Customer reviews of zefal.com

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 393 published reviews
5 346 88% 4 25 6% 3 6 2% 2 6 2% 1 10 3%

Summary of reviews

Customers consistently praise Zéfal for fast, reliable delivery and clear, accurate product descriptions. They highlight quick shipping, on-time arrivals, careful packaging, and efficient order processing that leads to a smooth, predictable buying experience. The product quality is repeatedly affirmed through mentions of sturdy, easy-to-install items, well-designed accessories for cyclists, and effective tools and bottles. Customer service and site experience stand out with positive notes on helpful support, a wide selection of sizes and parts, and a strong focus on meeting expectations with dependable performance.

Reviews 4 and 5 stars

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R
Regis G.
Rating: 5 out of 5
following a purchase from 28/11/2025
Very good, very good follow-up
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Bernard V.
Rating: 5 out of 5
following a purchase from 01/12/2025
Excellent, fast service, I am delighted with my order!
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Christian B.
Rating: 5 out of 5
following a purchase from 29/11/2025
Very good
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Denis H.
Rating: 5 out of 5
following a purchase from 30/11/2025
Fast delivery and conforms to my order
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Jens E.
Rating: 5 out of 5
following a purchase from 24/11/2025
Very good and quick supply of spare parts order to Germany. It would be great if regular products could also be purchased and sent to Germany.
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Loïc G.
Rating: 4 out of 5
following a purchase from 24/11/2025
Excellent quality.
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Xavier V.
Rating: 5 out of 5
following a purchase from 17/11/2025
Quick order and meets my expectations
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Philippe C.
Rating: 5 out of 5
following a purchase from 16/11/2025
Easy order via the site, fast delivery, top product.
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Eric F.
Rating: 5 out of 5
following a purchase from 11/11/2025
Clear process, easy order, fast delivery.
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Sebastien V.
Rating: 5 out of 5
following a purchase from 12/11/2025
Thanks to customer service!
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Olivier R.
Rating: 5 out of 5
following a purchase from 07/11/2025
Conforms to my order
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Franck D.
Rating: 5 out of 5
following a purchase from 07/11/2025
Fast service
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Philippe D.
Rating: 5 out of 5
following a purchase from 11/11/2025
Very well developed product
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Dominik M.
Rating: 5 out of 5
following a purchase from 08/11/2025
Conforms to the products described on the site. I recommend Dominik
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Richard R.
Rating: 5 out of 5
following a purchase from 03/11/2025
Quality material for cyclists, fast shipping service, and an educational site are the three keys to shared success
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Christophe L.
Rating: 5 out of 5
following a purchase from 03/11/2025
Order placed quickly, delivered quickly, product conforms to my expectations, I recommend without reservation!
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Dammann H.
Rating: 5 out of 5
following a purchase from 02/11/2025
OK perfect
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Gabriella P.
Rating: 5 out of 5
following a purchase from 24/06/2025
Fast shipping and quality products
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Michel D.
Rating: 5 out of 5
following a purchase from 20/10/2025
Fast shipping and receipt. Products conform to the order
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Nicolas F.
Rating: 5 out of 5
following a purchase from 27/10/2025
Good products, fast shipping!
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Aime B.
Rating: 5 out of 5
following a purchase from 25/10/2025
Product conforms and is of quality! Well above what is found in stores!
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Benjamin C.
Rating: 5 out of 5
following a purchase from 27/10/2025
Fast delivery and impeccable product.
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Claire H.
Rating: 4 out of 5
following a purchase from 24/10/2025
Perfect but paying 8 euros for shipping 4 bottle nipples sent in a letter is still excessive.
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Andre B.
Rating: 5 out of 5
following a purchase from 18/10/2025
Hello, I used the old C4 bag for 1 year, but unfortunately the zipper broke and the slider came off. I ordered the new C4 without hesitation where the zipper has been shifted compared to the first one. I wrote to ZEFAL customer service, no news, I would have appreciated a commercial gesture. Best regards
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Cyril S.
Rating: 5 out of 5
following a purchase from 20/10/2025
great
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Patrick C.
Rating: 5 out of 5
following a purchase from 18/10/2025
Very satisfied with my order
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Grégory L.
Rating: 5 out of 5
following a purchase from 20/10/2025
Great promotion, fast and careful shipping, it's perfect.
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Jacques L.
Rating: 5 out of 5
following a purchase from 12/10/2025
Very good
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Patrick B.
Rating: 5 out of 5
following a purchase from 11/10/2025
No issues
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Philippe C.
Rating: 5 out of 5
following a purchase from 10/10/2025
Fast
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Claude N.
Rating: 4 out of 5
following a purchase from 07/10/2025
Satisfactory shopping experience. Fast delivery.
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Christophe M.
Rating: 5 out of 5
following a purchase from 27/09/2025
Matches the description
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Hervé V.
Rating: 5 out of 5
following a purchase from 05/10/2025
super product
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Frédéric Roussy R.
Rating: 5 out of 5
following a purchase from 03/10/2025
Good products and good compatibility. We'll see with time
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Jean Michel C.
Rating: 4 out of 5
following a purchase from 02/10/2025
Perfect
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Nathalie M.
Rating: 5 out of 5
following a purchase from 28/09/2025
Ultra fast delivery and good product
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Olivier L.
Rating: 5 out of 5
following a purchase from 28/09/2025
Excellent fast and reliable service. Good products made in France
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Carl R.
Rating: 5 out of 5
following a purchase from 28/09/2025
Very simple procedures, very professional process.
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Frédéric E.
Rating: 5 out of 5
following a purchase from 28/09/2025
the product is compliant with the order
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Louis G.
Rating: 5 out of 5
following a purchase from 28/09/2025
Very good products, meets my expectations.
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