9.8/10
★★★★★
based on 7347 reviews published

Latest customer reviews

2 /5
★★☆☆☆

As a customer of cadeau city since 2011, I've seen a real change. Before, customer service was very human and had an understanding approach, knowing that customers were mostly collectors and therefore planning returns accordingly. Nowadays, I receive a broken item and I get a very robotic response, which does not fail to copy and paste the general terms and conditions of sale. I'm told that there's no exchange because my item costs less than 70 euros, and that of course there's no guarantee that I'll be able to buy it back at the same price. And as if by magic, this morning the item is no longer on sale, forcing me to buy it at a higher price... I'm particularly disappointed with this new approach... I won't be recommending it as I used to, I won't be buying with my eyes closed and I'll be opening mine wide from now on.

User icon
Coralie P.
Translated review
Answer from WonderCity
Hello, our General Terms and Conditions have been in force for three years now, and are designed to prevent abuse. It's a pity that in your comment you forgot to write that we solved your "problem" (a missing end of less than 1 mm of a feather) in less than 12 hours since your report. We accepted your complaint and sent you a free return label to refund the full price of the item. You were thus able to purchase the item again, taking advantage of the special offer still in effect, with a difference of... 0,65€ !!!! We're sorry that you consider our free returns service and this price "difference" as an obligation to buy more expensive and therefore write such a negative note. Sometimes it's really difficult to respond to certain criticisms, but we'd like to reassure you that our customer service has remained "human" and will always respond as quickly as possible to its customers. Sincerely
5 /5
★★★★★

Unmistakably perfect

User icon
Cliente
Translated review
5 /5
★★★★★

All ok quality and service

User icon
Magica 5.
Translated review
5 /5
★★★★★

I am very happy with my order.

User icon
Bela
Translated review
5 /5
★★★★★

Order received quickly figurine well protected, very happy thank you!

User icon
Kate
Translated review
5 /5
★★★★★

Order received very quickly, very careful packaging, you can order without hesitation at cadeaucity!

User icon
Client(e)
Translated review
5 /5
★★★★★

Very good, very fast, perfect.

User icon
Lola
Translated review
4 /5
★★★★☆

No problems . beautiful figurine in very good condition and delivery on time.but I'm still disappointed not to have been contacted by cadeaucity about my previous order.

User icon
Dominique
Translated review
5 /5
★★★★★

Very good service nothing to complain delivery on time no problem

User icon
Elizabeth E.
Translated review
5 /5
★★★★★

SUPER SITE. FAST DELIVERY AND PRODUCT RECEIVED WITHOUT BREAKAGE

User icon
Enzorro
Translated review
5 /5
★★★★★

Very good...nothing to say very fast shipping and well packed

User icon
Client(e)
Translated review
5 /5
★★★★★

Everything went smoothly, I was informed of the restocking, it was quick and the packaging was reliable.

User icon
I A.
Translated review
5 /5
★★★★★

Everything perfect.

User icon
Hélène S.
Translated review
5 /5
★★★★★

I'm as happy as ever, very well packaged and on time. thank you.

User icon
Fan D.
Translated review
3 /5
★★★☆☆

I'm usually very pleased with my purchases from CadeauxCity! Only by the article, the very fast shipping and the packaging! But this time if unfortunately it was just placed in a box without protection! Bubble confetti or whatever and obviously some pieces were broken that I had to glue back together...

User icon
Camille
Translated review
Answer from WonderCity
Hello, Thank you for your comment. Please allow us to send you the information you need to better understand our parcel preparation and dispatch policy. Our teams take all necessary measures to ensure that parcels arrive at their destination as quickly as possible and without damage. Our parcels are prepared with the aim of reducing the ecological impact on the environment as much as possible (transport, reduction of materials and the elimination of over-packaging...) with the use of recyclable and/or biodegradable materials), in accordance with the Energy Transaction Law for Green Growth (LTECV) published in the Official Journal on August 18, 2015. Concerning delivery packaging, the law specifies that: (...) whether cardboard packaging or Galia crates, must now be less bulky and more adapted. From the dimensions of these packages to technological innovations for wedging or protecting your products, packaging is one of the main areas of reflection linked to this ecological ambition (...). All items are already protected by the manufacturer with a polystyrene mold several centimeters thick. We are obliged to add cushioning only where it is absolutely necessary (empty space in the shipping carton), thus avoiding unnecessary excess (as explained, the items are already protected in polystyrene). However, we are not in a position to control and verify the treatment that each parcel undergoes in sorting centers, relay depots and by each delivery person. Sometimes parcels suffer mechanical shocks that an oversized packaging can never compensate for. Our Customer Service is at your disposal to answer any questions you may have. Sincerely
5 /5
★★★★★

