Rating: 5 out of 5
Good.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 3, 4 and 5 stars
Reset filtersC
Rating: 5 out of 5
Perfect delivery and the "Polydron construction kit" game is perfect too. I already knew this game which was very successful in my GS class and I prefer this one to the magnetic version!
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L
Rating: 5 out of 5
No issues with the site.
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S
Rating: 4 out of 5
Delivery quite fast.
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E
Rating: 5 out of 5
Very well packaged, great order tracking.
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D
Rating: 5 out of 5
Ease of navigation on the site - the online catalog is a good help - clear explanations -
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L
Rating: 4 out of 5
Delivery time in accordance with the expected time. Package received in perfect condition (a lot of care regarding the packaging).
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N
Rating: 5 out of 5
It's a pity there isn't a special section for childminders.
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N
Rating: 4 out of 5
Packaging a bit too large, but no problem.
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H
Rating: 5 out of 5
Fast delivery.
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C
Rating: 4 out of 5
Order and delivery very good. The site is good but I sometimes have trouble finding specific items (very selective keywords). I had to go through a search engine to click on the Wesco site for the item I was looking for.
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Response from Wesco
Hello and thank you for your feedback. To improve our site, we would like to know which item you had difficulty with? Thank you for your constructive feedback on this matter. See you soon on wesco.fr.
V
Rating: 5 out of 5
Site with excellent ergonomics.
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M
Rating: 5 out of 5
Well-designed site.
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S
Rating: 5 out of 5
Great, does not slip.
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S
Rating: 5 out of 5
Very satisfied with the product. Delivery date respected. Website: product very well described.
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V
Rating: 5 out of 5
Very satisfied! NB: packaging box a bit large compared to the item.
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C
Rating: 5 out of 5
Fast delivery.
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G
Rating: 4 out of 5
I ordered because I knew the company from orders made in nurseries. Now that I am at home, I continue to order, even if sometimes the price limits me.
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A
Rating: 5 out of 5
Easy access site, however some problems with Colissimo delivery.
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H
Rating: 4 out of 5
Easy navigation.
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C
Rating: 5 out of 5
All ordered items are in stock, delivery time respected, quick receipt of the invoice by email.
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S
Rating: 5 out of 5
A lot of choices, quality products (the lower-priced ones are sometimes not that great, but that's it). Overall satisfied, I have already placed several orders.
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C
Rating: 5 out of 5
Speed of delivery. Perfect for the Christmas tree.
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M
Rating: 5 out of 5
Clear site, good tracking, fast reception.
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C
Rating: 5 out of 5
Perfect!
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S
Rating: 5 out of 5
Nothing to report. Fast delivery and in line with my expectations.
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H
Rating: 5 out of 5
Delivered on time, products conform to the order.
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S
Rating: 4 out of 5
Practical, I really like the possibility of creating a quote.
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N
Rating: 4 out of 5
The products are perfect. I just regret that with an order of over 150€, we still have to pay shipping costs. You could offer them for a certain order amount.
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Response from Wesco
Hello and thank you for your feedback. On our site, shipping costs are free from 250€. You can find all the information related to delivery in our General Terms and Conditions of Sale. See you soon on our site, have a nice day.
T
Rating: 4 out of 5
Dense but complete site
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D
Rating: 5 out of 5
Perfect as usual! Fast and careful shipping.
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A
Rating: 3 out of 5
Order received very late compared to the indicated date and the music note is not great. The winder is very hard to wind for an adult and impossible for a child. Disappointed with my purchase, a bit high in price.
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A
Rating: 5 out of 5
Perfect
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O
Rating: 5 out of 5
Easy site, pleasant to look at. Clean and fast delivery!
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J
Rating: 3 out of 5
I am not a fan, not very practical!
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Response from Wesco
Hello and thank you for taking the time to evaluate your experience on our site. To help us improve, could you detail the issues you encountered? Thank you for your feedback, hoping to see you again soon on our site. Have a nice day.
L
Rating: 5 out of 5
Faster delivery than expected and an intuitive site.
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C
Rating: 3 out of 5
I am missing an item from my order. I made a complaint and I have not received any news to date.
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Response from Wesco
Hello and thank you for taking the time to alert us. Our customer service responded to you on November 30, specifying that the missing product would be resent. It should reach you very soon. We sincerely apologize for this inconvenience and hope you will visit us again on wesco.fr. Have a nice day.
I
Rating: 5 out of 5
Very well stocked. Well presented and detailed.
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C
Rating: 5 out of 5
Very good for order tracking and packaging
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F
Rating: 5 out of 5
Easy order and delivery
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