Reviews WODANDGO

9.2/10
★★★★★
based on 492 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

I paid shipping fees of €10 to have the package delivered in 24-48 hours, it took 1 week and 2 days to be delivered. When you pay so much for such a small package, I find that lamentable.

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Alexia D.
purchased on 31/05/2026
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Answer from WODANDGO
Hello,

We are sorry for this delivery delay. However, we would like to clarify that the delivery fees to the pickup point you paid were €6.10 and not €10.

Your order was placed on May 31, shipped from our warehouse on June 2, and delivered by the carrier on June 10. Our site indicates a delivery time of 2 to 5 working days after shipping, which may exceptionally be extended depending on the period or the carrier's circumstances.

We understand your disappointment, but this delay remains independent of our will once the package is handed over to the carrier.

Best regards,
The WODANDGO team
1 /5
★☆☆☆☆

I bought knee pads, I followed the size instructions, respecting the measurements. They are way too small, the size guide is probably not correct.

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Fabien A.
purchased on 08/04/2026
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Answer from WODANDGO
Thank you for your feedback. We are sorry to hear that the size does not suit you.

Our size guide is based on standardized measurements and is generally reliable, but it is indeed universal: each body shape being different, there can be a few centimeters of difference depending on the person, which can impact comfort.

Please know that we do accept returns for exchanges. Do not hesitate to contact us directly, we will be happy to help you find the most suitable size.

See you very soon,
The WODANDGO team
1 /5
★☆☆☆☆

I have not received my package

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Damien N.
purchased on 07/01/2026
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Answer from WODANDGO
Hello Damien,
As communicated by email, this is an abusive return from the carrier: your package was returned to us without any delivery attempt on their part.
We have immediately proceeded to reship your order so that you can receive it as soon as possible.
Best regards,
The WODANDGO team
1 /5
★☆☆☆☆

First delivery problem with a customer service reluctant to comply with the current law. I finally find my package but the ordered mitts are the wrong color so the question of a return / a commercial gesture arises. The company seems to be closed at the moment, to be continued and evolving comment

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Laurie A.
purchased on 15/12/2025
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Answer from WODANDGO
As previously mentioned by email, after investigation the carrier confirmed the proper delivery of your order. This has indeed been confirmed as the package has finally been found.
Regarding the color difference of the mitts, an email has been sent to all affected customers to propose suitable solutions (exchange or commercial gesture)
Our customer service remains of course available. We invite you to get back to us by email so that we can finalize a solution.
1 /5
★☆☆☆☆

I have no news regarding my order..

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Anaïs G.
purchased on 12/12/2025
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Answer from WODANDGO
Hello Anaïs,
We have launched an investigation with the carrier to locate your package and will keep you informed as soon as we have a response.
We remain available by email.
The WODANDGO team
1 /5
★☆☆☆☆

The product does not meet my expectations. An email from customer service received but no further follow-up... Especially since it's a birthday gift

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Arnaud B.
purchased on 25/11/2025
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Answer from WODANDGO
Thank you for your feedback Arnaud. We would like to inform you that following the exchanges from Friday, our after-sales service responded to you this morning (our teams do not work on weekends).
We remain at your disposal if you would like additional information or further assistance regarding your order.
1 /5
★☆☆☆☆

Product not delivered yet!! Given the delivery price, it would be good to choose the carriers better

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Jonathan C.
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Answer from WODANDGO
Hello, We are truly sorry for this situation. After checking, we see that your order, dated November 17, 2025, was indeed handed over to Mondial Relay on 18/11/2025. However, we fully understand your concern regarding the delivery delay. We have opened an investigation today, November 25, 2025, to understand the reason for this delay and to resolve the situation as quickly as possible. We sincerely apologize for the inconvenience caused and thank you for your patience. Best regards, The WODANDGO Customer Service
1 /5
★☆☆☆☆

To avoid! I placed an order with signature delivery. I never received my order and the worst part is that someone signed in my place...

