Reviews WonderCity

Fast and careful shipping. The item matched the description. I am delighted with my order

First September 9 and then September 10 still nothing

Hello arrived with the original box damaged and white traces of use on the packaging? On enlarging the figurine, I discovered an additional problem with the paint and the swollen base. Bad condition... !

That the scheduled delivery date was not met and the parcel only arrived four days later

Top but late delivery . i pay the delivery on purpose

ONE ITEM ARRIVED BROKEN, SO I RETURNED IT.

I have not received the goods to date. GLS is definitely not a great delivery service, not even to the stores. Packstation would make things a lot easier

A perilous experience! Parcel delivered 10 days late by GLS. On opening the parcel, I was surprised... A piece had come unstuck and an element was missing. This gift was to be given the same day! So I glued the statuette back together. Customer service, on the other hand, listened to me and helped me out properly.

The shipment was very fast. Nothing to say about it. Nevertheless, I bought an Iron Studios figurine that cost over 150 euros and was supposed to be brand new. In the end, it had been unwrapped and above all, it was full of dust and glitter (it got all over my other figurines...) and one of the figure's legs had glue dripping off it. I couldn't identify any breakage, but I'm guessing that the figure had been in their warehouse for a long time, in the heat, and that it hadn't done it any good. Anyway, normally the product was brand new!

Delivery time too long.

Perfect for everything from purchase to delivery A small but important note: make sure that your Google accounts are not linked to the person you want to give the gift to, as ads are sent and this really spoils the surprise.

Item different from the photo, the stitch purchased has the ears along the body, the one arrived has them on top

I'm happy for the purchases of new items that were delivered quickly. However, I bought an item with a defect in the discounted category. It was stated on the website that the product was intact, that only the packaging was damaged. However, it turned out that the wooden product was moldy and blistered, with bits of paint gone. The product was therefore far from intact, contrary to what was indicated on the description. I couldn't return it because the packaging was as damaged as advertised. But it wasn't actually just damaged packaging, it was moldy and still wet. I didn't like the fact that this wet and mouldy packaging was placed without any precautions with the other new items bought in the same parcel, without separating them because it contaminated them.

The figurine arrived broken...

Goods badly damaged. Had to glue the figure. Unfortunately visible. Partial refund received immediately. Further figures have already been ordered and delivered. A

Hello, received package. It's beautiful, everything's fine. But Jafar's staff is broken.

Delivery date problem. Received 1 week after the original date. Although it was for an anniversary...

Increase too high compared to last year

Not suitable for children as straps are too big. Should be specified.

Late do not search my home correctly

The packaging was very limited, so the gift box was damaged, which isn't great because it's for a collection and the box is as important as the figurine.

The articles are of good quality, in good condition, but the problem comes from the delivery method, which has changed since the order was placed. the articles should have been delivered to a post office by Chronopost, but instead a deliveryman from GLS called me to ask for my address and to deliver to my home one morning when I was leaving for work. as I was absent, the parcel went to the delivery agency and as the deliveryman said so well, "if it doesn't go well, call the management!"I had to contact GLS again and redefine a place to pick up the parcel at a relay point, so it was a waste of time and it's up to the customer to solve the problem!

My parcel arrived quickly but unfortunately the figurine inside was broken so I had to send it back. I'm waiting for the exchange

I've ordered from you many times before with the same destination address and I had to go somewhere completely different. What's more, Chronopost didn't give me any information for a whole week to find out where it was.

Fast shipping but price a bit too high... 🤔 I found the product I bought a week after receiving it €7 cheaper.

Super well packaged, quickly sent, only problem delivery service does not go to you it delivers directly to point relay not bother even if you are present

Fast order despite the Christmas season Only downside, one figurine was broken but otherwise the rest is ok.

Products arrived quickly but damaged very disappointed especially for the holidays

The products were very well packaged and delivered on time. The only downside was that I had to pay an extra euro to have the parcel signed for, which was not the case. Luckily for me, there were no problems with the products... and paying an extra euro for nothing!

Nothing to say about the order and delivery time. However, I was disappointed with my purchase... (Mickey PumpkinTown lampposts). I was expecting something bigger, and above all the two lights are connected by a wire and are ultra light, and the battery box is bigger than the two lights put together... For a Halloween effect, it's not what you'd expect... Too bad... The photo is misleading...

Late delivery, deadlines not met. 1 week and not 4 as indicated. The gift was late. Very nice figurines all the same.

Arrived packaging great Only one thing I phone number never answer even by message are not present of the rest good

I ordered a Disney figurine for my wife's birthday, the delivery time niquel arrived at the right time but when I opened the box the figurine was broken in 2 places ...

Very appreciated gift, however, too bad about the shipping time which was not met. I ordered on March 4 and received on the 10th. I had received an initial email from the courier notifying me that delivery would be on the 8th and then another email advising me of the delay in delivery. All in all, it is a shame since I had to pay shipping charges since my order did not reach the minimum for free shipping.

The heat-sensitive Cheshire Cat mug I ordered arrived chipped on the handle, the design of the mug was a bit damaged. I don't recommend the Cadeaucity site and I won't be buying from them again. We're not even sure that the items will be of good quality...

Late parcel Damaged box on arrival No choice but to accept it (as it was late) Only positive point: item ordered as expected No news from customer service by e-mail following complaint too...

I bought 2 items of jim shore disney, on the products arrived in good condition well packaged, unfortunately I had a problem with the shipment I got the message that they would come by for delivery and for 2 days spent at home waiting no one was seen I contacted the courier who told me that there was no house number so I should have contacted the city of the gift whatever even if when you enter the data the system should force you to put the n. Civic I say my mistake I managed to contact the city of the gift and told me that the courier would come by that day that was not so another day spent at home waiting for no one ! Anyway apart from this inconvenience everything ok

The order went well as did the delivery cpdt the figurine although intact had quite a few paint defects (the holidays imminent I could not return) so I had to repaint myself some parts it's a shame given the cost of products they are not impeccable.for the rest nothing to say.

I am satisfied with the gift but not with the delivery. No call from the delivery person. I had to pick up the package at a relay point. I chose home delivery so I wouldn't have to go anywhere...

I ordered a Cinderella teapot which was damaged, probably due to a manufacturing defect, because it was very well packaged, but it didn't look good as a gift. very, very disappointed.