Very happy with the site - fast delivery

User icon
Agnes V.
Translated review
5 /5
★★★★★

I am very satisfied with the responsiveness and speed of shipment of the package ordered on cadeaucity. I highly recommend this site.

User icon
Voegtling
Translated review
5 /5
★★★★★

Top delivery Very fast

User icon
Ollivrin J.
Translated review
5 /5
★★★★★

As always, excellent in every way

User icon
Christelle D.
Translated review
5 /5
★★★★★

As usual, everything went very well. Serious site, fast and careful delivery. I recommend

User icon
Armelle
Translated review
5 /5
★★★★★

EXCELLENT!!! all perfect!!!

User icon
Domenico
Translated review
5 /5
★★★★★

Superb figurine fast delivery

User icon
Figaro
Translated review
5 /5
★★★★★

I order often. It's fast, high quality and always impeccable. I recommend it 100%.

User icon
Muriel
Translated review
5 /5
★★★★★

Perfect transaction! A fast and perfectly packaged shipment

User icon
Amandine
Translated review
5 /5
★★★★★

Top-notch site... the lowest price but the highest speed and quality.

User icon
Sébastien A.
Translated review
5 /5
★★★★★

Very fast shipping and beautiful figurine

User icon
Marie L.
Translated review
5 /5
★★★★★

Careful and fast delivery, quality products, very happy with my order.

User icon
Client
Translated review
5 /5
★★★★★

Everything is always perfect on Cadeaucity. Keep it up, you're the best.

User icon
Client(e)
Translated review
3 /5
★★★☆☆

Small problem with my BRITTO figurine order. i was very disappointed to have received a very degraded figurine (exhibition model). After contacting Cadeaucity by e-mail, I was reimbursed after sending it back (Cadeaucity is responsible for shipping costs) and I also asked by e-mail (if I placed another order) if I could benefit from the discount I was entitled to (20%) on my damaged figurine, and I didn't get an answer. I'm still quite satisfied with this site, which I hope will contact me to keep me informed.

User icon
Dominique
Translated review
5 /5
★★★★★

1st order and not disappointed! This is becoming my reference site for Disney figurines.

User icon
Priprimimie
Translated review
5 /5
★★★★★

Excellent site. The prices are very interesting and the shipping very fast and careful. I have ordered several times from this site and my figurines have always arrived in perfect condition.

User icon
Sabine
Translated review
5 /5
★★★★★

Excellent service. The package arrived in one day. Quality product.

User icon
Cliente
Translated review
5 /5
★★★★★

Perfect transaction. Item conforms. Fast and careful delivery. I recommend

User icon
Client(e)
Translated review
5 /5
★★★★★

Very well packaged but the parcel tracking system for hand delivery does not work. It was put in my mailbox anyway.

User icon
Sylvie B.
Translated review
5 /5
★★★★★

I'm always delighted with my order, very fast and satisfied, and I'll be recommending it soon.

User icon
Client(e)
Translated review
5 /5
★★★★★

Items in excellent condition, fast service, I can only recommend.

User icon
Client(e)
Translated review
5 /5
★★★★★

Serious and punctual...very fast shipping and perfect packaging, wonderful products.... To recommend

User icon
Cliente
Translated review
4 /5
★★★★☆

Fast shipping. Everything arrived perfect.

User icon
M.grazia
Translated review
5 /5
★★★★★

Arrived on time, perfect packaging, really nice and quality product.

User icon
Simonetta
Translated review
5 /5
★★★★★

Fast And object as pictured

User icon
Client(e)
Translated review