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C
Rating: 5 out of 5
Excellent as always! By now I trust this site with my eyes closed....
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Customer reviews of WonderCity
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 8 351 published reviews
Summary of reviews
WonderCity consistently delivers fast and reliable service with smooth ordering, secure shipping, and careful packaging that protects items and matches descriptions. Customers highlight prompt delivery, well-packaged products, and fast processing, with many noting that purchases arrive on time and items match photos or descriptions. The store earns praise for helpful customer service, easy payment and checkout, and competitive prices across a broad range of figurines and Disney-themed items. Overall, shoppers express repeated satisfaction with product quality, trustworthy reliability, and pleasant, efficient shopping experiences.
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C
Rating: 5 out of 5
Everything perfect...as always!!! Customer for years... always satisfied!!!
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G
Rating: 5 out of 5
Kind and reliable.
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I
Rating: 4 out of 5
all ok fast
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G
Rating: 5 out of 5
I love willow trees and rediscovering the gift city was a pleasant surprise ....unlike others here you find combinations that meet the needs ..specifically I wanted to give a friend the mom with daughters that as a composition does not exist ..there are only the individual figurines but the cost would be high ....at the gift city I found at a really affordable price the mom and her daughters ...now I will make the gift and I am sure it will be a success . Shipping arrived sooner than I could have predicted ..great ..I am satisfied and will purchase again .
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L
Rating: 5 out of 5
I found the items available very interesting and at a good price compared to other online stores. Very fast shipping. Thank you
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I
Rating: 5 out of 5
Perfect purchase. Fast delivery (one day). Good prices. Kindness and professionalism.
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J
Rating: 5 out of 5
I love the creations of Disney traditions by Jim Shore, they are nothing short of fantastic. Divinely crafted figurines in minute detail make these works masterpieces.
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A
Rating: 5 out of 5
The products you can buy from this site are truly amazing, high quality and always well packaged. The customer service is extraordinary, helpful and always courteous. I have been buying from this site for many years and always remain satisfied with every order placed.
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M
Rating: 5 out of 5
professionalism assured
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M
Rating: 5 out of 5
VERY EFFICIENT SITE VERY FRIENDLY AND HELPFUL STAFF.
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E
Rating: 5 out of 5
Perfect and accurate
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A
Rating: 5 out of 5
Fast shipping. reliability and seriousness established on several occasions
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H
Rating: 4 out of 5
Everything perfect ,from the workmanship to the punctuality in delivery. Only one note: the figures appear a mulatto color (I do not know if wanted to please more 'ethnic groups) and the unborn child and' very "masculine" ... probably a less defined figure would have been more 'welcome to those who as it does find themselves celebrating the birth of a little girl.
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M
Rating: 5 out of 5
As a fan of Jimmy Sisters Disney Traditions there is no website that gives so much choice of wonderful products...also the customer service is always available for clarification and problems, I always recommend to buy on this site
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D
Rating: 5 out of 5
Precise and fast recommended,I will buy again!
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V
Rating: 5 out of 5
Fast and accurate
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L
Rating: 5 out of 5
All perfect!
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C
Rating: 5 out of 5
Great service , absolute competence!
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C
Rating: 5 out of 5
Fast safe and reliable. Very good!
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M
Rating: 4 out of 5
Although the box arrived open the figurines thankfully were intact!
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Response from WonderCity
Good morning M.Grazia, we are sorry for the inconvenience and will report it to the carrier. When such cases occur we must imperatively write reservations on the carrier's delivery note at the very moment the goods are delivered (as written in the security tape that closes our cartons), immediately check the contents (always in the presence of the carrier) and if necessary refuse the package. However, we are happy to learn that everything inside was complete and undamaged :) Sincerely
H
Rating: 5 out of 5
The product ordered looks very nice.Very neat packaging and met the delivery time.Kudos!
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A
Rating: 5 out of 5
Products arrived quickly!!! In perfect condition!!!
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A
Rating: 5 out of 5
Great item found with discount, shipping on scheduled days.
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P
Rating: 2 out of 5
bought for the 2 time a disney figurine the first one came to me with a stain on the face,and last week the 2 order had a large amount of glue on the platform and the dress was all discolored I think I will not shop on this site anymore
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Response from WonderCity
Good morning, We are truly sorry that on two occasions you have been delivered a product that did not meet your quality requirements and we will ask the manufacturer for more attention during production. Among the thousands of items offered, it is possible that some may involve imperfections not observed by quality control although, we do not remember a similar case on the same customer in 5 years of activity and thousands of shipments made (as testified by our other customer reviews). However, we would like to point out that each time he reported the defect to us, we promptly intervened to take back at our expense and directly to his home, the item in question, and each time we promptly and fully refunded him. In fact, the guarantees and service we offer make it possible to find a solution immediately should cases like this occur. Renewing our apologies for the incident we send you cordial greetings
C
Rating: 5 out of 5
I have been buying for quite some time and the site has greatly improved, shipments always on time and real discounts as one's "level" increases
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I
Rating: 5 out of 5
You are the best.....the number one congratulations.
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A
Rating: 5 out of 5
I have been buying from thiso site for years now, all their products are outstanding, always perfect, conform to descriptions and photos, packed with care and really short shipping time. Consicliatissimo site.
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F
Rating: 3 out of 5
the packaging is not the best. One figurine has a stain
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Response from WonderCity
Good morning, It would be really interesting to have more details regarding the packaging you received. For our company, not getting top marks with every shipment is a disappointment and we are always very sorry about that. The items we shipped to you were packaged in a styrofoam box whose mold completely wrapped the products. Everything was placed in a packing carton suitable for shipping, and environmentally friendly styrofoam was placed inside to fill the spaces and prevent shaking during transport. Finally, the sealing is done with reinforced security tape. Regarding the figurine, we invite you to contact our Customer Service directly at our toll-free number, which remains at your disposal to verify the defect found and provide a quick solution. Sincerely
C
Rating: 4 out of 5
Fast and accurate in spesizione.ottimo servizio
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R
Rating: 5 out of 5
Outstanding! no doubt, I would recommend this company to anyone.
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M
Rating: 5 out of 5
always accurate and on time seriousness pays! good work
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E
Rating: 5 out of 5
I really recommend this company
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A
Rating: 5 out of 5
Serious and efficient company, prompt and courteous customer service, fast and flawless shipping, I am sidisfied.
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C
Rating: 5 out of 5
Fast delivery, the product fully complies with expectations!
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C
Rating: 5 out of 5
excellent service, available quantity is highlighted immediately, material arrives immediately, is well confirmed and monitored step by step with emails, everything arrived in good condition and according to what was ordered.
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S
Rating: 5 out of 5
Exemplary packaging execution. Very fast in the execution of orders. Customer service with very friendly staff. ... I have purchased several items from Shore's Disney and Peanuts line and they are beautifully crafted
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C
Rating: 5 out of 5
Very fast.
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I
Rating: 5 out of 5
Very fast delivery, perfect packing. More than satisfied.
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L
Rating: 5 out of 5
I received my package very quickly. The item purchased is wonderful. Beautifully made and attention to detail. I would definitely recommend buying from the gift city company.
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