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L
Rating: 4 out of 5
It's a shame that several products are out of stock, or available in low quantities, I couldn't order everything I wanted.
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Customer reviews of www.essence-box.fr
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 690 published reviews
Summary of reviews
Essence-Box has established a strong reputation for its exceptional product quality, with numerous reviews highlighting that items received consistently match their descriptions and are well-packaged for delivery. Customers frequently mention the fast and reliable shipping, expressing delight at how quickly orders arrive, often ahead of expectations. The personal touch in customer service is appreciated, with many noting thoughtful little thank-you notes included in their packages, which enhance the overall shopping experience.
Reviews 1 and 4 stars
Reset filtersN
Rating: 1 out of 5
Anonymous Order of Galler chocolates but one downside, they had a disappointed expired taste... I do not recommend....
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N
Rating: 4 out of 5
Good evening Cindy and Benoît, I had placed a first order a few years ago and I remember your very kind little thank you note! This time, I read some very nice lines from Benoît. Thank you both for this attention that is not at all common towards customers! I really appreciate it and I prefer to buy in France from small businesses that I support a little. I sincerely greet you from Carcassonne! Nathalie Delaunay
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Response from www.essence-box.fr
Oh wow, thank you for this lovely message that warms the heart Nathalie! It's the kind of feedback that motivates more than ever! See you soon
S
Rating: 4 out of 5
Simple and ergonomic. Good then.
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Response from www.essence-box.fr
Thank you very much Stéphanie, see you soon
B
Rating: 4 out of 5
I received my order quickly
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Response from www.essence-box.fr
Thank you for your feedback Béatrice, see you soon
C
Rating: 4 out of 5
Product apparently does its job, relieved but not completely the pain, but alleviates
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Response from www.essence-box.fr
Thank you for your feedback Christine. Glad that our Gaultheria Procumbens essential oil suits you. See you soon
C
Rating: 4 out of 5
thank you for the nice note in the package. I haven't tried the products yet, I'm finishing the ones I've started before. small downside, the pouch of 12 heirloom tomatoes has a DDM date of the end of 2025, but the tomatoes won't be planted until spring, I hope it will be okay, I would have liked a longer date ...
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Response from www.essence-box.fr
Thank you very much for your feedback Catherine, I just sent you an email in parallel to be able to do what is necessary. See you soon
M
Rating: 4 out of 5
The article is good but the carrier much less so
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Response from www.essence-box.fr
Thank you for your message Marie Pierre, we are happy to have been able to solve your delivery problem. Again, our apologies for the delay. See you soon
P
Rating: 1 out of 5
Very unhappy with the purchase of the "JOMO" bottles. The container is not the one shown in the product description photo. I bought these bottles to use them in a specific way afterwards.
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Response from www.essence-box.fr
We apologize for this confusion caused by the change in packaging of JOMO bottles and the product label that was not up to date. We are reaching out to you to discuss this.
L
Rating: 1 out of 5
Pins that don't hold, a shame for Pink October
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M
Rating: 4 out of 5
Always delighted and satisfied with my purchase on essence box. Good value for money and quality product. And especially fast delivery. Thank you
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Response from www.essence-box.fr
Thank you very much Marie Ange for your feedback and a big thank you for your loyalty
D
Rating: 4 out of 5
very good, just the package a bit crushed but without impact on the merchandise
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Response from www.essence-box.fr
We are sorry that the box arrived crushed Daniel, but it's good if everything was intact.
M
Rating: 4 out of 5
quality products, I will become a regular customer.
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Response from www.essence-box.fr
A big thank you Marjān 💚
M
Rating: 4 out of 5
Perfect shave
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Response from www.essence-box.fr
Thank you Marie Claire 💚
C
Rating: 4 out of 5
Not yet used, but I appreciate the fast delivery and the thank you note.
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Response from www.essence-box.fr
Thank you for your feedback Corinne ☺️. We hope you like the product 💚
M
Rating: 4 out of 5
Delivery is as ordered.
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Response from www.essence-box.fr
Merci Michel 💚
C
Rating: 4 out of 5
Order received on time Nothing missing, I just think I ordered 6 Jomo Mint lemon but only 5, 1 replaced by another flavor
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Response from www.essence-box.fr
Thank you for your feedback. Cédric, we just checked and I reassure you you had ordered 5 😊 We hope you enjoy 😋💚 see you soon
L
Rating: 4 out of 5
The delivery was very correct, thank you.
