/10
★★★★★
based on 7156 reviews published
★★★★★
based on 7156 reviews published
Latest customer reviews
5
/5
★★★★★
Super beautiful items and super fast shipping!!!
Serena V.
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5
/5
★★★★★
Quick and efficient service, products packed optimally, fast and timely shipping
Andrea
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5
/5
★★★★★
Fast, simple and efficient
Client(e)
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5
/5
★★★★★
Everything went well, the order arrived quickly. Disappointed because I could not get a figurine in promo due to its breakage.
Client(e)
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5
/5
★★★★★
Fair prices, original items (as shown in the photos), super fast delivery and most importantly I was always informed about the status of the order from loading to shipping to delivery. Congratulations!!! I recommend Cittadelregalo with flying colors.
Marco
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5
/5
★★★★★
I have been buying JIM Shore Disney Traditions products for quite some time now.These items are always highly detailed and perfectly true to the images of classic Disney cartoons. The packaging is perfect and the items have always arrived at their destination quickly and on time.
Stefania
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5
/5
★★★★★
Very kind , professional and fast delivery, excellent quality ! A thank you for my best man wedding favor !!!
Sara
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5
/5
★★★★★
Very good service, really beautiful figurine received in excellent condition, with no defects whatsoever. Very fast and reliable shipping. I highly recommend it. Thank you for everything, I'm delighted!
Mona
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5
/5
★★★★★
I am very happy with my purchase, I recommend it.
Client(e)mourgues
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2
/5
★★☆☆☆
As a customer of cadeau city since 2011, I've seen a real change. Before, customer service was very human and had an understanding approach, knowing that customers were mostly collectors and therefore planning returns accordingly. Nowadays, I receive a broken item and I get a very robotic response, which does not fail to copy and paste the general terms and conditions of sale. I'm told that there's no exchange because my item costs less than 70 euros, and that of course there's no guarantee that I'll be able to buy it back at the same price. And as if by magic, this morning the item is no longer on sale, forcing me to buy it at a higher price... I'm particularly disappointed with this new approach... I won't be recommending it as I used to, I won't be buying with my eyes closed and I'll be opening mine wide from now on.
Coralie P.
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Answer from WonderCity
Hello, our General Terms and Conditions have been in force for three years now, and are designed to prevent abuse. It's a pity that in your comment you forgot to write that we solved your "problem" (a missing end of less than 1 mm of a feather) in less than 12 hours since your report. We accepted your complaint and sent you a free return label to refund the full price of the item. You were thus able to purchase the item again, taking advantage of the special offer still in effect, with a difference of... 0,65€ !!!! We're sorry that you consider our free returns service and this price "difference" as an obligation to buy more expensive and therefore write such a negative note. Sometimes it's really difficult to respond to certain criticisms, but we'd like to reassure you that our customer service has remained "human" and will always respond as quickly as possible to its customers. Sincerely
5
/5
★★★★★
Unmistakably perfect
Cliente
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5
/5
★★★★★
All ok quality and service
Magica 5.
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5
/5
★★★★★
I am very happy with my order.
Bela
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5
/5
★★★★★
Order received quickly figurine well protected, very happy thank you!
Kate
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5
/5
★★★★★
Order received very quickly, very careful packaging, you can order without hesitation at cadeaucity!
Client(e)
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5
/5
★★★★★
Very good, very fast, perfect.
Lola
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4
/5
★★★★☆
No problems . beautiful figurine in very good condition and delivery on time.but I'm still disappointed not to have been contacted by cadeaucity about my previous order.
Dominique
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5
/5
★★★★★
Very good service nothing to complain delivery on time no problem
Elizabeth E.
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5
/5
★★★★★
SUPER SITE. FAST DELIVERY AND PRODUCT RECEIVED WITHOUT BREAKAGE
Enzorro
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5
/5
★★★★★
Very good...nothing to say very fast shipping and well packed
Client(e)
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5
/5
★★★★★
Everything went smoothly, I was informed of the restocking, it was quick and the packaging was reliable.
I A.
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5
/5
★★★★★
Everything perfect.
Hélène S.
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5
/5
★★★★★
I'm as happy as ever, very well packaged and on time. thank you.
Fan D.
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3
/5
★★★☆☆
I'm usually very pleased with my purchases from CadeauxCity! Only by the article, the very fast shipping and the packaging! But this time if unfortunately it was just placed in a box without protection! Bubble confetti or whatever and obviously some pieces were broken that I had to glue back together...
Camille
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Answer from WonderCity
Hello, Thank you for your comment. Please allow us to send you the information you need to better understand our parcel preparation and dispatch policy. Our teams take all necessary measures to ensure that parcels arrive at their destination as quickly as possible and without damage. Our parcels are prepared with the aim of reducing the ecological impact on the environment as much as possible (transport, reduction of materials and the elimination of over-packaging...) with the use of recyclable and/or biodegradable materials), in accordance with the Energy Transaction Law for Green Growth (LTECV) published in the Official Journal on August 18, 2015. Concerning delivery packaging, the law specifies that: (...) whether cardboard packaging or Galia crates, must now be less bulky and more adapted. From the dimensions of these packages to technological innovations for wedging or protecting your products, packaging is one of the main areas of reflection linked to this ecological ambition (...). All items are already protected by the manufacturer with a polystyrene mold several centimeters thick. We are obliged to add cushioning only where it is absolutely necessary (empty space in the shipping carton), thus avoiding unnecessary excess (as explained, the items are already protected in polystyrene). However, we are not in a position to control and verify the treatment that each parcel undergoes in sorting centers, relay depots and by each delivery person. Sometimes parcels suffer mechanical shocks that an oversized packaging can never compensate for. Our Customer Service is at your disposal to answer any questions you may have. Sincerely
5
/5
★★★★★
Very happy with the site - fast delivery
Agnes V.
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5
/5
★★★★★
I am very satisfied with the responsiveness and speed of shipment of the package ordered on cadeaucity. I highly recommend this site.
Voegtling
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5
/5
★★★★★
Top delivery Very fast
Ollivrin J.
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5
/5
★★★★★
As always, excellent in every way
Christelle D.
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5
/5
★★★★★
As usual, everything went very well. Serious site, fast and careful delivery. I recommend
Armelle
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5
/5
★★★★★
EXCELLENT!!! all perfect!!!
Domenico
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