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Chrisophe L.
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Answer from WODANDGO
Hello, We are truly sorry for the situation you are experiencing and we fully understand your dissatisfaction. As mentioned in our email exchanges, the package currently appears as delivered and signed by the carrier, which is in total contradiction with what you are indicating. This is precisely why an investigation has been opened with the carrier to verify what actually happened (delivery error, signature fraud, etc.). At this stage, we are awaiting the conclusions of this investigation. As soon as we have an official response, we will get back to you by email to offer you a solution adapted to your situation. Even though the delivery is carried out by an external provider, we take this type of problem very seriously and remain at your disposal by email for any further questions. Thank you for your patience and understanding.
1 /5
★☆☆☆☆

Still nothing received

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Jonas F.
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Answer from WODANDGO
Hello, As mentioned in our previous email exchange, an investigation has been opened with the carrier to understand what happened. To avoid making you wait any longer, we have proceeded to reship your package. We remain at your disposal if you still have not received it or for any other questions. Best regards, The WODANDGO team
1 /5
★☆☆☆☆

No information on the delivery. Supposedly 3 working days. I have already left for a competition, without the grips... Strongly disappointed.

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Audrey C.
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Answer from WODANDGO
Thank you for your feedback Audrey. We understand your disappointment. That said, after checking, your grips have been available since yesterday at the chosen pickup point.
1 /5
★☆☆☆☆

Gym powergrip gloves: . purchased in February 2025 . received in March 2025 . First signs of deterioration in April 2025 after the first uses (about once a week) . Stored in packaging, in a sports bag, always aired, no humidity, etc. . Unusable in July 2025 (we're talking about about 20 uses of these gloves purchased for 60 euros) . Request sent to customer service which offers a 15% discount on the next purchase ... while by subscribing to the newsletter we already have 10%. Considers it normal to have an unusable product after a few months and that everything is fine. . Gloves that no longer exist on the wodandgo website as of today ... strange. In short, for made in France, a very disappointing experience, whereas my first pair of gloves from them purchased 2 years ago is still in great condition. They are losing a customer, and many others because the promotion of this brand is over.

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Michael
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Answer from WODANDGO
Hello Michael, As mentioned in our email exchanges, we cannot attest to the actual use of the gloves over time. For clarification, your Powergrip gloves were indeed received on 17/02/2025, with your first contact on 06/08/2025. Our gloves, like any protective accessory for training, are considered consumable products: they are not guaranteed for life and wear depends heavily on frequency, intensity, and type of use. Therefore, we cannot proceed with an exchange or refund for wear observed 6 months after purchase. In order to still find a solution, we offered you a commercial gesture of 15% discount, beyond the offers already available via the newsletter. We are sorry that your experience did not meet your expectations, especially since you were satisfied with your previous purchases. We remain available for any questions or future needs. The WODANDGO team
1 /5
★☆☆☆☆

Did not receive my gloves so hard to be satisfied

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Piferini M.
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Answer from WODANDGO
Hello, We see that your package is marked as delivered since August 4th. We also notice that your review is dated August 1st, so it is possible that it was published a bit quickly, before receipt.
1 /5
★☆☆☆☆

Order placed on June 12, to this day the order has still not been received.

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Manon R.
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Answer from WODANDGO
Thank you for your feedback. We confirm that your order placed on June 12 is part of a pre-order, as mentioned on the product sheet. Shipping is scheduled to start from June 23. Thank you for your patience and understanding.
1 /5
★☆☆☆☆

I placed an order on May 30 but it has not yet been delivered, I am sorry.

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Federica G.
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Answer from WODANDGO
Hello Federica, Thank you for your message and your patience. Indeed, as mentioned in the email, our restock was unfortunately lost by our carrier. This delayed the shipping of the orders containing the grips you ordered. We have immediately restarted production, and the new delivery is expected within a few days. Your order will be shipped as soon as received. Again, sorry for this unforeseen delay — we are doing our best to send you everything as quickly as possible.
1 /5
★☆☆☆☆

The product does not meet my expectations.

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Morgane C.
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Answer from WODANDGO
Thank you for your feedback. We are sorry to learn that the Gym Grips CarbonGrip - Blue - 3 holes - size L do not meet your expectations. To better understand and assist you, could you please specify what you were expecting from this product? Was it a grip issue during your training? These grips are designed to provide good adherence on rough bars and can be used with or without chalk depending on your preferences. Their performance may vary depending on the type of training bar, which could explain your feeling; if the bars are smooth, the grip is not as extreme as with the Powergrip Fusion. It is possible that they are not suitable for the equipment you are using. Do not hesitate to contact us directly: we would be happy to recommend a pair more suited to your needs. Finally, as a reminder, this pair was part of our Punch Operation, offered at an exceptional price of €10.49. A good testing opportunity, but it still requires good technical use to get the best out of it. The WODANDGO team.
1 /5
★☆☆☆☆

Deadlines are not respected. After an email asking where my order was, I was told that I had been informed of the delay at the time of purchase, but I received nothing. The product should be up to standard.

