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M
Rating: 5 out of 5
well delivered
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
5 star reviews
Reset filtersL
Rating: 5 out of 5
Order completely compliant and neat
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M
Rating: 5 out of 5
Perfect Thank you
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C
Rating: 5 out of 5
Very beautiful products
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M
Rating: 5 out of 5
Good quality / well packaged for delivery.
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H
Rating: 5 out of 5
Super
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S
Rating: 5 out of 5
Super perfect thank you, have a good day
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C
Rating: 5 out of 5
Quality furniture, delivery time respected
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C
Rating: 5 out of 5
very beautiful plates and very good quality glasses
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L
Rating: 5 out of 5
Material conforms. Only downside, the delivery! Chronopost option but the delivery person couldn't find the school!!! On the first day of school, the delivery person should have opted for another reason... The main thing is that the product is as expected
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M
Rating: 5 out of 5
Very simple order to carry out!!!
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C
Rating: 5 out of 5
Fast delivery
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H
Rating: 5 out of 5
First order on this site, I read negative reviews. I still decided to place an order. I am very satisfied. I paid for fast delivery. The date was respected. I received all my purchases at once. I recommend.
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D
Rating: 5 out of 5
Delighted with my purchases The bunks are perfect
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C
Rating: 5 out of 5
The package was pierced and inside, the box containing a drum was also pierced, as well as the drum skin...
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Response from Wesco
Hello and thank you for taking the time to share the situation by leaving a review. We are sorry that the product arrived damaged and we sincerely apologize. In order to provide you with a replacement solution, we invite you to write to us at [email protected] (specifying your order number, product reference, and attaching a photo of the damaged product). While waiting for your response, we wish you an excellent day.
S
Rating: 5 out of 5
Perfect
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L
Rating: 5 out of 5
The package arrived in good condition. With a delay but still on time.
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L
Rating: 5 out of 5
Perfect bunks, the sheets are perfectly fitted! I recommend!
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A
Rating: 5 out of 5
Nothing to report
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L
Rating: 5 out of 5
Perfect, the products match the descriptions, fast delivery without any issues.
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M
Rating: 5 out of 5
Very good customer relationship.
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-
Rating: 5 out of 5
Happy with the service
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E
Rating: 5 out of 5
the product is good however the delivery was made to a relay point whereas I had paid more for a fast delivery to the daycare
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Response from Wesco
Hello and thank you for taking the time to share your experience. We are delighted that the product meets your expectations. Regarding the delivery, according to the carrier's tracking, the package was dropped off at a relay point because no recipient was available at the nursery during the first attempt. We regret this setback and hope that, despite this situation, you will remain fully satisfied with your order and will renew your trust during your next visit to our site. Have a nice day.
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Rating: 5 out of 5
Very good
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-
Rating: 5 out of 5
Well delivered for the back to school.
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E
Rating: 5 out of 5
I still haven't received my package, ordered in June! So no, I am not happy at all.
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Response from Wesco
Hello and thank you for taking the time to share your experience. We sincerely apologize for the longer than expected delivery time and fully understand your dissatisfaction. These delays are exceptional and are due to a supply chain delay on one of the ordered items. We want to assure you that our teams are doing everything possible to ensure that your order reaches you as soon as possible. We hope that despite this setback, you will give us the opportunity to provide you with a better experience on your next order. Have a nice day.
E
Rating: 5 out of 5
Thank you to this very professional and very friendly driver.
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H
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
My package was delivered on the scheduled date. Everything was perfect.
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M
Rating: 5 out of 5
Fast, compliant. However, the box was damaged during transport
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P
Rating: 5 out of 5
Very good product.
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N
Rating: 5 out of 5
Having placed two new orders very recently, I am particularly satisfied with my purchases. High quality products and durability over time.
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N
Rating: 5 out of 5
Very good!
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S
Rating: 5 out of 5
Quality products on sale! Fast delivery.
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S
Rating: 5 out of 5
Correct package and appreciated content
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I
Rating: 5 out of 5
very good articles
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M
Rating: 5 out of 5
We are missing a package and some furniture was damaged.
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Response from Wesco
Hello and thank you for leaving a review. We sincerely apologize for the issues encountered. Our customer service has already proceeded with the exchange of the damaged product. Regarding the missing package, it is currently being restocked and will be delivered to you in mid-October. We thank you for your patience and understanding, and we hope to have the pleasure of seeing you again soon on our site for a fully satisfying experience. Have a nice day.
L
Rating: 5 out of 5
Hello, when I placed my order, I realized after validation that with the garden code I could have had free shipping. I find it unfortunate that the code does not apply directly because the banner only appeared after my purchase. Following my purchase, I reported this to customer service, and to this day I still have no response.
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L
Rating: 5 out of 5
Very satisfied with my order (mobile magnetic letters in cursive, and drawing gum)! Fast shipping, and good communication regarding the tracking of the package.
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M
Rating: 5 out of 5
satisfied
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