Lack of recipes and techniques to cook pizza dough properly
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Response from ZiiPa
Hello Marc,
Thank you for your feedback on our ZiiPa site. We take note of your suggestion regarding the addition of recipes and techniques for baking pizza doughs, and we will strive to enrich our content to better meet the expectations of our users. We value your opinion.
We'd like to thank you!
The ZiiPa team.
C
Cyrille D.
Rating: 5 out of 5
following a purchase from 26/02/2025
Good, but difficulty maintaining oven heat
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Response from ZiiPa
Hello Cyrille,
We sincerely thank you for your review and your 5/5 rating. We are delighted to hear that you are enjoying ZiiPa. Regarding the difficulty in maintaining the oven's heat, we encourage you to leave the front door tightly closed when heating up. Please don't hesitate to contact us if you need any further advice.
Enjoy your Pizza!
The ZiiPa team.
P
Paul R.
Rating: 5 out of 5
following a purchase from 26/02/2025
Super. Nothing else to say! 🤩
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Response from ZiiPa
Hello Paul,
Thank you very much for your glowing review and perfect 5/5 rating! We're delighted to hear that you had such a positive experience on our ZiiPa site. Please don't hesitate to come back to us if you have any questions or suggestions.
Best regards,
The ZiiPa team
E
edouard R.
Rating: 5 out of 5
following a purchase from 26/02/2025
Super, but a little complicated to manage the embers at the same time as the pizzas.it takes two.
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Response from ZiiPa
Hello Edouard,
Thank you very much for your positive review! We are delighted to hear that you enjoyed your experience with ZiiPa. We take note of your comment regarding the management of coals and pizzas. Indeed, a good accompaniment can make cooking easier. Please come back to us if you have any other suggestions or questions.
The ZiiPa team
J
Joseph G.
Rating: 3 out of 5
following a purchase from 26/02/2025
My zippa gas oven is very good, lacks a little power in the flame, the stone has trouble getting up to temperature. But apart from top baking, top oven, pizza night every Friday night for less.
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Response from ZiiPa
Dear Joseph, thank you for your feedback on the ZiiPa oven. We're delighted to hear that you're happy with the baking and enjoying your pizza evenings. We have taken note of your comments about the power of the flame and the temperature rise of the stone, and will work to improve these aspects.
M
Myriam V.
Rating: 5 out of 5
following a purchase from 26/02/2025
very good oven, and we enjoy it with family and friends.
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Response from ZiiPa
Dear Myriam,
We would like to thank you warmly for your glowing review! We're delighted to hear that you're delighted with our ZiiPa oven, and that you're sharing pleasant moments with family and friends thanks to it. Your satisfaction is our priority, and your feedback motivates us to continue offering quality products. We look forward to seeing you soon on our website!
The ZiiPa team
C
Cindy T.
Rating: 5 out of 5
following a purchase from 26/02/2025
Good quality product, fast delivery
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Response from ZiiPa
Hello Cindy,
We'd like to thank you sincerely for your glowing review! We're delighted to hear that you're satisfied with the quality of our products and the speed of our delivery service. Your satisfaction is our priority, and your positive feedback encourages us to continue offering the best. We look forward to seeing you on ZiiPa!
The ZiiPa team
R
Romin B.
Rating: 5 out of 5
following a purchase from 26/02/2025
Very good.
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Response from ZiiPa
Hello Romin,
Thank you very much for your positive review! We are delighted that you had a good experience with ZiiPa. Your satisfaction is our top priority.
We hope to see you soon!
C
Celien F.
Rating: 5 out of 5
following a purchase from 26/02/2025
Great product
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Response from ZiiPa
Hello Celien,
Thank you very much for your very positive feedback on our product. Your satisfaction is our priority, and we are delighted that ZiiPa has met your expectations. Please don't hesitate to contact us if you need anything else.
S
Serge R.
Rating: 5 out of 5
following a purchase from 26/02/2025
very fast delivery with a bonus gift i recommend
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Response from ZiiPa
Hello Serge, thank you very much for your glowing review of ZiiPa. We are delighted to hear that you appreciated the speed of our delivery as well as the small gift. Your recommendation means a lot to us and motivates us to continue offering the best possible service.
F
Francis M.
Rating: 5 out of 5
following a purchase from 26/02/2025
Top-notch management.
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Response from ZiiPa
We sincerely thank you for your complimentary review, Francis. Your satisfaction is our top priority, and we're delighted that you're enjoying the management of our ZiiPa site. Please let us know if you have any suggestions on how we can continue to improve your experience.
M
Marilyne R.
Rating: 5 out of 5
following a purchase from 26/02/2025
Very good product
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Response from ZiiPa
Hello Marilyne,
Thank you so much for your positive review! We're delighted that you liked our product. Your satisfaction is our priority, and your feedback encourages us to continue improving our services.
