/10
★★★★★
based on 6865 reviews published
★★★★★
based on 6865 reviews published
Latest customer reviews
5
/5
★★★★★
Thanks super
Maryvonne R.
Translated review
1
/5
★☆☆☆☆
We did not receive our first parcel but after investigation our parcel was lost we were reimbursed thanks to cadeaucity.
Marie
Translated review
Answer from WonderCity
Dear Customer, We are very sorry for the inconvenience. Your first parcel was delivered against the signature of a person on your behalf. Your complaint has triggered an investigation which is currently underway with the delivery agency. Our customer service department, which is following this matter with attention and determination, will be sure to get back to you in the next few days. We would like to thank you for your patience, as delays may be a little longer than usual due to the time of year.
5
/5
★★★★★
Wonderful products and fast shipping
Leonardo
Translated review
2
/5
★★☆☆☆
Hello, received package. It's beautiful, everything's fine. But Jafar's staff is broken.
Gareth
Translated review
Answer from WonderCity
Dear Customer, We are very sorry to hear that, despite all the precautions taken, the item arrived damaged. We therefore understand your disappointment. You can, of course, request an exchange or refund from your customer area in just a few clicks, and we will pay the shipping costs. Please do not hesitate to contact our customer service team, who will do their utmost to ensure that your experience remains satisfactory despite this inconvenience.
1
/5
★☆☆☆☆
2 figurines ordered, 2 figurines arrived broken.
Ysaline
Translated review
Answer from WonderCity
Dear Customer, We're sorry to hear that despite all the precautions we took, the items arrived damaged. We therefore understand your disappointment. You can, of course, request an exchange or refund from your customer area in just a few clicks, and we will pay the shipping costs. Please do not hesitate to contact our customer service team, who will do their utmost to ensure that your experience remains satisfactory despite this inconvenience.
5
/5
★★★★★
Magnifique, article nickel
Raeymackers
Translated review
5
/5
★★★★★
Perfect shipping
Raeymackers
Translated review
5
/5
★★★★★
Delivery information. Goods were very well packaged.
Fink T.
Translated review
5
/5
★★★★★
EVERYTHING TIP TOP ! 5 STARS ARE TOO FEW
Ümit
Translated review
5
/5
★★★★★
Fast delivery
Bruno
Translated review
5
/5
★★★★★
Delivery went smoothly and the product is still perfect. The figurine is magnificent.
Valentine
Translated review
5
/5
★★★★★
The shipping was super fast, the loyalty program is great and the merchandise and packaging are perfect.
Meulkens
Translated review
5
/5
★★★★★
Perfect! Fast and careful shipping
Lagoon
Translated review
5
/5
★★★★★
A very honest store with high-quality products
Fredv
Translated review
4
/5
★★★★☆
Shipping was much easier with bpost, thank you.
Heidi
Translated review
5
/5
★★★★★
Order processed quickly, shipping in good condition.
Louise
Translated review
5
/5
★★★★★
Very well packaged and delivered on time.
Jean-françois
Translated review
1
/5
★☆☆☆☆
Order placed on November 27 and I have not been delivered I would like a refund of my package
Romain D.
Translated review
Answer from WonderCity
Dear Customer, Your parcel was dispatched the same day and delivered the following day. You disputed the delivery, which triggered an investigation by Chronopost. This investigation revealed that the delivery was compliant and the parcel was delivered according to your own instructions. Despite this, we took responsibility for the loss and sent you a new parcel, using another carrier (GLS) who certified that they had delivered the parcel to you. However, you have again disputed the delivery. As a result, investigations are continuing with the carriers and their respective local agencies. We are well aware of the inconvenience caused, but are counting on your patience and understanding given the exceptional nature of this case, which we are continuing to follow with the utmost attention. We will get back to you as soon as the situation evolves.
5
/5
★★★★★
Very good and fast shipping. In perfect condition
Eloidin
Translated review
5
/5
★★★★★
Very serious company Fast delivery and I highly recommend it.
Cloue S.
Translated review
5
/5
★★★★★
Ordered for the Christmas holidays, parcel received promptly, well protected and satisfied with the product. I recommend it!
L_inconnu 8.
Translated review
4
/5
★★★★☆
As pictured, it was a gift, the person was delighted, very nice figurine, very well made. I'm slightly disappointed with the material (very light) but I'm still delighted and the gift was a great pleasure.
Margot
Translated review
5
/5
★★★★★
This is my first time ordering from this site. My stuff arrived right away. I am really happy and the prices are great.
Elisa
Translated review
5
/5
★★★★★
This site is very reliable, shipping is very fast and the packaging is very meticulous. With their loyalty program, you make great savings and the customer service is impeccable. I recommend this site 100%.
Samya H.
Translated review
5
/5
★★★★★
A good choice of figurines, serious site. Fast, careful shipping. Responsive too. Would recommend.
Sylvie
Translated review
5
/5
★★★★★
Beautiful as always
Tenessee B.
Translated review
5
/5
★★★★★
Packaging already opened (visible at the level of the scotch tapes cut on the external packaging and also inside the packaging) and broken object inside! It was a Christmas present! ---- Opinion modified following the response and quick replacement The item sent as a replacement is intact.
Assier C.
Translated review
Answer from WonderCity
Dear Customer, We are very sorry for the inconvenience. This item had serial defects on a previous production run, which is why the stock has been fully checked by our team. In principle, a "Checked by" coupon followed by the first name of the person who checked it is inserted in the box. Should this coupon not be present, we apologize for the oversight. In any case, this item left our warehouse intact and was damaged in transit, for which we apologize. You can, of course, request an exchange or refund from your customer area in just a few clicks, until January 31. Shipping costs are at our expense. Our customer service team is at your disposal for any further information you may require.
5
/5
★★★★★
Never disappointed! Fast shipping! And very responsive in case of problems!
Patricia T.
Translated review
5
/5
★★★★★
Fast and accurate
Jessica
Translated review
5
/5
★★★★★
Item sent quickly and parcel well protected. I am very happy with it.
Audrey
Translated review