/10
★★★★★
based on 6892 reviews published
★★★★★
based on 6892 reviews published
Latest customer reviews
5
/5
★★★★★
Great timing and service, highly recommend
Tiziana
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5
/5
★★★★★
Fast and careful delivery. No complaints
Mélissa
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5
/5
★★★★★
Fast shipping
Client
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1
/5
★☆☆☆☆
I made a purchase about two weeks ago, arrived damaged. I contacted them on facebook the page since that is the only way to contact them and after expressing my problem they blocked me, also blocking my second facebook profile where I went to comment under one of their posts to compliment them for their politeness.So then I contacted them by email obviously attaching pictures of the item. After several emails, they send me a new item the next week, (I had to wait for them to get the return to the warehouse and then they sent me the "new" one in the meantime my niece waited, the birthday present I apparently can't give her) guaranteeing to check it before shipping it. Yesterday I get the new item and it is worse than the previous one. I wrote an email enclosing photos, but I never heard back from them. I do not recommend this site, very bad. Especially the ways they have with customers, I have never seen a page block you, they forget that I am the customer and they are the sellers. By the way, I expected them to understand and apologize, but in the end they blocked me.
Elena M.
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Answer from WonderCity
Elena, We are sorry for this bad experience. We did our best to satisfy you and regret that the item did not meet your quality requirements. Our customer service department has fully refunded you. As a result of several Facebook comments that broke the rules, you were no longer allowed to write new comments. This block was temporary, and we would be happy if you participated again.
4
/5
★★★★☆
The subjects I requested arrived without a hitch, as they always do. And they are superb.
A.bertin
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5
/5
★★★★★
Very nice products, it's alibaba's cave, I advise and I will recommend this site.
Dubergé
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5
/5
★★★★★
Fast delivery, well packaged. I am very satisfied.
Ecastera
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5
/5
★★★★★
We're very happy with our purchases and even if we had a problem with a figurine, it was dealt with quickly and easily... some suppliers should be inspired by this kind of customer service.
Client(e)
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4
/5
★★★★☆
Good, correct delivery
M R.
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5
/5
★★★★★
Product quality and speed of shipment
Client(e)
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5
/5
★★★★★
Faster delivery than advertised, wonderful gift!
Pamplelune
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5
/5
★★★★★
Excellent site, delighted with my order.
Paméla
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5
/5
★★★★★
Good quality products received quickly
Monsieur B.
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4
/5
★★★★☆
Very good site, I'd give it one star less because the prices can sometimes vary from one month to the next, but when you look more closely, sometimes the initial price is not the same as it was before the promotional offer, and some products take a long time to be restocked, so the price when it comes back is not the same.
Elo
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5
/5
★★★★★
Always very fast delivery, never disappointed, superb figurines and always very well packaged for transport. Excellent quality
Client(e)
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5
/5
★★★★★
I have always received my parcels on time and nothing to say about the quality of the figurines. Ready to make another purchase
Petit D.
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5
/5
★★★★★
Never had a problem! Always satisfied with my orders! Fast delivery and great packaging!
Client(e)
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5
/5
★★★★★
Hello, this is a great site, honest, serious and dynamic. The prices are interesting with a lot of choice. I love it, but my bank account is a little less so 😉
Matheron C.
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5
/5
★★★★★
Very good order once again. Thank you Cadeaucity.
Vincent C.
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5
/5
★★★★★
Packages have always been received promptly and in perfect condition. I highly recommend them. The prices are very interesting too
Bernard S.
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5
/5
★★★★★
Ravie très bien merci beaucoup
Marjorie
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5
/5
★★★★★
I've never had a problem with cadeaux city, they're always spotless, the shipping is fast, always well packaged and there's no risk of breakage, no damaged cardboard if there's a problem with a figurine. I like cadeaux city for its professionalism.
Mr J.
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5
/5
★★★★★
Always excellent service
Jean-luc G.
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5
/5
★★★★★
Products always very well packaged and fast delivery
Jérémy B.
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5
/5
★★★★★
Products always very well packaged and fast delivery
Jérémy B.
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5
/5
★★★★★
Lots of choice and new products, very fast shipping and very good customer service.
Client(e)
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5
/5
★★★★★
Magnificent items, official, I buy my harry Potter items on this site. Great packaging.
Alex H.
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5
/5
★★★★★
Order woodland pocahontas figurine, shipment planned between 12/06 and 26/06, finally received earlier. In one week !!! Very good. Correct price (the real price of the figurine) Very very happy!!!
Dorinehrmr
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3
/5
★★★☆☆
I'm very satisfied with the figurine I bought, which is splendid, a little less so with the cadeaucity service, which charges more if you use PayPal...great shame. I received a damaged cardboard box with a hole in one side! with a bit of protection but the figurine wasn't wedged in the center, so the official box was in bad condition and every collector knows the importance of boxes...I wanted to order again with cadeaucity and a figurine (not planned as a limited edition) went from 70€ to more than 90€ because I quote "victim of its success" it's the business but so I took it elsewhere...also a shame...
Margot
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Answer from WonderCity
Hello and thank you for your testimonial. We attach great importance to the protection of the items we ship, so if a package is damaged, we invite you to refuse it and/or report it to us immediately in order to open a claim with the carrier.
5
/5
★★★★★
Wide availability of materials and ease of ordering
Laura
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