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L
Rating: 5 out of 5
Quality and seriousness
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
5 star reviews
Reset filtersP
Rating: 5 out of 5
Compliant material and after-sales service available
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P
Rating: 5 out of 5
corresponds to the order
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M
Rating: 5 out of 5
delivery respected. products conform to the request.
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É
Rating: 5 out of 5
Quality and speed of shipping
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C
Rating: 5 out of 5
perfect
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S
Rating: 5 out of 5
Delighted with my order!
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C
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
quality product, delivery faster than expected.
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I
Rating: 5 out of 5
Hello, I just find it a shame that you sent me the lot of 6 rolls of painting paper in 6 (nice) different boxes. For the rest, no problem, very satisfied with the quality. Best regards, Isabelle Werwinski
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C
Rating: 5 out of 5
We have been ordering from WESCO for our nursery for several years without much trouble until now. For our last two orders: broken games and missing games in our delivery. We are surprised and disappointed with the quality of the service. To be continued regarding the consideration of the problems encountered.
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Response from Wesco
Hello and thank you for taking the time to share your recent experience with us. We sincerely apologize and regret that your recent orders have called into question the trust you have placed in Wesco until now. After verification, it seems there has been a confusion between your two orders: for the first one (ref. QI1900442733), a return has indeed been handled by our customer service regarding the damaged mirror. As for the second one, it is being processed and will be finalized within the timelines announced at the time of your order. We remain at your disposal for any further clarification and hope to regain your full trust with your future orders. Have a nice day.
L
Rating: 5 out of 5
Clear and easy-to-use site. The games are relevant
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Response from Wesco
Hello,
We warmly thank you for your positive feedback.
Your satisfaction is our priority, and we are delighted to know that your experience met your expectations.
We hope to have the pleasure of seeing you again very soon on our site.
Have a nice day
We warmly thank you for your positive feedback.
Your satisfaction is our priority, and we are delighted to know that your experience met your expectations.
We hope to have the pleasure of seeing you again very soon on our site.
Have a nice day
V
Rating: 5 out of 5
Bunk bed compliant. Deadline met.
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J
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
I am a childminder. I have been ordering everything from Wesco for 8 years. I guarantee that the toys are in good condition. I have had them for a long time, and they are still in very good condition. They can be put in the mouth without any problem. I recommend this site.
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L
Rating: 5 out of 5
My package was supposed to arrive today so I took a day off to be present and my package did not arrive. I called you and was told it will be delivered on Thursday. I have to take another day off to receive my package. I am really very unhappy for a first purchase.
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Response from Wesco
Hello and thank you for taking the time to share your experience. We fully understand your dissatisfaction and we sincerely apologize for this setback, especially frustrating as it was your first order. Unfortunately, we do not have control over the delivery schedules of the carriers, but we will pass your comment to our logistics department so that it can be taken into account. We hope to regain your trust by providing you with a more satisfactory experience on your next order. Have a nice day.
E
Rating: 5 out of 5
Very well
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R
Rating: 5 out of 5
Order received within the indicated time and compliant
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S
Rating: 5 out of 5
Quality product.
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M
Rating: 5 out of 5
Items compliant and arrived safely at another address during the summer period.
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J
Rating: 5 out of 5
The inclined plane is very good (even if a system to attach the 2 parts together would be better) but the packaging was clearly insufficient as 2 corners of the tray were damaged upon unpacking and the box was taped by the post with a message "The Post must have reinforced your package."
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K
Rating: 5 out of 5
Super
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S
Rating: 5 out of 5
Very beautiful furniture as always, the quality is there. Never disappointed.
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S
Rating: 5 out of 5
Perfectly met my expectations and quite fast delivery, I recommend
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C
Rating: 5 out of 5
Excellent service, responsive and fast
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F
Rating: 5 out of 5
Very serious both in quality and delivery
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A
Rating: 5 out of 5
Nickel
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S
Rating: 5 out of 5
Super.
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C
Rating: 5 out of 5
The bags of screws were open in the box missing screws
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Response from Wesco
Hello and thank you for taking the time to leave a review. We are sorry for the problem encountered and we apologize. In order to send you the missing screws, could you please write to our customer service at [email protected] specifying your order number and the relevant reference? We thank you in advance for your feedback and hope to provide you with a smoother experience on your next order. Have a nice day.
V
Rating: 5 out of 5
Delivered with care, on time
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S
Rating: 5 out of 5
Perfect order, delivery very good! Just the delivery time was a bit long!
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N
Rating: 5 out of 5
Yes wesco very good quality
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A
Rating: 5 out of 5
Beautiful quality
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S
Rating: 5 out of 5
Very good quality price
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C
Rating: 5 out of 5
Quality product, meets my expectations.
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S
Rating: 5 out of 5
At the top
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M
Rating: 5 out of 5
the stickers are too small and I thought the puzzles were bigger.
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A
Rating: 5 out of 5
Good quality product
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N
Rating: 5 out of 5
Simple process
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M
Rating: 5 out of 5
Perfect
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