/10
★★★★★
based on 7037 reviews published
★★★★★
based on 7037 reviews published
Latest customer reviews
5
/5
★★★★★
Well-protected parcel sent quickly
Lynette
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5
/5
★★★★★
The products are of high quality and the delivery is very fast. I recommend them.
Christine
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5
/5
★★★★★
Fast, careful shipping quality figurines
Mme C.
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5
/5
★★★★★
Happy with my products
Laurie D.
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5
/5
★★★★★
Very good service: fast, good packaging
Fanny
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5
/5
★★★★★
Very fast shipping as usual. I recommend this site 120% for its responsiveness and prices.
Delphine P.
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5
/5
★★★★★
Received my order very quickly and in good condition
Jérôme L.
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5
/5
★★★★★
Undoubtedly a company that operates honestly in the market. Great prices, punctual and reliable in delivery.
Cliente
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5
/5
★★★★★
With this site, we can be sure of fast, quality service: that's reassuring.
Anaïs
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3
/5
★★★☆☆
Ordered 2 figurines, one arrived perfectly fine, the other broken. After the disappointment, it's the lack of courtesy from the person answering the phone and the lack of explanation when it comes to the explanation of the suite that makes me give such an average mark.
Yumemari
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Answer from WonderCity
Hello, We are very sorry that you were not satisfied with our service, which has been distinguished for 10 years by its courtesy and quality. However, please allow us to point out that you notified us of the defect by email on November 26 at 13:38 and our Customer Service department sent you all the return information the same day at 15:57, as well as the return label to send the item back to us. The explanations you received are the standard information we send to all customers requesting a warranty return, and they detail the steps to follow to return the item in order to avoid errors in packaging and/or labeling. We will continue our internal investigation to verify what you were not satisfied with in the responses while noting that your claim was processed and resolved the same day and within hours of your request. Sincerely
5
/5
★★★★★
Perfect I recommend
Christelle M.
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5
/5
★★★★★
Very fast delivery 1 day everything as ordered
Ballis S.
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5
/5
★★★★★
Excellent store with good prices.
Muriel
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5
/5
★★★★★
Very good, fast and compliant
Ghislain
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5
/5
★★★★★
Well packaged and shipped on time.
Jeremy
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5
/5
★★★★★
Delighted. always so perfect
Sophie G.
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5
/5
★★★★★
Very happy with the items at each reception!
Laurie D.
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5
/5
★★★★★
No worries with this very competent site, very rare these days
Laetitia B.
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5
/5
★★★★★
Very serious site sends orders quickly and is always well packaged I recommend 1000%.
Rebecca D.
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5
/5
★★★★★
Perfect and above all FAST . Thank you
Michel L.
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5
/5
★★★★★
As usual, it's perfect.
Jerome S.
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4
/5
★★★★☆
VERY SMOOTH. Fast and trouble-free. Quality product.
Elodie
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5
/5
★★★★★
Wonderful as always!To think that the Santa arrived broken,but they picked it up the next day and sent it back again. Very reliable
Alessandra P.
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5
/5
★★★★★
WONDERFUL OBJECTS....ordinated and received... Super organized...
Valentina R.
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1
/5
★☆☆☆☆
Annuallamento order without explanation. Placed an order today. Payment successful and order in preparation. After 10 min I get the email saying that a credit note had been made with refund despite all items are still available. What about the discount code for the black friday promotion?? now no longer usable since it is one per customer. But what are you doing them promotions?
Angelo
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Answer from WonderCity
Good morning, When we shipped a previous order of his we only received criticism because he complained about not being able to be present at the time of subsequent delivery attempts (why buy online then?), service, etc. etc. . . Recall that we offered her the opportunity to deliver where she wanted (at her place of work, at a relative, friend, neighbor...). Moreover, on our facebook page, phrases bordering on defamation were directed at our company, which, not wanting to activate legal action, preferred to limit itself to a simple ban. In order to avoid the recurrence of unpleasant, costly and unnecessary litigation and to avoid disrespectful attacks on our staff and the companies with which we work, we regret to inform you that we will no longer be able to deliver to the address indicated. Sincerely
5
/5
★★★★★
Very happy with the site thank you
Agnes V.
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5
/5
★★★★★
Parcel received quickly, delivered to a shop relay. Very well packaged, I recommend.
Séverine
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5
/5
★★★★★
Very fast dispatch, item conforms to specifications and is well packaged. delighted
Véro
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5
/5
★★★★★
I've been ordering from them for 4 years now, and I've never been disappointed.
Virginie D.
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5
/5
★★★★★
Fast and well-tracked order
Jean F.
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