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A
Rating: 5 out of 5
Perfect
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 3, 4 and 5 stars
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Rating: 5 out of 5
Great,
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A
Rating: 5 out of 5
Everything is fine, easy order, delivery on time indicated
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A
Rating: 5 out of 5
Packaging always perfect, delivery made on the scheduled day. A nice site where I always find my happiness. I haven't rated the products because they are my Christmas gifts.
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
Very clear and easy to access site
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A
Rating: 4 out of 5
hello, quick, efficient order.
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A
Rating: 5 out of 5
Well-stocked site which is interesting for baby equipment as they grow quickly. Quick response by email when I asked when my order would be shipped. Thank you.
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Rating: 4 out of 5
nothing to report
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A
Rating: 5 out of 5
Great, I am a childminder and it's for my little girl
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Rating: 5 out of 5
Magnificent carpet, the children have adopted it, all the children of the nanny. Just one small thing, I noticed a small snag in the fold when unpacking, probably during delivery, the delivery person was not very careful.
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A
Rating: 5 out of 5
Very happy with the delivery and the product.
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A
Rating: 5 out of 5
Everything went very well
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Rating: 3 out of 5
The hedgehog balls are not inflated enough. They are soft. A bit disappointed...
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Rating: 5 out of 5
Bench, module of very good quality. Impeccable finish, French product. The only downside is that it is quite expensive. A real little nursery at home. Thank you Wesco
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A
Rating: 5 out of 5
I have been a customer since I started my job, I have bought several things, I am happy with the quality,
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A
Rating: 3 out of 5
Delivery times too long. The product was available. When I called, I spoke to someone not very pleasant!
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Response from Wesco
Hello and thank you for sharing your feedback. After checking on our side, the delivery of your order was estimated between 17/11 and 20/11. The product you ordered was available earlier and was delivered to you 3 days before the announced date. We regret that this delay was not fast enough for your taste. Nevertheless, by choosing WESCO you are trusting a French SME whose teams do their utmost every day to ensure quality services and satisfy customers. We are sorry to read that the phone reception was not as warm as expected and we hope you will give us a second chance by visiting us again soon on wesco.fr. Have a nice day.
A
Rating: 5 out of 5
Delighted with my purchase. Easy order, fast delivery Very satisfied
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Rating: 5 out of 5
Response to my email was very quick, efficient ordering process.
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A
Rating: 5 out of 5
Wesco kept its commitments. The order and delivery were quick. Thank you Wesco!
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Rating: 5 out of 5
100%
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Rating: 5 out of 5
Fast delivery, products meet expectations.
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Rating: 5 out of 5
Satisfied with my order I love Wesco
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Rating: 5 out of 5
no issues, impeccable service
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Rating: 5 out of 5
The material received very quickly seems to be of very good quality! A part was missing but after calling the very responsive after-sales service, the part was received in 5 days!
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Rating: 5 out of 5
clear and organized
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Rating: 5 out of 5
very good I recommend
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Rating: 5 out of 5
respect for the requested requirements, within the right deadlines, thank you
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Rating: 5 out of 5
nothing to report, very good
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Rating: 5 out of 5
Great, nothing to say, top
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A
Rating: 5 out of 5
not disappointed
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A
Rating: 3 out of 5
Hello, disappointed by the delivery conditions. Item crushed in the package, the delivery person raised some reservations.
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Response from Wesco
Hello and thank you for taking the time to leave a review. We sincerely apologize for the inconvenience caused. Our teams prepare each order with care; unfortunately, it can happen that they suffer from the unpredictability of transport, independently of our will. On our side, we have informed our logistics service to get in touch with the carrier in question. If the product is damaged or unusable, we invite you to file a complaint at [email protected]. We hope you will not hold this unfortunate experience against us and that you will come back to see us soon on wesco.fr. Have a good day.
A
Rating: 5 out of 5
fast shipping, arrived a week BEFORE the announced date... wow!
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Rating: 5 out of 5
Always satisfied with my purchases at wesco, robust and quality material. Moreover, I always receive my orders well packaged and on time!
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Rating: 5 out of 5
Everything is in accordance with the order.
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Rating: 4 out of 5
Very well, it's a shame there weren't a bit more
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Rating: 4 out of 5
Well-designed site allowing for almost real-time quotes, possibility to search by catalog reference.
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Rating: 5 out of 5
Even better than I expected! Perfect.
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Rating: 5 out of 5
Perfect order and delivery. Products that have proven themselves
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Rating: 5 out of 5
simple site easy to use
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