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Response from www.essence-box.fr
Thank you Louise 💚
D
Rating: 4 out of 5
Package received promptly. Quality products at fair prices and a little attention to each package that really makes me happy. Nothing is ever perfect, but I can't find anything to complain about.
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Response from www.essence-box.fr
Oh thank you so much for your feedback Delphine 💚 See you soon
E
Rating: 4 out of 5
Very fast
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Response from www.essence-box.fr
Thank you Éric 💚 See you soon
C
Rating: 4 out of 5
Very good fast plus delicious gifts grilled fine
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Response from www.essence-box.fr
Thanks for the feedback Christophe, we hope you enjoyed it! 😋💚
A
Rating: 4 out of 5
Fast shipping, I recommend
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Response from www.essence-box.fr
Thank you for your feedback Aurore 💚
J
Rating: 4 out of 5
Very happy with my order
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Response from www.essence-box.fr
Thank you for your message Jessica 😊 See you soon 💚
M
Rating: 4 out of 5
Top, thank you🙏🍀💋
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Response from www.essence-box.fr
Thank you very much Margot, see you soon 💚
T
Rating: 1 out of 5
Leaky bicarbonate bags
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A
Rating: 4 out of 5
Super fast shipping Very good product Attractive price
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Response from www.essence-box.fr
Thank you very much Kristelle ☺️. See you soon 💚
V
Rating: 4 out of 5
compliant and competitively priced compared with other sites
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Response from www.essence-box.fr
Thank you very much Vanessa 💚 See you soon
C
Rating: 4 out of 5
Advent calendar chocolates completely overturned.
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Response from www.essence-box.fr
We are sorry for the delivery problem. We have left you a message, please do not hesitate to get back to us. See you soon 💚
E
Rating: 4 out of 5
A little disappointed 1 of the calendars arrived damaged but happy overall
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G
Rating: 1 out of 5
expensive products in relation to quantity
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P
Rating: 4 out of 5
Perfect
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Response from www.essence-box.fr
Thanks Pascal, see you soon 💚
J
Rating: 4 out of 5
Fine
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Response from www.essence-box.fr
Thank you Joseph, see you soon 💚
C
Rating: 1 out of 5
To date I have not received any deliveries. Please ensure that I receive my order as soon as possible.
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Response from www.essence-box.fr
Sorry for the delay in delivery and thank you for giving us a second chance. Please do not hesitate to contact us if it happens again. Thank you and see you soon 💚
M
Rating: 4 out of 5
Order conforms to my order but package has holes.
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Response from www.essence-box.fr
Oh no, I hope your refillable toothbrush heads weren't damaged. Please do not hesitate to contact us when there is a problem on the delivery. Thank you very much for your feedback and see you soon 💚
S
Rating: 4 out of 5
I have not yet had the opportunity to test all the products... Those tested are of good quality and therefore I recommend them. On the other hand I think that you should send this link at least 15 days later so that the person has had time to test the products. What I can also tell you is that CINDY is a person who listens to the customers. Thanks to her!
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Response from www.essence-box.fr
Well, thank you very much for this very complete and constructive feedback Sylvie! 😍 See you very soon 💚
C
Rating: 4 out of 5
Very good products, concerned about small hassles via the shipment of my package, do not ask for delivery via Chronopost, but the people who deal with gasoline and good are very pleasant and listening
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Response from www.essence-box.fr
Thank you for your lovely feedback and these lovely compliments Christel 💚. Sorry about your mishap with Chronopost, as with all carriers there are sometimes some incidents, luckily your chocolates arrived on time! 😋
C
Rating: 4 out of 5
Very good product, I noticed that the solid shampoo does not itch the scalp like traditional shampoos. Even with a normal shampoo the next day my head itches, and with the solid shampoo nothing. When I work, I have to wash my hair every day, I'm manual, so with the sweat inevitably. Finally, I highly recommend the products without chemicals and everything that goes with it, and the turtles will eat more plastics.
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Response from www.essence-box.fr
What a great feedback Christophe, we are very happy that the solid shampoo suits you so much! Having scalp problems, I myself quickly adopted the solid shampoo for sensitive hair. See you soon 💚
R
Rating: 4 out of 5
The order was as expected, although the packaging was damaged... Fortunately, the object was not to be offered as a gift. The orange essential oil offered as a gift and the discount on the next purchase mitigated a little this disappointment.
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Response from www.essence-box.fr
Thank you for your feedback Rene 🙏 and once again our apologies for this oddity 💚