Customer reviews of WonderCity

9,8 /10

Based on 8 351 published reviews

5 7 718 92% 4 478 6% 3 61 1% 2 31 0% 1 63 1%

Summary of reviews

WonderCity consistently delivers fast and reliable service with smooth ordering, secure shipping, and careful packaging that protects items and matches descriptions. Customers highlight prompt delivery, well-packaged products, and fast processing, with many noting that purchases arrive on time and items match photos or descriptions. The store earns praise for helpful customer service, easy payment and checkout, and competitive prices across a broad range of figurines and Disney-themed items. Overall, shoppers express repeated satisfaction with product quality, trustworthy reliability, and pleasant, efficient shopping experiences.

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Sabrina M.

Published on 21/10/2016 à 08h34

seriousness and fairness..highly recommended

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Roberto C.

Published on 20/10/2016 à 18h44

Fast delivery and honest prices I recommend it

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Patrizia I.

Published on 20/10/2016 à 08h40

perfect in both delivery and timing and x the beautiful things you have

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Valentina D.

Published on 17/10/2016 à 18h31

Good evening, the package just arrived and I must say that I am pleased that I chose to buy from you! Beyond the fact that the Jim Shore Santa is beautiful, I commend you for the care of the packaging and the speed of shipping! Thank you again for your kindness. Talk to you again in the next few days as I will be buying more Santas like this one. Good work and see you soon. Valentina Degiorgi

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Paola

Published on 16/10/2016 à 16h05

No problem, fast shipping, great product.

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Giuseppina R.

Published on 15/10/2016 à 19h09

Super cute items not easy to find around, in stores. Great shipping service in timing and reliable (previously experienced). Especially pleased with the helpfulness in handling all the steps of a return and subsequent refund!!! :D

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Marco E.

Published on 14/10/2016 à 10h38

They sell nice stuff, fast transition. I called to get expedited shipping and they made themselves available right away

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Giusy

Published on 14/10/2016 à 07h48

I have purchased Willow Tree items and will be getting more because I love them! Highly recommended seller, quick in order processing, excellent in communication, accurate in packaging and shipping.

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Matteo C.

Published on 14/10/2016 à 06h28

I am already on my third order and I can only give 5 stars for the reliability of the site and transactions made.

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Marcella C.

Published on 12/10/2016 à 08h21

Excellent seller.recommended

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Lorena

Published on 11/10/2016 à 17h06

I purchased the statues of Elsa and Anna as a couple, beautiful in detail, matched the description and photos I am really happy with this site and will purchase again without any doubt.

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Fiorenzo Z.

Published on 10/10/2016 à 17h22

Very fast shipping and item as described. Highly recommended seller.

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Eleonora G.

Published on 09/10/2016 à 18h50

Wonderful articles!!!

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Francesca

Published on 09/10/2016 à 10h44

The product arrived very quickly and in perfect condition, I will definitely buy again!!!

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Silvia T.

Published on 08/10/2016 à 11h32

Seriousness and reliability....as well as fairness and speed. ..to recommend without a doubt....

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Lucrezia S.

Published on 05/10/2016 à 17h39

Item well packed,perfect,fast shipping

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Rita V.

Published on 05/10/2016 à 10h25

Site always up-to-date.Fabulous prices.Kind and polite operators.

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Elisa P.

Published on 01/10/2016 à 20h27

Really good site with great products. Very good deals, fast shipping and accurate packaging. Thank you

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Eleonora

Published on 01/10/2016 à 14h54

Precise , friendly always available .

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Anna P.

Published on 01/10/2016 à 11h48

Very fast, very accurate packing, perfectly matching goods. They follow the Customer step by step until the delivery of the goods. Outstanding.

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Aurora B.

Published on 29/09/2016 à 15h23

Serious company with beautiful items fast shipping I can feel more than satisfied

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Alessandra B.

Published on 23/09/2016 à 10h38

Very fast service delivery in 24 h and excellent customer service.!!!responds very quickly and very kind.sure I will buy more in the future

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Damia

Published on 22/09/2016 à 16h17

Accurate, fair and fast in shipping.

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Natascia

Published on 22/09/2016 à 11h11

Great products and very fast shipping,recommended!

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Ranieri O.

Published on 21/09/2016 à 13h57

the product arrived in a short time .

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Luana

Published on 21/09/2016 à 09h06

I had a great time! The package arrived in less than 2 days....very fast delivery and great packaging...since it contained fragile material! I recommend it!

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Orietta B.

Published on 20/09/2016 à 17h59

Item arrived quickly and well packaged.

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Gianluca C.

Published on 20/09/2016 à 06h12

Disney tradition figurines are beautiful and packaged properly. Fast shipping. Basically, I will buy again without a shadow of a doubt.

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Olimpia B.

Published on 16/09/2016 à 08h31

The service was prompt and professional. The goods were well packed and arrived in time for my needs. Recommended!

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Adalgisa

Published on 13/09/2016 à 10h25

Impeccably packaged package. Products undamaged and in working order.

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Laura R.

Published on 13/09/2016 à 10h14

The merchandise is always beautiful however if it arrives damaged it should be replaced regardless of the price paid. But instead it's not or they give you a refund or a very small discount on a future purchase.

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Response from WonderCity Published on 13/09/2016

Good morning, as already explained by our Customer Service, in accordance with the general conditions of sale (accepted by you), the automatic replacement is made if the value of the item is higher than 49€. otherwise, we always take back at our expense the item but we "simply" make a full refund of the item. Given the minimal defect you noted and in accordance with the European directives on online sales, we offered you as an alternative to taking back the item a partial refund if you decided to keep the item (but this is your choice and not imposed as a "sine qua non" condition). We therefore feel that we have acted with full respect for a service that has worked for years to provide the greatest possible customer satisfaction. Sincerely

Franco

Published on 12/09/2016 à 18h36

Solicitous service and prompt shipping.

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Simon81

Published on 12/09/2016 à 11h31

Perfect ! Fast and tracked shipping . Impeccably packaged package thank you very much I will buy again

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Federico

Published on 11/09/2016 à 13h29

Great service and helpful!!! Perfect purchased products and great value for money!!!

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Patrizia I.

Published on 09/09/2016 à 13h39

Excellent both service and products

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Maria A.

Published on 09/09/2016 à 09h42

I chose the item, purchased in one clik and the delivery was on time and immediate

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Sergio G.

Published on 08/09/2016 à 10h52

Smooth site, easy purchase, excellent communication, fast shipping and delivery. OPTIMAL.

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Serenella

Published on 08/09/2016 à 04h52

They were very fast and the product was in perfect condition. I highly recommend shopping from them.

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Roberta M.

Published on 07/09/2016 à 11h54

If I could I would give 6 stars! I am a Disney collector and I found beautiful products here that I was able to purchase at a great price. The shipping is super fast: in 24 hours I had my packages at home and the items purchased were perfect and packed in their original boxes!!!

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Isabella M.

Published on 07/09/2016 à 02h57

Variety of choice, safe shopping , prompt and impeccable service

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