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L
Rating: 4 out of 5
Poor delivery
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 079 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
4 star reviews
Reset filtersL
Rating: 4 out of 5
Compliant and of quality
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C
Rating: 4 out of 5
Very well
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S
Rating: 4 out of 5
ras
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C
Rating: 4 out of 5
I am satisfied with my order. Ordering from Wesco is a true guarantee of quality. The box was, however, oversized, without additional protection. I would have liked the products not to 'move around' so much in the box. Fortunately, the different stainless steel elements were not scratched.
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I
Rating: 4 out of 5
Satisfied with my order
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P
Rating: 4 out of 5
Nothing to complain about, except that customer service is unreachable by phone...
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A
Rating: 4 out of 5
I am happy but I admit that in terms of size it's a bit tight I will see if there are larger sizes
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E
Rating: 4 out of 5
Package received in good condition with the ordered quantities. The only small downside is the shipping time of about 2 weeks, which is a bit long.
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M
Rating: 4 out of 5
Reasonable price Good quality Delivery a bit long
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E
Rating: 4 out of 5
Very good quality products but delivery times a bit too long
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Rating: 4 out of 5
A lot of delay for the receipt of the package
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C
Rating: 4 out of 5
good product true to the catalog image correct delivery
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E
Rating: 4 out of 5
Chairs that meet our expectations. To see the quality over time. Delivery date not respected.
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M
Rating: 4 out of 5
The replacement mattress covers really smell very strong and are not usable at the moment.
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P
Rating: 4 out of 5
very good I am happy but the mattress without the smell of plastic but otherwise perfect
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Rating: 4 out of 5
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C
Rating: 4 out of 5
Stop the ads in the packages thank you
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C
Rating: 4 out of 5
Speed for shipping. The packaging for the 2kg6 can is not appropriate as it is dented and the post must have repackaged it. Packaging is important for certain products, even with the ecological trend, one should not overdo it.
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S
Rating: 4 out of 5
For once, fast delivery. Quality of the products excellent. However, I had a delivery note in my package that did not concern me.
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J
Rating: 4 out of 5
Delivery time respected. The two items match what I expected with a caveat. I would have preferred the tickets printed double-sided.
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E
Rating: 4 out of 5
Everything is ok
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I
Rating: 4 out of 5
serious
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A
Rating: 4 out of 5
Everything went well. Quick
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S
Rating: 4 out of 5
Instead of receiving 4 bibs of the same size at the price of €6.12 each, I received only 3 and one, of a smaller model that was charged at the price of the large ones
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Response from Wesco
Hello and thank you for sharing the situation by leaving a review. We are sorry for the problem encountered and we sincerely apologize. In order to provide you with a solution, could you please write to us at [email protected] (specifying your order number, the relevant references, and attaching photos of the bibs)? Our customer service team will get back to you afterwards to remedy this situation. We thank you in advance for your cooperation and hope to have the opportunity to offer you a better experience on your next order. Have a nice day.
M
Rating: 4 out of 5
Order and delivery ok
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A
Rating: 4 out of 5
Good
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F
Rating: 4 out of 5
the choice and quality are appreciable
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N
Rating: 4 out of 5
Good products
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L
Rating: 4 out of 5
Hello, I am happy and satisfied with my purchases as well as the delivery. Just for your information, the plastic plates for the Fantacolor mosaic could be better protected, as out of the five, one of them arrived with a small corner broken, the one that is used to hold the sheets. This does not prevent usage, as there are still three left to hold the sheet, but it is still annoying, knowing that the product is new.
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Response from Wesco
Hello and thank you for sharing your experience with us. We are delighted that your order and its delivery have met your satisfaction. We also thank you for taking the time to explain the quality issue encountered with one of the grids (probably due to the uncertainties of transport). We will forward your feedback to our quality service, and if you wish, you can write to us at [email protected] (specifying your order number, the reference, and attaching a photo of the defective product). Our customer service will get back to you afterwards to provide a solution. We thank you for your trust and will be happy to see you again soon on wesco.fr. Have a nice day.
A
Rating: 4 out of 5
I am satisfied even if it remains a bit expensive.
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M
Rating: 4 out of 5
Order placed in April. Delivery in 3 stages, with the last package in mid-July. A bit late for the last one!
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Response from Wesco
Hello and thank you for taking the time to share your experience. We sincerely apologize for the delivery delay, which was due to a longer than expected supply time for one of the items in your last package. We hope you will trust us again and that we will have the pleasure of seeing you again soon on wesco.fr. Have a nice day.
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Rating: 4 out of 5
quick!
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S
Rating: 4 out of 5
Very good.
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N
Rating: 4 out of 5
I purchased the 2nd Wesco bunk bed, the quality is there, however in 2/3 years the increase in the purchase price of the item is significant and it's a shame
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Response from Wesco
Hello and thank you for taking the time to share your feedback. We are delighted that the quality of our bunks meets your satisfaction. Regarding the price increase, we understand your comment. This increase is part of the overall adjustment of our rates in recent years. In the face of rising manufacturing costs, raw materials, and transportation, we are sometimes forced to revise certain prices. However, we do our utmost to limit these repercussions while maintaining a high level of quality and safety across all our products. We hope to continue supporting you in your projects and to see you again soon on wesco.fr. Thank you for your trust and loyalty. Have a nice day.
A
Rating: 4 out of 5
FOR THE MOMENT WE ARE SATISFIED WE WILL SEE IN TIME
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N
Rating: 4 out of 5
high quality bibs. very beautiful colors.
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C
Rating: 4 out of 5
Games as described and in good condition, delivery ok
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V
Rating: 4 out of 5
Good. Bought textile paint. Satisfied, goes well on the hands, great result. Just the sienna color: in the photo we expect orange and in fact it's dark brown.
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M
Rating: 4 out of 5
Good. Product with a good quality-price ratio
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