English 
V
Rating: 4 out of 5
First purchase from this site. No problems, well packed product, daily updates on order status.
Translated reviews
Customer reviews of WonderCity
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 8 351 published reviews
Summary of reviews
WonderCity consistently delivers fast and reliable service with smooth ordering, secure shipping, and careful packaging that protects items and matches descriptions. Customers highlight prompt delivery, well-packaged products, and fast processing, with many noting that purchases arrive on time and items match photos or descriptions. The store earns praise for helpful customer service, easy payment and checkout, and competitive prices across a broad range of figurines and Disney-themed items. Overall, shoppers express repeated satisfaction with product quality, trustworthy reliability, and pleasant, efficient shopping experiences.
All reviews
V
Rating: 5 out of 5
Ordered two characters from the Disney Traditions series. Secure payment with paypal, I was always updated on the steps of shipping . In a few days I had everything. Packaging taken care of down to the last detail. The items in question are well made and meticulously crafted. I am very satisfied with the service I received.
Translated reviews
M
Rating: 5 out of 5
Willow Tree items significantly lower than store prices, accurate packaging, super fast shipping.
Translated reviews
R
Rating: 5 out of 5
Great site, very well stocked and very fast shipping! Quick also in solving small problems due to shipping! I am very pleased with both the service and the materials received! looking forward to the next purchase! :)
Translated reviews
F
Rating: 5 out of 5
The 'item was perfect as described and fast shipping despite the Christmas season.
Translated reviews
M
Rating: 4 out of 5
Fast shipping and very secure packaging to best protect the ceramic wedding favor
Translated reviews
C
Rating: 5 out of 5
My experience with CittàdelRegalo was excellent. the site is well stocked and the prices are affordable . Shipping was fast and the products arrived on time, despite it being the week before Christmas; the products arrived well packaged and in excellent condition.
Translated reviews
E
Rating: 5 out of 5
Competitive prices, goods as described, very fast shipping. Highly recommend.
Translated reviews
D
Rating: 5 out of 5
Perfect figurines. Exactly as pictured and described. Very fast shipping and reasonable cost.
Translated reviews
S
Rating: 5 out of 5
I have been buying from them for years and never had any problems.
Translated reviews
V
Rating: 5 out of 5
everything perfect. product, shipping, packaging.
Translated reviews
R
Rating: 5 out of 5
Ordered in the morning and received by express coriere and no cost the next day!!top efficiency!!!
Translated reviews
V
Rating: 5 out of 5
Big fan of Jim Shore signed statues, discovering this site was a pleasant surprise while I was looking for some Christmas gifts, Very fast shipping, statues arrived in perfect quality, clear site and great assortment... I just placed a second order... Really super satisfied :) I will recommend it to everyone!
Translated reviews
F
Rating: 5 out of 5
Prompt shipment, outstanding product
Translated reviews
E
Rating: 4 out of 5
was the first purchase made, there was no problem, the goods arrived in excellent condition, matched the description on the site, the delivery time was very fast.
Translated reviews
D
Rating: 5 out of 5
Great!!! Very fast shipping!
Translated reviews
M
Rating: 4 out of 5
Quality service
Translated reviews
L
Rating: 4 out of 5
Very fast and perfect!
Translated reviews
L
Rating: 5 out of 5
Quick shipment, compliant product, no problem!
Translated reviews
E
Rating: 5 out of 5
Excellent!!! Highly recommended! Accuracy and professionalism!
Translated reviews
A
Rating: 5 out of 5
Great service.short time x shipping.very satisfied
Translated reviews
J
Rating: 5 out of 5
Fantastic guinnes bag only here I found it the way I wanted. Shipping is super fast delivery
Translated reviews
M
Rating: 5 out of 5
Very fast shipping, perfect item. Highly recommended!
Translated reviews
R
Rating: 5 out of 5
Simply perfect! Arrived in the right time, packed and protected. Bravissimi
Translated reviews
I
Rating: 5 out of 5
The service was prompt and tracking the package very easy
Translated reviews
L
Rating: 1 out of 5
I bought an item from Britto to give as a gift,unfortunately the packaging was completely broken. To remedy this,I had to create a gift box that contained other products,so that I would not have to give the single item as a gift without packaging. The package had probably been inspected before delivery,but it was not accompanied by any receipt indicating this. Upon receipt of the order, the package appeared to be intact because it had been packed twice.
Translated reviews
Response from WonderCity
Good morning, we are sorry about what happened and will inform the courier company. But why did you not think to contact our Customer Service Department right away? It is unfortunate that you waited seven days to put a negative review without contacting us directly first. We also have a toll-free number, and we would have solved the problem in no time by replacing the part and asked the courier company for reimbursement of transportation costs due to the fact that someone opened the package before delivering it to you. Sincerely
V
Rating: 5 out of 5
Maximum seriousness of the seller, excellent shipping time, excellent package preparation.
Translated reviews
A
Rating: 3 out of 5
Prompt in delivery, but one of the three gifts ordered was slightly marred on the face--almost satisfied....
Translated reviews
R
Rating: 5 out of 5
I purchased 2 Jim Shore figurines, arrived in amazing time and in excellent condition.Great packaging and lots of professionalism. I would recommend to everyone!
Translated reviews
S
Rating: 5 out of 5
I was very comfortable buying the product from Cittadelregalo, great professionalism and helpfulness.
Translated reviews
R
Rating: 5 out of 5
Perfect on everything purchase delivery and service.
Translated reviews
E
Rating: 5 out of 5
Excellent, serious and fast
Translated reviews
M
Rating: 4 out of 5
A small problem caused by an incorrect redirection but resolved very quickly and with accuracy and courtesy by the team responding to the toll-free number. Thanks to Giuseppe and Patrizia and sorry again for everything. I would recommend any purchases to everyone. Fast and courteous. Thanks again....
Translated reviews
C
Rating: 5 out of 5
Really competitive prices, fast shipping and accurate. They continually update the status of the purchase. Recommended!
Translated reviews
M
Rating: 4 out of 5
Order timing and delivery timing met. No problems at all!
Translated reviews
L
Rating: 4 out of 5
material received perfect and in a very short time .
Translated reviews
F
Rating: 5 out of 5
great products, fast and accurate packing and delivery
Translated reviews
B
Rating: 5 out of 5
Truly a great store in all of the of the purchase.... Buy everything with confidence!!!
Translated reviews
E
Rating: 4 out of 5
Fast shipping perfect packaging
Translated reviews
L
Rating: 5 out of 5
Best adjectives to a very special site. Superlative from vision to delivery.
Translated reviews