/10
★★★★★
based on 7152 reviews published
★★★★★
based on 7152 reviews published
Latest customer reviews
4
/5
★★★★☆
Satisfactory service. spamming to get this review aside....
Cliente
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5
/5
★★★★★
Very satisfied. Beautiful product and fast delivery.
Susan
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5
/5
★★★★★
Excellent company great reliability
Massimo D.
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5
/5
★★★★★
Second purchase in a short time. Everything perfect, from packaging to shipping!
Night O.
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5
/5
★★★★★
Great prices, unique products
Cliente
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5
/5
★★★★★
Excellent company exquisite and friendly call center
Massimo D.
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3
/5
★★★☆☆
First sent the day after order (very timely) but wrong item arrived. I contacted customer service for return asking for delivery by a certain day and the item arrived on time. Good customer service, both by phone and email.
Cristina
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5
/5
★★★★★
Stunningly beautiful statues!!!
Cliente
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5
/5
★★★★★
Great products competitive prices fast shipping time
Letizia
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5
/5
★★★★★
Accurate, fast and order compliant delivery
Simona
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5
/5
★★★★★
I purchased the pair from Beauty and the Beast. Perfect. And then from the time of purchase until delivery they alert you on every move of the package. I can't be anything but delighted. I recommend it to everyone!
Roberta
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5
/5
★★★★★
Excellent Company, excellent product description and especially shipping in 3 days and all the material arrived
Pasquale C.
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5
/5
★★★★★
Correct reliable and quick in delivery.
Cliente
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5
/5
★★★★★
Great fast honest tt perfect acq of everything
Cliente D.
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5
/5
★★★★★
Very satisfied... Everything arrived impeccably.... Careful packaging... I will definitely make more purchases
Manuela
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5
/5
★★★★★
Punctual shipment, abundant packaging, product above expectations
Samantha S.
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4
/5
★★★★☆
This is my first purchase and I must say that, overall, everything has come together. The 7 Jim Shore creations are simply wonderful and in perfect condition. The only blemish is the stain - I think it is glue - present on the Mary Frances designer jewelry handbag. However, having purchased it at a bargain price, I did not see fit to contact Customer Service. The shipping was quite prompt and the packaging impeccable. The prices very competitive. Thank you very much!
Night O.
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5
/5
★★★★★
Perfect shipping, the item is beautiful, and the price the best I found
Nicola A.
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5
/5
★★★★★
Great service, friendly and effective staff
John L.
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1
/5
★☆☆☆☆
Having dealt with customer service I confirm the poor judgment. I was told - black and white - to find another site for my purchases,. I accept the advice very gladly and urge everyone to do the same.
Simona
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Answer from WonderCity
We repeat what we have already replied: Dear Madam, on Wednesday afternoon, September 26, at 15h44 you asked us if we could return an item. On the same day we confirmed to you that we would retrieve it at our own expense while also telling you that it was not possible to determine the exact day of the retrieval. She also told us that in any case the package would be available to the courier at the concierge from 8h30 to 12h30. Given the time frame, let us therefore be a little surprised at this very negative note. Surprised because a return request made on a Wednesday afternoon is unlikely to be completely finished (between organizing the retrieval, return of the item, and refund) in less than 3 business days! You wrote this your review two days ago (i.e., Saturday, Sept. 29). Exactly 48 hours after the recall request. Evidently then when you write that you "lost" ONE WEEK seems to us to be a slightly exaggerated statement (moreover, the package was in the concierge desk). It must be understood that the recovery operations (completely free for Customers), require a little time, if only between round trip, moreover in his specific case it was necessary to make sure to find a courier that would pass in his area by 12h30 at the latest. We are therefore sorry to read your dissatisfaction, particularly when our company has been recognized for years to always offer our customers the highest level of service by offering responsive answers to every question, but clearly to certain needs we will never be able to respond favorably because it is "technically" and materially impossible. Therefore, we wish you to find a site that can meet your requests more quickly. Sincerely
5
/5
★★★★★
Everything according to description. more than timely delivery. Good packaging. Absolutely satisfied
Cliente R.
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1
/5
★☆☆☆☆
As a loyal customer I received indecent treatment on returns: having received a broken item I was neither replaced nor refunded. I was told that the courier would have to come by for free pickup - on which the refund, moreover, depends - but without giving me a date such that I was forced to wait at home indefinitely. In summary I lost a week of time, I don't have the item and I don't have the money. I think I will never buy anything from this site again.
Simona
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Answer from WonderCity
Dear Madam, On Wednesday afternoon, September 26 at 3:44 p.m. you asked us to return an item. On the same day we confirmed to you that we would retrieve it at our own expense while also telling you that it was not possible to determine the exact day of the retrieval. She also told us that in any case the package would be available to the courier at the concierge from 8h30 to 12h30. Given the time frame, let us therefore be a little surprised at this very negative note. Surprised because a return request made on a Wednesday afternoon is unlikely to be completely finished (between organizing the retrieval, return of the item, and refund) in less than 3 business days! You wrote this your review two days ago (i.e., Saturday, Sept. 29). Exactly 48 hours after the retrieval request. Evidently then when you write that you "lost" ONE WEEK seems to us to be a slightly exaggerated statement (moreover, the package was at the concierge desk). It must be understood that the recovery operations (completely free for Customers), require a little time, if only between round trip, moreover in his specific case it was necessary to make sure to find a courier that would pass in his area by 12h30 at the latest. We are therefore sorry to read your dissatisfaction, particularly when our company has been recognized for years to always offer our customers the highest level of service by offering responsive answers to every question, but clearly to certain needs we will never be able to respond favorably because it is "technically" and materially impossible. Therefore, we wish you to find a site that can meet your requests more quickly. Sincerely
4
/5
★★★★☆
Fast, perfect parts, great prices. I will definitely buy again.
Rossana
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5
/5
★★★★★
Absolutely fast , perfect and beautiful item. Box made well with delicate item. Price the best on the internet. I will buy from them again
Nicola A.
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5
/5
★★★★★
Beautiful statues!!!
Cliente
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5
/5
★★★★★
Order arrived perfectly, super packaging and fast shipping
Valeria
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5
/5
★★★★★
I really gladly leave this review. Very fast shipping time, especially for me being in Sicily, really cheap shipping, product arrived intact at destination and competitive price. Highly recommended!
Sara
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5
/5
★★★★★
You are the absolute TOP. Courteous,prompt and helpful. Once I had a problem with a product and you replaced it immediately.Another time I messed up with a code and you instantly solved the problem for me. You are very fast at processing orders and delivery is always very fast.With you I buy with my eyes closed.Thank you.
Alberto
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5
/5
★★★★★
Awesome!!! Fast shipping and quality products.
Anais S.
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5
/5
★★★★★
Everything perfect as always: affordable prices, fast and safe shipping and perfect items!!! Highly recommended!!!
Rossella A.
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