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R
Rating: 5 out of 5
Great shop, competitive prices, impeccable service.
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Customer reviews of WonderCity
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 8 560 published reviews
Summary of reviews
WonderCity consistently delivers fast and reliable service, with many reviews highlighting ultra-fast or very fast shipping and delivery that arrives in well-packaged, protective packaging. Customers praise the precise, accurate delivery and smooth ordering experience, noting as well the careful packaging and the quick, professional handling of both orders and returns when needed. The store also earns strong positives for product quality and presentation, with comments about beautiful, well-finished items, well-described descriptions, and items arriving in perfect condition. Additionally, the customer service reputation shows itself in responsive support and efficient refunds, reinforcing trust and recurring satisfaction with repeat purchases.
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A
Rating: 5 out of 5
Professional, very fast and accurate. I will buy from this site often!
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S
Rating: 5 out of 5
Speed of shipping, as well as their after-sales service. Although I had a problem with my order, they were understanding and professional. Item well packed. I recommend them.
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P
Rating: 5 out of 5
1st order on this site. I am delighted because my order arrived quickly and very well packaged. The gluing is perfect. Bravo, I encourage you to continue and recommend your site.
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M
Rating: 5 out of 5
Arrived on time, in fact two days before, very satisfied because it was a piece I couldn't find. Maybe a little more expensive than on other sites, but it was what I was looking for. For being the first time I buy from you I can say that I will definitely replicate because you have original ideas.
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E
Rating: 1 out of 5
1 because it is not possible to give zero. My experience was very bad. Better communication with the customer is needed: my order was delivered much later than expected and I was never told why it was late; I was the one who had to contact you. No one apologized to me for the delay, nor was I given any discount for the inconvenience. In addition, the packaging was in very poor condition. Absurd that you even have to pay the delivery charge for such poor service. I will never order anything from your site again, you deserve 0 and closure.
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Response from WonderCity
We apologize for the delay beyond our control. Your package was on hold because SDA Express could not deliver to your area (too many drivers in Covid quarantine). We waited until the situation improved and the SDA Express agency in your area accepted packages again. We would like to point out that we responded very quickly and accurately to all your e-mails. We are sorry that our service did not live up to your expectations.
C
Rating: 4 out of 5
First order placed on this site and satisfied
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E
Rating: 5 out of 5
Great store with wide selection and good deals. Fast and tracked shipping. I will buy from them again
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B
Rating: 4 out of 5
good quality
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S
Rating: 4 out of 5
punctual and courteous
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E
Rating: 5 out of 5
Excellent choice and variety helpfulness in customer service
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S
Rating: 5 out of 5
Received quickly Very well packaged very nice mug my nephew loves even I am a fan of the Lion King I had the heartbeat
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C
Rating: 5 out of 5
Perfect fast delivery impeccable item
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F
Rating: 5 out of 5
I have been buying at Christmas time for a long time now Jim Shore's Santas on the site and I find every year new items at competitive price ... on time delivery service with perfect packaging ... and so see you next year.
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C
Rating: 5 out of 5
Fast and efficient, very satisfied.merci.
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B
Rating: 5 out of 5
I am very happy with the purchase made, package arrived on time,products arrived in very good condition
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F
Rating: 5 out of 5
I had never bought from this site before,and I have to say it was just Awesome in every way.... I ordered 2 Disney showcases and a funko pop for my girlfriend's birthday;the package arrived on time and coincidentally on her birthday... We were both Happy and satisfied with the products (packed to perfection and protected with all the care that can be expected... Again Thank you very much, to all the staff of Gift City, I hope to be able to order many more products as soon as possible I recommend it to anyone
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A
Rating: 5 out of 5
I am very satisfied with the site and the items I bought. the deadlines are respected
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F
Rating: 5 out of 5
First purchase on the site, the prices were attractive. Product was received quickly and correctly, I recommend it.
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S
Rating: 5 out of 5
Fast and careful delivery, items as described, everything in very good condition and working perfectly. Just perfect!
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M
Rating: 2 out of 5
I ordered two articles from you and received one but not the other. The payments went through smoothly but I haven't heard from you since.
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Response from WonderCity
Dear Vincent, This is indeed a pre-order novelty, as indicated on the product sheet. Its release is scheduled for the end of January. You will find this information on the shopping cart validation page, and within an hour of placing your order, we sent you a summary e-mail again reminding you of the item's estimated availability. Of course, you can cancel your order at any time, simply by emailing our customer service department. You will be reimbursed immediately.
S
Rating: 5 out of 5
Excellent delivery. It was a gift has not been opened yet.
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R
Rating: 5 out of 5
Well packed package and safe figurines in the package ,site where you find everything you need I highly recommend this site.
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F
Rating: 5 out of 5
Great service, order arrived on time and in excellent condition, I recommend it
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T
Rating: 5 out of 5
Perfect! Fast delivery, competitive prices. Great customer service!
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V
Rating: 5 out of 5
Lowest price, fast delivery, very satisfied with cadeaucity.
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C
Rating: 5 out of 5
Fast and accurate shipping
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D
Rating: 5 out of 5
I have already received an order, I am delighted with the lovely, well wrapped products. Fast delivery, very happy, I have just recommended an item that was out of stock. Sincerely
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L
Rating: 5 out of 5
Very happy with the products and the speed of shipment. The packaging is impeccable. Thank you
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I
Rating: 2 out of 5
Character's broken ear
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Response from WonderCity
Dear Isabelle, we're really sorry about this inconvenience! Despite all the care we take in preparing and protecting our parcels, it unfortunately happens that an item may break during transport. You can request a return online for a quick exchange or refund. We have just sent you all the necessary information by email.
L
Rating: 5 out of 5
quality product arrive quickly. sure i will order again
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L
Rating: 4 out of 5
Site-compliant
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R
Rating: 5 out of 5
I had a very good time.
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M
Rating: 5 out of 5
Very pretty little character with his book, I'm going to make someone happy at Christmas because it's his favorite character, well packaged, nothing to complain about... thank you.
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E
Rating: 4 out of 5
The products sold are attractive and as described. On the other hand, I find it hard to understand how the site works: products are put in stock when they are not, immediate debit before shipping (even if the product is not in stock!) I had to send several emails before getting a reply from customer service and I received my products 10 days after the expected date. too bad!
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M
Rating: 5 out of 5
Fabulous products, impeccable customer service! I recommend this site!
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K
Rating: 5 out of 5
Delighted with my purchase
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A
Rating: 5 out of 5
Fast and impeccable delivery. I love my decorations
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S
Rating: 5 out of 5
Fast and very well packaged, in a word perfect!!!!
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N
Rating: 5 out of 5
Friendly fast the product I already knew and it is very very nice
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