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Raphael
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Answer from WODANDGO
Thank you for your feedback Raphaël. We are sorry to learn that the information regarding the shipping delay was not clearly communicated to you. At the time of your order, a message regarding this was displayed at the cart stage, as well as a banner on our site to warn of this exceptional delay due to a logistics change. We completely understand your frustration and apologize for this inconvenience. Rest assured, as soon as your order is shipped, you will receive an email with a tracking link to follow its progress. We hope the product will meet your expectations once in your hands. Thank you for your patience. The Wodandgo team.
1 /5
★☆☆☆☆

I switched to the new pink ones, as the black ones broke twice. Extremely disappointed with the quality, slips +++ no grip hyper thick unusable especially for the very disappointing price.

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Sophie B.
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Answer from WODANDGO
Thank you for your feedback Sophie. We would like to clarify a few points: the pink grips you ordered are not a new model. They are the Carbongrip, the very first model we marketed at Wodandgo. As their name indicates, these grips are made of carbon fiber. To benefit from their full performance, they must be used on rough bars and with chalk, as we specify in their product sheet. Since their launch, no change of material has been made. Regarding the
1 /5
★☆☆☆☆

No problem with the delivery or the order but the quality of the product is really not great especially for the price. It's been 1 month since I got the last grips and the red coating is already starting to show under the black layer... Maybe a manufacturing defect?

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Léana
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Answer from WODANDGO
Thank you for your feedback Léana. We are sorry to hear that the quality of the grips does not meet your expectations. We take our customers' feedback very seriously and want to understand what might have happened. Please feel free to contact us by email, sending us photos of the issue encountered. We will do what is necessary to provide you with a satisfactory solution. The WODANDGO team
1 /5
★☆☆☆☆

Catastrophic, second attempt Rmu in the middle of a WOD, one of the grips tore.

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Marouan T.
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Answer from WODANDGO
Hello Marouan, We are sorry for this situation. This is clearly not the experience we want for our customers. To better understand what happened and find a solution, we invite you to contact our customer service at [email protected]. We remain at your disposal to resolve this issue as quickly as possible.
1 /5
★☆☆☆☆

A friend's glove split in two while he was doing a muscle up even though it showed no signs of wear beforehand. He had his gloves for barely a year. Wod and go was notified but their response remains somewhat evasive, saying that it's normal, that it's wear... quite a disappointing response. The person in question does not use his gloves every day and we do not find it normal that it could split in two. Too bad and disappointing.

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Violaine
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Answer from WODANDGO
Thank you for your feedback and for sharing your experience. We understand that this situation can be frustrating. However, it is important to remember that gloves are consumable products subjected to significant constraints, especially during movements like muscle-ups, butterfly... Wear after a year of use, even if it may not always be visible, is completely normal. Just as a pair of shoes must be replaced when they wear out, gloves must also be changed after a certain duration, depending on their frequency and conditions of use. We remain at your disposal to advise you on the choice or use of our products to avoid this type of incident in the future.
1 /5
★☆☆☆☆

Product still not received 10 days after the order. Customer service indicated to me that it was because I ordered during Black Friday and that it was a pre-order (no sign of this information at the time of my order, on the contrary: "COLISSIMO DELIVERY 48h" which I paid an additional €7.68 for.

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Jeanne W.
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Answer from WODANDGO
Thank you for your feedback. We understand your frustration and wish to clarify the situation. The shipping date for pre-orders (December 10th) was indeed mentioned in bold on the product page, just above the size choice when you ordered on December 1st. Your order was shipped on December 10th, according to this date. The Colissimo delivery fees, set by La Poste, cover a service that guarantees delivery within 48 hours from the moment the package is taken care of. We invite you to check your mailbox, as your package should already be there or arrive very soon.
1 /5
★☆☆☆☆

No details on the shipment of my order so I still don't know when I will receive it!

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Nath C.
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Answer from WODANDGO
Thank you for your feedback Nathalie. The PowerGrip V2 you ordered is available on pre-order, with shipments scheduled to start from December 10th. This information is indicated on the product page of our site as well as in the order confirmation email. We will send you a tracking as soon as your order is shipped. Thank you for your understanding and trust!
1 /5
★☆☆☆☆

Package opened when I picked it up...

