Customer reviews of zefal.com

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 393 published reviews
5 346 88% 4 25 6% 3 6 2% 2 6 2% 1 10 3%

Summary of reviews

Customers consistently praise Zéfal for fast, reliable delivery and clear, accurate product descriptions. They highlight quick shipping, on-time arrivals, careful packaging, and efficient order processing that leads to a smooth, predictable buying experience. The product quality is repeatedly affirmed through mentions of sturdy, easy-to-install items, well-designed accessories for cyclists, and effective tools and bottles. Customer service and site experience stand out with positive notes on helpful support, a wide selection of sizes and parts, and a strong focus on meeting expectations with dependable performance.

Reviews 3 and 5 stars

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F
Françoise B.
Rating: 5 out of 5
following a purchase from 29/08/2025
Perfect
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Sophie B.
Rating: 5 out of 5
following a purchase from 29/06/2025
Very good
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Philippe D.
Rating: 5 out of 5
following a purchase from 29/07/2025
Top, fast delivery and no packaging issues, thank you very much
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Francine L.
Rating: 5 out of 5
following a purchase from 11/08/2025
Serious company and quality products
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Michel P.
Rating: 5 out of 5
following a purchase from 20/08/2025
I am satisfied with my choice and the speed of delivery.
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Meriam K.
Rating: 5 out of 5
following a purchase from 21/04/2025
Very good, I recommend
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Vincent G.
Rating: 5 out of 5
following a purchase from 27/08/2025
Very good, as ordered.
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Nikolaos S.
Rating: 5 out of 5
following a purchase from 21/08/2025
Excellent product. Excellent service.
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Thibaud R.
Rating: 5 out of 5
following a purchase from 18/08/2025
Very satisfied with my purchase, it perfectly meets my expectations. I have not yet been able to assess the waterproofness of the products.
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Xavier B.
Rating: 5 out of 5
following a purchase from 03/09/2025
Great product
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François T.
Rating: 5 out of 5
following a purchase from 29/08/2025
Perfect
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Michel J.
Rating: 5 out of 5
following a purchase from 25/08/2025
Great to be able to order spare parts for repairs.
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Jean Marc G.
Rating: 5 out of 5
following a purchase from 21/07/2025
Perfect
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Michel B.
Rating: 5 out of 5
following a purchase from 03/09/2025
Fast, efficient and compliant
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Nicolas L.
Rating: 5 out of 5
following a purchase from 03/06/2025
Nothing to report perfect
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Nathalie D.
Rating: 5 out of 5
following a purchase from 27/08/2025
Order delivered on time and equipment as expected
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Christophe B.
Rating: 5 out of 5
following a purchase from 06/05/2025
Product and service very satisfactory
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Nathalie F.
Rating: 5 out of 5
following a purchase from 02/08/2025
Very good
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Mickaël C.
Rating: 5 out of 5
following a purchase from 24/05/2025
Excellent brand I highly recommend
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Sylvain B.
Rating: 5 out of 5
following a purchase from 22/07/2025
Great
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Alain L.
Rating: 5 out of 5
following a purchase from 11/09/2025
Perfect. Best regards
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Emmanuel C.
Rating: 5 out of 5
following a purchase from 07/05/2025
Fast shipping, lightweight bottle holder that really holds the bottles well, used for gravel riding with friends, even doing skids.
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Nikola B.
Rating: 5 out of 5
following a purchase from 04/08/2025
Parts for old models. Very fast shipping!
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Bruno D.
Rating: 5 out of 5
following a purchase from 29/08/2025
Very good customer service, nothing to say
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Clément M.
Rating: 5 out of 5
following a purchase from 10/07/2025
Nice equipment made in France!
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Michel V.
Rating: 5 out of 5
following a purchase from 21/04/2025
good product delivered on time
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Philippe T.
Rating: 5 out of 5
following a purchase from 24/06/2025
Items matching my expectations as always.
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Maxime P.
Rating: 5 out of 5
following a purchase from 04/05/2025
Product received as expected
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Jonathan B.
Rating: 5 out of 5
following a purchase from 06/06/2025
Good products that match the description and are practical!
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Marc C.
Rating: 5 out of 5
following a purchase from 25/05/2025
Top
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Alain F.
Rating: 5 out of 5
following a purchase from 11/09/2025
Very good.
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Response from zefal.com
Dear Alain,

We sincerely thank you for your positive feedback regarding your experience with Zefal. Your satisfaction is our priority, and we are pleased that your experience met your expectations. Please do not hesitate to reach out to us if you have any questions or suggestions.
D
Denis M.
Rating: 5 out of 5
following a purchase from 11/09/2025
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Response from zefal.com
Hello Denis,

We sincerely thank you for your positive feedback and your rating of 5/5. We are delighted to hear that you are satisfied with your experience on our site. Please do not hesitate to reach out to us if you have any questions or need assistance.

Best regards,
The Zefal team
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