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P
Rating: 5 out of 5
Perfect super happy you're top!
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Customer reviews of WonderCity
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 8 351 published reviews
Summary of reviews
WonderCity consistently delivers fast and reliable service with smooth ordering, secure shipping, and careful packaging that protects items and matches descriptions. Customers highlight prompt delivery, well-packaged products, and fast processing, with many noting that purchases arrive on time and items match photos or descriptions. The store earns praise for helpful customer service, easy payment and checkout, and competitive prices across a broad range of figurines and Disney-themed items. Overall, shoppers express repeated satisfaction with product quality, trustworthy reliability, and pleasant, efficient shopping experiences.
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S
Rating: 4 out of 5
First delivery never received but thank you for returning the item
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C
Rating: 5 out of 5
Very fast delivery, everything was perfectly packaged so that no broken goods ever arrived. Simply exemplary
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G
Rating: 5 out of 5
Fabulous site, you can find all the best Disney movie figurines! Too bad only for the sold out ones for which there is no restocking. Top shipping and packaging!
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S
Rating: 5 out of 5
Always very satisfied with my orders on this site. Serious, reliable and fast: I can only recommend it.
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M
Rating: 5 out of 5
Excellent experience
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A
Rating: 5 out of 5
Items arrived on time and perfectly packaged. Competitive prices.
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C
Rating: 5 out of 5
Very good site, people very attentive in the mails, magnificent figurines, I highly recommend, I love it Thank you.
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M
Rating: 5 out of 5
Fast delivery and the goods delivered as described.
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P
Rating: 5 out of 5
Excellent product quality and on-time delivery every time. Very good choice and prices. The only problem is that payment in instalments doesn't seem to work for Belgium.
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Response from WonderCity
Dear Customer Thank you very much for your testimonial. We would like to confirm that payment in instalments is available for our Belgian customers. CB payment in instalments is only available to customers who have already made at least €50 in purchases over the last 12 months. This payment facility is offered (or not) according to several criteria (order amount, loyalty level, current outstanding balance, etc.). Depending on the situation, you may be offered payment in 2x, 3x or 4x. Outstanding amounts are always limited, to encourage responsible consumption with regard to micro-credit. In case of doubt, please contact our customer service department with your items added to the basket to analyze the situation.
S
Rating: 5 out of 5
Very high quality piece, shipped quickly and with care.
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S
Rating: 5 out of 5
Perfect, the figurines are beautiful, well packaged and quickly dispatched.
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S
Rating: 5 out of 5
Very good experience: online purchase on Thursday evening of an in-stock item. Shipped the next day and delivered on Saturday at a relay point! I was delighted to receive it so quickly!
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L
Rating: 5 out of 5
Excellent quality, beautiful figurines and bags
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M
Rating: 5 out of 5
Always up to date with the latest news, fast delivery and well taken care of parcels,always helpful and so many wonderful things
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S
Rating: 5 out of 5
The product is perfect
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C
Rating: 5 out of 5
I received my parcel very quickly and the products were well packaged.
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V
Rating: 5 out of 5
It has been years since
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L
Rating: 4 out of 5
nice figurine, I imagined plush
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F
Rating: 5 out of 5
Excellent products and excellent value for money.
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S
Rating: 5 out of 5
I have been purchasing Disney Traditions and Disney Loungefly products for many, many years. I am happy to repeat myself, writing that the items are always very accurate, packaged to perfection and delivery arrives ahead of schedule. Congratulations!!! I am fully satisfied!
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P
Rating: 5 out of 5
Quality products, prices corresponding to the quality of the products, serious and fast delivery.
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N
Rating: 5 out of 5
Great workmanship, fast delivery ... highly recommended for every Disney fan
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D
Rating: 5 out of 5
Nikel sends fast
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G
Rating: 5 out of 5
Very well built site, fast delivery, top notch
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A
Rating: 5 out of 5
Very happy with my purchase, magnificent figurine, as pictured on the site, fast delivery
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K
Rating: 2 out of 5
Hello arrived with the original box damaged and white traces of use on the packaging? On enlarging the figurine, I discovered an additional problem with the paint and the swollen base. Bad condition... !
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Response from WonderCity
Dear Customer, First of all, we would like to assure you that the products we sell are brand new and genuine. We are very sorry if the condition of the box and the product does not meet your expectations. We invite you to request a return online from your customer area. We will be happy to assist you if necessary.
P
Rating: 5 out of 5
Perfect as I expected and as usual Wonderful
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G
Rating: 5 out of 5
Serious site , great prices and fast delivery
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L
Rating: 4 out of 5
The products offered by this site are very interesting and the service is excellent, with fast, careful delivery. I've ordered several times and have never been disappointed. The loyalty program is a bit mediocre because they tell you that you can accumulate money on your loyalty card by commenting on an item but if the item is out of stock you can't comment on it so you can't accumulate on your card. It's a shame and a bit unfair, but the rest is fine.
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Response from WonderCity
Dear Customer, We are delighted that our products and services meet your expectations. Regarding your comment on product evaluations, you are quite right to emphasize this aspect. Please note, however, that these are items that are permanently out of stock, not temporarily. If an item is no longer on sale, it is unfortunately not possible to review it. This limitation exists because reviews are primarily intended to guide other customers in their choices.
M
Rating: 4 out of 5
nice products
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R
Rating: 5 out of 5
Fantastic experience, we had problems with a defective item and the return was fast and the attention with the same item in perfect condition. I will recommend it whenever I have the opportunity.
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G
Rating: 5 out of 5
Finding the item I wanted, speed in shipping is the ability to pay on delivery.
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C
Rating: 5 out of 5
Very happy, everything arrived on time, very well packaged and everything in perfect condition and just like the picture.
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A
Rating: 5 out of 5
What distinguishes a company beyond the products are the shipping methods and time; this company has been excellent in both cases.
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G
Rating: 3 out of 5
That the scheduled delivery date was not met and the parcel only arrived four days later
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Response from WonderCity
Hello Geraldine, we apologize for any misunderstandings and would like to provide you with the following clarification: The estimated delivery dates indicated on our website are based on immediate payment by credit card or PayPal. However, you have chosen to pay by bank transfer. In this case, the deadline will only begin once the transfer has been received in our bank account, which explains the additional delay you have observed. We hope to be able to clarify the situation and will be happy to provide you with further information.
C
Rating: 5 out of 5
I'm so glad you're here
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S
Rating: 5 out of 5
I've been buying figurines from this site for a few years now without any problems. Contactable for questions, responsive. Fast and careful shipping. Would recommend.
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G
Rating: 5 out of 5
Top of the top The quality is there and everything is perfect and fast Thank you ️
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C
Rating: 5 out of 5
Fast and perfectly packaged
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