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F
Rating: 5 out of 5
Very fast shipping, perfect packaging, great prices. For me it is a great reference for my Disney collection ️
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Customer reviews of WonderCity
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 8 559 published reviews
Summary of reviews
WonderCity consistently delivers fast and reliable service, with many reviews highlighting ultra-fast or very fast shipping and delivery that arrives in well-packaged, protective packaging. Customers praise the precise, accurate delivery and smooth ordering experience, noting as well the careful packaging and the quick, professional handling of both orders and returns when needed. The store also earns strong positives for product quality and presentation, with comments about beautiful, well-finished items, well-described descriptions, and items arriving in perfect condition. Additionally, the customer service reputation shows itself in responsive support and efficient refunds, reinforcing trust and recurring satisfaction with repeat purchases.
All reviews
E
Rating: 5 out of 5
Very fast and reliable delivery
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C
Rating: 5 out of 5
I've been ordering figurines for years. Not disappointed. Only it takes a long time to receive the pre-orders...I had made a pre-order and the scheduled date was postponed several times. It was supposed to be a birthday present. It's a shame.
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F
Rating: 5 out of 5
The parcel was delivered quickly and with great care. I was not disappointed with my purchase.
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S
Rating: 5 out of 5
Another parcel arrived in perfect condition, very well packed, on time, my loungefly bag is just sublime Thank you.
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N
Rating: 5 out of 5
Fast service, ordered several times and never disappointed ️
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G
Rating: 3 out of 5
The shipment was very fast. Nothing to say about it. Nevertheless, I bought an Iron Studios figurine that cost over 150 euros and was supposed to be brand new. In the end, it had been unwrapped and above all, it was full of dust and glitter (it got all over my other figurines...) and one of the figure's legs had glue dripping off it. I couldn't identify any breakage, but I'm guessing that the figure had been in their warehouse for a long time, in the heat, and that it hadn't done it any good. Anyway, normally the product was brand new!
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Response from WonderCity
Dear Customer, We are very sorry for the inconvenience. First of all, we'd like to reassure you that all the figurines for sale on our site are brand-new and authentic. It may happen that some figurines are opened and checked by our team, particularly in the case of certain Premium statues on which we know from experience that defects are unfortunately frequent (traces of glue, paint defects, chips, holes, etc.). In this way, we make sure before dispatch that the item meets our customers' legitimate quality requirements, and thus avoid any disappointment. When this is the case, to avoid any misunderstanding, we insert a verification coupon with the first name of the person who checked the statue. Our customer service department has just contacted you to find out more and to check whether this statue has indeed been checked by our team, or whether there are factory defects. It's not normal for a figurine to arrive in this condition. Naturally, you can return the item free of charge and receive a full refund if you wish, in line with our satisfaction guarantee. We invite you to continue your dialogue with our customer service department. We will do everything in our power to ensure your satisfaction.
M
Rating: 4 out of 5
Disappointed by a 1st shipment insufficiently protected which is unusual with Cadeaucity. Item arrived damaged and returned for exchange on June 26. New item received on July 10 in perfect condition.
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C
Rating: 5 out of 5
Like all my past orders I am really satisfied, very fast shipping and perfectly packaged order, I recommend 100%.
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C
Rating: 5 out of 5
The figurine is magnificent Well-packaged parcel received fairly quickly
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B
Rating: 5 out of 5
Splendid figurine and very fast delivery ( in 48 hours )
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B
Rating: 5 out of 5
Cadeaucity is excellent for its new products and for meeting deadlines.
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I
Rating: 5 out of 5
Everything went really well and the delivery was very fast.
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S
Rating: 5 out of 5
Fast delivery, top-notch returns service, very good communication... I have nothing to say, I'm very satisfied with my order!
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A
Rating: 5 out of 5
Great products , flawless finish Very fast shipping I highly recommend !!!
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W
Rating: 5 out of 5
Fast delivery, beautiful product, very satisfied
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J
Rating: 5 out of 5
Delivery on time And very well protected
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P
Rating: 5 out of 5
Fast, professional service
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A
Rating: 5 out of 5
All perfect
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L
Rating: 5 out of 5
Orders are honored within 48 hours if stock is available. No breakages, and if there are, exchanges are made quickly and without discussion. In the case of pre-orders, deposit checks are cashed when the order is shipped. All in all: professional, fast, honest. Everything you'd expect from an online purchase. I recommend!!!
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S
Rating: 5 out of 5
Fast shipping, good quality, everything as described. Any time again.
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M
Rating: 5 out of 5
Fast delivery and very well packaged.
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J
Rating: 5 out of 5
Fast shipping
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P
Rating: 5 out of 5
My order was processed quickly, everything is perfect, I recommend it.
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K
Rating: 5 out of 5
Very fast shipping all perfect I will buy much more there....
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A
Rating: 5 out of 5
Excellent !!! Super recommended site
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C
Rating: 5 out of 5
Perfect as all orders received
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J
Rating: 5 out of 5
Very good customer service and communication for my request. Top shipping and product!
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S
Rating: 5 out of 5
I would like to highlight the speed of delivery, the good packaging and the quality of the product that arrived in very good condition.
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G
Rating: 5 out of 5
Positive experience, level products .fast shipping time.
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S
Rating: 5 out of 5
Package received on time Package very well packed
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C
Rating: 5 out of 5
Always satisfied with my purchases, fast and careful delivery Very quick response if I have any questions Super
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A
Rating: 5 out of 5
Hello, the parcel arrived quickly and in good condition. The figurines were well protected and in great condition.
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R
Rating: 5 out of 5
Very good service
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E
Rating: 5 out of 5
Everything is great, thank you very much
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I
Rating: 5 out of 5
Everything is wonderful: the goods, the delivery - we are satisfied
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C
Rating: 5 out of 5
Good offers, fast delivery.
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P
Rating: 5 out of 5
Fast, well packaged Great selection and competitive prices
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F
Rating: 1 out of 5
Everything went wrong If I indicate the safe place behind the mailbox at Gls they should put it there and not take a week because I am not home
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Response from WonderCity
Dear Fleur, The courier made 3 delivery attempts to your address on June 25, 26 and 27 and noted that you were absent each time. Our customer service team has just contacted you by email to assist you. Don't worry, we are by your side until you receive your package.
L
Rating: 5 out of 5
I love cadeau city
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