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G
Rating: 5 out of 5
Fast shipping and delivery, item matches the description exactly. Correct packaging. Recommended
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Customer reviews of WonderCity
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 8 558 published reviews
Summary of reviews
WonderCity consistently delivers fast and reliable service, with many reviews highlighting ultra-fast or very fast shipping and delivery that arrives in well-packaged, protective packaging. Customers praise the precise, accurate delivery and smooth ordering experience, noting as well the careful packaging and the quick, professional handling of both orders and returns when needed. The store also earns strong positives for product quality and presentation, with comments about beautiful, well-finished items, well-described descriptions, and items arriving in perfect condition. Additionally, the customer service reputation shows itself in responsive support and efficient refunds, reinforcing trust and recurring satisfaction with repeat purchases.
All reviews
P
Rating: 5 out of 5
I was struck by the extraordinary beauty of your item and enticed to purchase by the very detailed and well-maintained images on your site. I was also very pleased with the care taken with the packaging and the delivery time.Thank you for your professionalism.
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G
Rating: 5 out of 5
Quality and class for original gifts
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C
Rating: 5 out of 5
Well organized, clear and well done site with accurate feedback. Speed of delivery: a day and a half from the order. Very satisfied.
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R
Rating: 5 out of 5
Very fast shipping even on Christmas and great packaging I would recommend it to anyone right away
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L
Rating: 5 out of 5
Easy to use site ... Package sent on time !!! Perfect packaging ... Maximum seriousness and professionalism !!! See you next time !!!
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C
Rating: 5 out of 5
I make regular purchases from gift city. Great assortment of products at a great price. Super fast delivery, kindness and professionalism!!!
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V
Rating: 4 out of 5
First purchase from this site. No problems, well packed product, daily updates on order status.
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V
Rating: 5 out of 5
Ordered two characters from the Disney Traditions series. Secure payment with paypal, I was always updated on the steps of shipping . In a few days I had everything. Packaging taken care of down to the last detail. The items in question are well made and meticulously crafted. I am very satisfied with the service I received.
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M
Rating: 5 out of 5
Willow Tree items significantly lower than store prices, accurate packaging, super fast shipping.
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R
Rating: 5 out of 5
Great site, very well stocked and very fast shipping! Quick also in solving small problems due to shipping! I am very pleased with both the service and the materials received! looking forward to the next purchase! :)
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F
Rating: 5 out of 5
The 'item was perfect as described and fast shipping despite the Christmas season.
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M
Rating: 4 out of 5
Fast shipping and very secure packaging to best protect the ceramic wedding favor
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C
Rating: 5 out of 5
My experience with CittàdelRegalo was excellent. the site is well stocked and the prices are affordable . Shipping was fast and the products arrived on time, despite it being the week before Christmas; the products arrived well packaged and in excellent condition.
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E
Rating: 5 out of 5
Competitive prices, goods as described, very fast shipping. Highly recommend.
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D
Rating: 5 out of 5
Perfect figurines. Exactly as pictured and described. Very fast shipping and reasonable cost.
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S
Rating: 5 out of 5
I have been buying from them for years and never had any problems.
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V
Rating: 5 out of 5
everything perfect. product, shipping, packaging.
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R
Rating: 5 out of 5
Ordered in the morning and received by express coriere and no cost the next day!!top efficiency!!!
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V
Rating: 5 out of 5
Big fan of Jim Shore signed statues, discovering this site was a pleasant surprise while I was looking for some Christmas gifts, Very fast shipping, statues arrived in perfect quality, clear site and great assortment... I just placed a second order... Really super satisfied :) I will recommend it to everyone!
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F
Rating: 5 out of 5
Prompt shipment, outstanding product
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E
Rating: 4 out of 5
was the first purchase made, there was no problem, the goods arrived in excellent condition, matched the description on the site, the delivery time was very fast.
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D
Rating: 5 out of 5
Great!!! Very fast shipping!
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M
Rating: 4 out of 5
Quality service
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L
Rating: 4 out of 5
Very fast and perfect!
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L
Rating: 5 out of 5
Quick shipment, compliant product, no problem!
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E
Rating: 5 out of 5
Excellent!!! Highly recommended! Accuracy and professionalism!
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A
Rating: 5 out of 5
Great service.short time x shipping.very satisfied
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J
Rating: 5 out of 5
Fantastic guinnes bag only here I found it the way I wanted. Shipping is super fast delivery
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M
Rating: 5 out of 5
Very fast shipping, perfect item. Highly recommended!
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R
Rating: 5 out of 5
Simply perfect! Arrived in the right time, packed and protected. Bravissimi
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I
Rating: 5 out of 5
The service was prompt and tracking the package very easy
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L
Rating: 1 out of 5
I bought an item from Britto to give as a gift,unfortunately the packaging was completely broken. To remedy this,I had to create a gift box that contained other products,so that I would not have to give the single item as a gift without packaging. The package had probably been inspected before delivery,but it was not accompanied by any receipt indicating this. Upon receipt of the order, the package appeared to be intact because it had been packed twice.
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Response from WonderCity
Good morning, we are sorry about what happened and will inform the courier company. But why did you not think to contact our Customer Service Department right away? It is unfortunate that you waited seven days to put a negative review without contacting us directly first. We also have a toll-free number, and we would have solved the problem in no time by replacing the part and asked the courier company for reimbursement of transportation costs due to the fact that someone opened the package before delivering it to you. Sincerely
V
Rating: 5 out of 5
Maximum seriousness of the seller, excellent shipping time, excellent package preparation.
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A
Rating: 3 out of 5
Prompt in delivery, but one of the three gifts ordered was slightly marred on the face--almost satisfied....
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R
Rating: 5 out of 5
I purchased 2 Jim Shore figurines, arrived in amazing time and in excellent condition.Great packaging and lots of professionalism. I would recommend to everyone!
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S
Rating: 5 out of 5
I was very comfortable buying the product from Cittadelregalo, great professionalism and helpfulness.
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R
Rating: 5 out of 5
Perfect on everything purchase delivery and service.
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E
Rating: 5 out of 5
Excellent, serious and fast
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M
Rating: 4 out of 5
A small problem caused by an incorrect redirection but resolved very quickly and with accuracy and courtesy by the team responding to the toll-free number. Thanks to Giuseppe and Patrizia and sorry again for everything. I would recommend any purchases to everyone. Fast and courteous. Thanks again....
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