Customer reviews of zefal.com

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 393 published reviews
5 346 88% 4 25 6% 3 6 2% 2 6 2% 1 10 3%

Summary of reviews

Customers consistently praise Zéfal for fast, reliable delivery and clear, accurate product descriptions. They highlight quick shipping, on-time arrivals, careful packaging, and efficient order processing that leads to a smooth, predictable buying experience. The product quality is repeatedly affirmed through mentions of sturdy, easy-to-install items, well-designed accessories for cyclists, and effective tools and bottles. Customer service and site experience stand out with positive notes on helpful support, a wide selection of sizes and parts, and a strong focus on meeting expectations with dependable performance.

Reviews 4 and 5 stars

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P
Pierre C.
Rating: 5 out of 5
following a purchase from 26/09/2025
Very satisfied with my order with the promotional prices.
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F
Frederic W.
Rating: 5 out of 5
following a purchase from 04/08/2025
Delivery was compliant and fast. The delivered material works perfectly
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Raphaël Laurent H.
Rating: 5 out of 5
following a purchase from 08/05/2025
Impeccable
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Ulric D.
Rating: 5 out of 5
following a purchase from 05/07/2025
Top
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G
Gregory B.
Rating: 5 out of 5
following a purchase from 23/09/2025
Products as described
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Q
Quentin R.
Rating: 5 out of 5
following a purchase from 20/09/2025
Great simple and effective products and fast logistics service. I recommend
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Trembleau P.
Rating: 5 out of 5
following a purchase from 22/09/2025
In line with our expectations
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L
Louis M.
Rating: 5 out of 5
following a purchase from 03/04/2025
Very good site. No issues
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B
Benoit P.
Rating: 5 out of 5
following a purchase from 20/09/2025
Perfect, and in line with my expectations, I recommend
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M
Michael K.
Rating: 5 out of 5
following a purchase from 22/09/2025
Good product and service, the communication in particular was excellent A big up to Marion for her attention to detail and timely emails.
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Emmanuel G.
Rating: 5 out of 5
following a purchase from 20/09/2025
material meets my expectations.
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E
Eric D.
Rating: 5 out of 5
following a purchase from 20/09/2025
Fast service
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J
Johann S.
Rating: 5 out of 5
following a purchase from 21/09/2025
Top bag, I put the essentials in it
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C
Christophe B.
Rating: 5 out of 5
following a purchase from 19/09/2025
Nothing to report
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J
Jean Francois M.
Rating: 5 out of 5
following a purchase from 23/08/2025
very good
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M
Michel S.
Rating: 5 out of 5
following a purchase from 19/09/2025
Odorless bottle which is very pleasant!!
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E
Eric M.
Rating: 5 out of 5
following a purchase from 21/04/2025
Very satisfied with all Zefal products, and moreover, many of them are Made In France
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C
Christophe T.
Rating: 5 out of 5
following a purchase from 23/08/2025
Fast and efficient delivery. Satisfied to find replacement parts.
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G
Gérard C.
Rating: 5 out of 5
following a purchase from 27/03/2025
Quality material. Order compliant. Fast shipping. I recommend
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D
Daniel V.
Rating: 5 out of 5
following a purchase from 04/05/2025
The delivered products perfectly match the description on the site.
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V
Vincent P.
Rating: 5 out of 5
following a purchase from 24/07/2025
compliant with the description, suitable for my occasional use.
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Stéphane C.
Rating: 5 out of 5
following a purchase from 30/07/2025
Fast shipping, careful packaging, complete order, very good product. Thank you!
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R
Renaud T.
Rating: 5 out of 5
following a purchase from 18/06/2025
compliant with the order.
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Philippe T.
Rating: 5 out of 5
following a purchase from 05/09/2025
Very good customer service
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J
Julio G.
Rating: 5 out of 5
following a purchase from 11/04/2025
I loved the purchase, receiving the products I ordered and very well packed, thank you, I will buy again later
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G
Gilles D.
Rating: 5 out of 5
following a purchase from 30/08/2025
Received on time and in line with my expectations.
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C
Céline C.
Rating: 5 out of 5
following a purchase from 11/09/2025
Order compliant, satisfied, however the packaging is still huge compared to the item. Maybe there could be a way to reduce it?
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H
Hugues D.
Rating: 5 out of 5
following a purchase from 05/09/2025
Good
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R
Roland C.
Rating: 5 out of 5
following a purchase from 16/09/2025
Nothing to report
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J
Jean K.
Rating: 5 out of 5
following a purchase from 01/07/2025
I know the brand and these products, I was satisfied with the speed of your shipments
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H
Hervé L.
Rating: 5 out of 5
following a purchase from 21/07/2025
Fast and compliant delivery.
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C
Céline L.
Rating: 5 out of 5
following a purchase from 09/05/2025
great
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M
Michel F.
Rating: 5 out of 5
following a purchase from 03/09/2025
Very good
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A
Andy B.
Rating: 5 out of 5
following a purchase from 15/08/2025
Top notch!
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G
Guilhem E.
Rating: 5 out of 5
following a purchase from 18/06/2025
very good
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Thierry V.
Rating: 5 out of 5
following a purchase from 10/09/2025
perfect..
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J
Jens E.
Rating: 5 out of 5
following a purchase from 31/05/2025
Very good spare part
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S
Stéphane G.
Rating: 5 out of 5
following a purchase from 08/09/2025
Compliant, Fast
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M
Maryse M.
Rating: 5 out of 5
following a purchase from 05/08/2025
Fast delivery, good material
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P
Pascal M.
Rating: 5 out of 5
following a purchase from 17/08/2025
perfect
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