Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
I had a bit of trouble finding what I was looking for, and I couldn't get the follow-up to obtain the discounted prices, too bad because I would have taken more bunk beds
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/09/2018
Not bad, but I say it again, given the prices and the orders we place, a loyalty program or something like that would be interesting....
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/08/2018
Very nice site, wide selection of pretty products suitable for children's ages. Disappointed by the delays and delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/09/2018
clear site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/08/2018
our order was delivered incomplete... we are missing a mattress protector and sheets, so we cannot use the cocoon bed. no news from customer service...
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Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was made in several parts. We apologize for this. Our logistics service has been informed of this situation and will take the necessary measures to ensure it does not happen again.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/09/2018
I appreciate the diverse range of products for sale on the site; however, the product descriptions do not match the quality received.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/08/2018
big package for little things
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/08/2018
poor stock management. We had to wait an extra week than planned not to mention the poor condition of a rug received.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/08/2018
The laces do not fit for certain letters and that's a shame!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/08/2018
Good material, a lot of choices for activities
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/08/2018
An item is missing and no response to my request...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/08/2018
The announced delivery time was not respected. The telephone support later provided us with the correct information.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/07/2018
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/08/2018
Quick order, efficient customer service but very slow delivery (more than 10 days after order). Non-compliance with delivery dates by the supplier.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/07/2018
Once the bibs were in the cart, I could no longer see their colors. So I couldn't check my order before validation. Long waiting time to receive the goods.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/07/2018
Delivery received more than 6 weeks after the order for 1 item that was out of stock. The item was delivered alone well before the others that I had to follow up on...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/08/2018
Very good product, however, we are offered to choose a delivery day that suits us, but it was delivered a few days later. Too bad.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/08/2018
I thought the cards were stiffer.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/07/2018
Not the right color.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/07/2018
A product received very late. I was no longer at the center, which made it complicated for accounting.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/08/2018
Received on time but delivered in an enormous box, whereas a cardboard envelope would have sufficed.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/08/2018
Good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/08/2018
Not attractive enough
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/08/2018
Not clear for choosing the order date, which is why I called your services and they couldn't answer me.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/07/2018
Very well-designed site. However, it is sometimes difficult to find a particular item given the number of quality products offered.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/07/2018
Delivery method: chosen delivery person does not provide a time slot: significant constraint
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/07/2018
Very clear
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/07/2018
Delivery service deplorable and item damaged upon arrival. Return. Too bad, because super quality when everything goes well...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/07/2018
Good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/07/2018
The site does not have a clear architecture...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/07/2018
The items are very interesting but the site is very impractical for finding what you are looking for. Tons of pages to finally find the gem...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/07/2018
Disappointed by the product which does not meet my expectations
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/07/2018
to recommend
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/07/2018
Order placed very quickly, too bad it was canceled without my consent due to an impossible address change. I had to reorder. Fast shipping
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/07/2018
impossible to make a transfer after receiving the order
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/07/2018
Only negative point: a package much too large for just 3 children's rattles!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/07/2018
Good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/05/2018
Too much waiting
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/06/2018
Easy to use site, clear in searches. Too bad my order arrived earlier than the expected date, I was not at home, it was dropped off at a pickup point and it was difficult for me to move with a newborn! I am not very happy about this point!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/06/2018
Order received quickly, but one cot is damaged....
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