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A
Rating: 3 out of 5
Fast shipping
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 080 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
3 star reviews
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Rating: 3 out of 5
Delivery time too long
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Rating: 3 out of 5
logic game Sleeping Beauty: upon unpacking, the box was torn and already open + absence of protective plastic film around the box, nothing seems to be missing at first glance but not great for a Christmas gift
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Rating: 3 out of 5
Not happy when I received the package. It was opened. Module inside was dirty and one module was missing.
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Rating: 3 out of 5
The site is well designed, fast and careful delivery.
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Rating: 3 out of 5
I have always been very happy with Wesco. I received my order but one item worth 25 euros is missing and for now, customer service is not responding so I am waiting to see!!!
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Rating: 3 out of 5
I think the site could be optimized for better navigation and especially better search because on phone or tablet it is not practical.
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Rating: 3 out of 5
I received a completely detached cot underneath.
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Rating: 3 out of 5
My order arrived quite quickly.
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Rating: 3 out of 5
CLARITY OF THE SITE
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Rating: 3 out of 5
Package arrived open and incomplete
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Rating: 3 out of 5
Hello, I requested to be delivered on October 1st and not September 24th. Anyone could have taken my order. Some items from my order could have been missing. The people I work with were honest and left everything intact. Thank you for paying attention to the noted comments. Have a nice day
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Rating: 3 out of 5
well not always simple
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Rating: 3 out of 5
Many interesting items but sometimes a bit expensive in terms of quality-price... Impossible to combine the birthday discounts of my twins... really a shame...
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Rating: 3 out of 5
Products delivered with a 3-month delay and without instructions
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Rating: 3 out of 5
very long delivery to arrive
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Rating: 3 out of 5
Incompetent delivery person who contacts me by phone to ask for directions. I guide him and cross paths with him on foot a few meters from my home as I was picking up my children from school. He stops, I tell him no, I have my children, please leave the package in front of my house, at worst we arrived at the same time. He insists, telling me that it’s not heavy, that the package weighs only 4 kilos. I tell him no, I have my children. He insisted, he ended up annoying me and I told him it's fine, I'll take the package to avoid making a scene in front of my children in the middle of the street.
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Rating: 3 out of 5
Delay to receive the order relatively long
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Rating: 3 out of 5
The mattress is very good, in accordance with the description. Shipping was a bit long, but what is this carrier?? I would avoid them, it would discourage me from ordering again.
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Rating: 3 out of 5
very late delivery!
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Rating: 3 out of 5
Good products!! However, several delivery problems that could be resolved by customer service
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Rating: 3 out of 5
Very long delivery. Package arrived only 1 day before the baptism
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Rating: 3 out of 5
One of my items arrived defective
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Rating: 3 out of 5
The items are fine but the delivery of the order is a bit too long.
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Rating: 3 out of 5
Not very ergonomic. Many references but difficulties in finding what you are looking for.
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Rating: 3 out of 5
Constructive site. Lots of choices. However, the delivery time is mega long..... 4 months for 2 sheets.
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Rating: 3 out of 5
A handle is missing...
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Rating: 3 out of 5
The order arrived late. I needed the cookie cutters for the activity with the kids last Wednesday, but I only received them afterwards, contrary to what was planned.
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Rating: 3 out of 5
Delivery service to improve, boxes opened and dirty products
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Rating: 3 out of 5
Very good site, quality products.
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Rating: 3 out of 5
Navigating the site is functional, but delivery is more complicated and more uncertain, however, within very reasonable timeframes.
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Rating: 3 out of 5
Good but very expensive
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Rating: 3 out of 5
I was not on the site to order, but the delivery was a bit delayed and the bottoms of the boxes were damp.
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Rating: 3 out of 5
Not very satisfied, poorly packaged parcel delivered with missing items that must have fallen during transport! Called customer service who redirected me to a link by email. Response pending, little reactivity!
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Rating: 3 out of 5
Very long delivery (August 25), I had to follow up with customer service.
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Rating: 3 out of 5
I am a bit annoyed because I had requested to receive my order in one single delivery! Which was not the case!
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Rating: 3 out of 5
Easy-to-use site, however, the package was received with a missing item even though the slip indicated it was inside
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Rating: 3 out of 5
Delivery times too long.
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Rating: 3 out of 5
Fast delivery.
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Rating: 3 out of 5
We had issues with the delivery: the package was left in a hall open to the public instead of being delivered directly to me.
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