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Audrey F.
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Answer from WODANDGO
Thank you for your feedback. We are sorry to hear that your package was opened before receipt. Unfortunately, once shipped, the handling of packages is in the hands of La Poste, and we do not control this step. However, we take your feedback very seriously and encourage you to contact our customer service so that we can find a solution together. Your satisfaction is our priority!
1 /5
★☆☆☆☆

Order placed on July 18, still nothing received. A message sent to customer service that remains unanswered. I am disappointed. Site recommended by my box nonetheless.

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Vallcel
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Answer from WODANDGO
Hello Cécile, We are sincerely sorry to hear that you have not yet received your order. We would like to inform you that a response to your email sent to customer service on July 31 at 10:46 was provided the same day at 11:16. It is possible that our response was redirected to your SPAM folder. We invite you to check that section to find our message. We remain at your disposal for any further assistance and we are doing everything we can to resolve this situation as quickly as possible. Thank you for your understanding and patience.
1 /5
★☆☆☆☆

No satisfactory response

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Anthony F.
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Answer from WODANDGO
Hello Anthony, We are sorry to hear that our response was not satisfactory. We confirm that the materials used for our Powergrip grips, whether red or yellow, are exactly the same. Each new production of our grips is rigorously tested in the laboratory and in real conditions by athletes to ensure consistent quality and performance.
1 /5
★☆☆☆☆

Grip issues with the grips and customer service doesn't want to do anything.

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Adele
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Answer from WODANDGO
We take our customers' feedback very seriously, and we have carefully examined your request and the photos you sent us. After analysis, we did not find any manufacturing defects, as explained in our exchanges. We remain at your disposal for any further questions or assistance. Thank you for your understanding. The Wodandgo team
1 /5
★☆☆☆☆

No tracking for the package, I still don't know where my order is, I will request a refund because customer service does not respond to my request...

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Maeva M.
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Answer from WODANDGO
Hello Maëva, I understand your frustration regarding the tracking of your package and the wait for a response from customer service. However, I would like to inform you that our after-sales service has a response time of 24 to 48 business hours. Your request sent on Friday, March 8, was therefore processed as soon as possible, and our response was sent to you on Monday, March 11. We always strive to respond to our customers as quickly as possible, but there may be delays due to the high volume of requests or unforeseen circumstances. We apologize for any inconvenience this may have caused and thank you for your patience and understanding. The Wodandgo team
1 /5
★☆☆☆☆

Extremely disappointed with your heavy jump rope!! 3 weeks of use on non-abrasive surfaces like crossfit, the handles have worn out with the cable stop which has destroyed and rendered the rope unusable

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Stephen J.
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Answer from WODANDGO
We are sorry to learn that you encountered problems with our jump rope. We fully understand your disappointment and apologize for any inconvenience this may have caused. Thank you for contacting our after-sales service to report this issue. We are happy to inform you that the problem has been addressed and resolved. We have taken steps to improve the durability of our jump ropes to prevent this from happening in the future. We want to thank you for your feedback, as it helps us identify areas where we can improve. Your satisfaction is our top priority and we are here to ensure that you are fully satisfied with our products. Please feel free to contact us if you have any other questions or concerns. We will be happy to assist you. The wodandgo team
1 /5
★☆☆☆☆

Good evening, I still have not received my package. Do you know where it is? Thank you, Nicolas

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Nicolas H.
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Answer from WODANDGO
Hello Nicolas, All our packages are prepared and shipped within 24 hours. Unfortunately, regarding delivery, we are not responsible for postal delays. Could you please contact our customer service at the following address: [email protected]? We could check together where your package is located. Have a nice day, The Wodandgo team
1 /5
★☆☆☆☆

I did not receive the package

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Caux
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Answer from WODANDGO
Hello Caux, Can you please contact customer service at the following address: [email protected] All our orders are prepared and shipped within 24 hours. We can check together where your package is located. Have a nice day, The Wodandgo team
1 /5
★☆☆☆☆

Disappointed not to be able to make an exchange because it was a gift for Christmas and the order arrived early, so the 14 days were exceeded!!!!

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Françoise C.
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1 /5
★☆☆☆☆

Package not received

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Lécuyer
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