Customer reviews of zefal.com

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 393 published reviews
5 346 88% 4 25 6% 3 6 2% 2 6 2% 1 10 3%

Summary of reviews

Customers consistently praise Zéfal for fast, reliable delivery and clear, accurate product descriptions. They highlight quick shipping, on-time arrivals, careful packaging, and efficient order processing that leads to a smooth, predictable buying experience. The product quality is repeatedly affirmed through mentions of sturdy, easy-to-install items, well-designed accessories for cyclists, and effective tools and bottles. Customer service and site experience stand out with positive notes on helpful support, a wide selection of sizes and parts, and a strong focus on meeting expectations with dependable performance.

Reviews 3 and 5 stars

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G
Gérard C.
Rating: 5 out of 5
following a purchase from 27/03/2025
Quality material. Order compliant. Fast shipping. I recommend
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D
Daniel V.
Rating: 5 out of 5
following a purchase from 04/05/2025
The delivered products perfectly match the description on the site.
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V
Vincent P.
Rating: 5 out of 5
following a purchase from 24/07/2025
compliant with the description, suitable for my occasional use.
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S
Stéphane C.
Rating: 5 out of 5
following a purchase from 30/07/2025
Fast shipping, careful packaging, complete order, very good product. Thank you!
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R
Renaud T.
Rating: 5 out of 5
following a purchase from 18/06/2025
compliant with the order.
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Philippe T.
Rating: 5 out of 5
following a purchase from 05/09/2025
Very good customer service
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Julio G.
Rating: 5 out of 5
following a purchase from 11/04/2025
I loved the purchase, receiving the products I ordered and very well packed, thank you, I will buy again later
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G
Gilles D.
Rating: 5 out of 5
following a purchase from 30/08/2025
Received on time and in line with my expectations.
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C
Céline C.
Rating: 5 out of 5
following a purchase from 11/09/2025
Order compliant, satisfied, however the packaging is still huge compared to the item. Maybe there could be a way to reduce it?
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H
Hugues D.
Rating: 5 out of 5
following a purchase from 05/09/2025
Good
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R
Roland C.
Rating: 5 out of 5
following a purchase from 16/09/2025
Nothing to report
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J
Jean K.
Rating: 5 out of 5
following a purchase from 01/07/2025
I know the brand and these products, I was satisfied with the speed of your shipments
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H
Hervé L.
Rating: 5 out of 5
following a purchase from 21/07/2025
Fast and compliant delivery.
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C
Céline L.
Rating: 5 out of 5
following a purchase from 09/05/2025
great
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M
Michel F.
Rating: 5 out of 5
following a purchase from 03/09/2025
Very good
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Andy B.
Rating: 5 out of 5
following a purchase from 15/08/2025
Top notch!
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G
Guilhem E.
Rating: 5 out of 5
following a purchase from 18/06/2025
very good
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Thierry V.
Rating: 5 out of 5
following a purchase from 10/09/2025
perfect..
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J
Jens E.
Rating: 5 out of 5
following a purchase from 31/05/2025
Very good spare part
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Stéphane G.
Rating: 5 out of 5
following a purchase from 08/09/2025
Compliant, Fast
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M
Maryse M.
Rating: 5 out of 5
following a purchase from 05/08/2025
Fast delivery, good material
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Pascal M.
Rating: 5 out of 5
following a purchase from 17/08/2025
perfect
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F
Franck L.
Rating: 5 out of 5
following a purchase from 31/03/2025
Very good product.
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A
Anne F.
Rating: 3 out of 5
following a purchase from 18/05/2025
Hard to conceive that delivery does not happen abroad, or at least in Europe
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Alfred O.
Rating: 5 out of 5
following a purchase from 24/05/2025
Product meets my needs, fast delivery, great.
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Jean-Paul B.
Rating: 5 out of 5
following a purchase from 01/07/2025
Excellent product!
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Sébastien P.
Rating: 5 out of 5
following a purchase from 10/07/2025
Package received well
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Julien J.
Rating: 5 out of 5
following a purchase from 05/09/2025
High quality products. Never disappointed
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R
Rémy I.
Rating: 5 out of 5
following a purchase from 15/09/2025
Excellent order tracking, very fast delivery and product as described on the site
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G
Guillaume S.
Rating: 5 out of 5
following a purchase from 16/06/2025
Very good
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Nicolas R.
Rating: 5 out of 5
following a purchase from 07/09/2025
Good quality products.
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Jean G.
Rating: 5 out of 5
following a purchase from 15/08/2025
Good service
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N
Nassim G.
Rating: 5 out of 5
following a purchase from 20/05/2025
Very good item
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Jean Marc M.
Rating: 5 out of 5
following a purchase from 31/03/2025
Perfect
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F
Fabrice B.
Rating: 5 out of 5
following a purchase from 03/09/2025
Very good (1st order)
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Julien M.
Rating: 5 out of 5
following a purchase from 10/08/2025
Nothing to report
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Yannick D.
Rating: 5 out of 5
following a purchase from 25/04/2025
One word: competence! Good quality items and attentive listening
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Stephane G.
Rating: 5 out of 5
following a purchase from 10/05/2025
Perfect, top bags
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Samuel M.
Rating: 5 out of 5
following a purchase from 14/09/2025
Very happy with my purchase
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C
Cédric M.
Rating: 5 out of 5
following a purchase from 01/05/2025
Light and sturdy product
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