Best regards,
The ZiiPa team
M
Marie-Agnes R.
Rating: 5 out of 5
following a purchase from 26/02/2025
Superb plates, each carefully wrapped in bubble wrap and individually cardboarded. Easy ordering and fast, accurate delivery. Well done
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Response from ZiiPa
Dear Marie-Agnès,
We would like to thank you sincerely for your glowing review and your perfect score of 5/5. We are delighted to hear that you appreciated the quality of our plates and the care we take with the packaging. Your satisfaction is our priority and we strive to make every order easy and enjoyable. We look forward to seeing you soon on ZiiPa!
Best regards,
The ZiiPa team
D
Daphne F.
Rating: 5 out of 5
following a purchase from 26/02/2025
Nickel
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Response from ZiiPa
Dear Daphne, thank you very much for your complimentary review of our ZiiPa site. We are delighted to hear that our service meets your expectations and we strive to maintain this quality. We look forward to seeing you soon on our platform!
C
claire M.
Rating: 5 out of 5
following a purchase from 26/02/2025
Absolutely not disappointed with our purchase! A little difficulty in getting the oven to heat up, but that was solved with a little patience... top!
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Response from ZiiPa
Hello Claire,
We'd like to thank you sincerely for your glowing review, and we're delighted to hear that you're happy with your purchase from ZiiPa. Indeed, the increase in heat can sometimes take some getting used to, and we're delighted that this has been resolved for you. Don't hesitate to come back to us if you have any further questions or needs.
J
Jeremy M.
Rating: 5 out of 5
following a purchase from 26/02/2025
Yo
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Response from ZiiPa
Hello Jeremy,
We sincerely thank you for your positive review! Your satisfaction is our priority, and we're delighted that you're enjoying our ZiiPa site. Please come back to us if you have any suggestions or questions.
A
Amandine M.
Rating: 5 out of 5
following a purchase from 26/02/2025
Perfect delivery of the order. The product meets our expectations. Outdoor wood-fired pizza oven, restaurant-style pizza
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Response from ZiiPa
Dear Amandine,
We sincerely thank you for your glowing review and the 5/5 rating. We are delighted to hear that your delivery experience was perfect and that our outdoor wood-fired pizza oven meets your expectations. Your satisfaction is our priority, and we hope that you will continue to enjoy delicious pizzas just as you do at the restaurant.
Best regards,
The ZiiPa team
G
Gilbert A.
Rating: 2 out of 5
following a purchase from 26/02/2025
I'm not satisfied, because no one has ever taken the time to respond to my requests. However, I am satisfied with the products I have purchased.
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Response from ZiiPa
Hello Gilbert,
Thank you for taking the time to share your opinion. We are delighted to hear that you are satisfied with our products. We apologize for the lack of responsiveness to your requests and will work to improve this. Your satisfaction is our priority.
Best regards,
The ZiiPa team
L
Laetitia C.
Rating: 5 out of 5
following a purchase from 26/02/2025
Perfect purchase, fast delivery, everything in perfect condition, now I just have to try it on, unfortunately I haven't had the chance yet.
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Response from ZiiPa
Dear Laetitia,
Thank you very much for your glowing review and your 5/5 rating! We are delighted to hear that you were satisfied with your purchase and delivery. We hope you enjoy your trial soon. Please do not hesitate to contact us again if you have any questions!
Best regards,
The ZiiPa team
S
sophie L.
Rating: 5 out of 5
following a purchase from 26/02/2025
Perfect
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Response from ZiiPa
Hello Sophie,
Thank you very much for your perfect review! We are delighted that you like our ZiiPa site. Your positive feedback encourages us to continue improving our services. Please come back to us if you have any suggestions or questions.
Best regards,
The ZiiPa team.
D
David I.
Rating: 2 out of 5
following a purchase from 26/02/2025
Does not rise above 350 degrees despite half an hour of heating
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Response from ZiiPa
Hello David,
Thank you for your feedback. We're sorry to hear that your experience with ZiiPa did not live up to your expectations. Our products are designed for optimum performance, and we take your feedback very seriously. Please do not hesitate to contact us directly to discuss the problem and find a solution. Your satisfaction is our priority.
Sincerely yours
The ZiiPa team
M
Marin R.
Rating: 5 out of 5
following a purchase from 26/02/2025
Oven as expected, very good quality
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Response from ZiiPa
Dear Marin,
Thank you very much for your kind feedback about our oven. We are delighted to hear that it meets your expectations and that you appreciate its quality. Your satisfaction is our priority, and your encouragement motivates us to continue offering the best to our customers. Please do not hesitate to come back to us with any questions or future requirements.
Sincerely yours
The ZiiPa team
J
Jean C.
Rating: 5 out of 5
following a purchase from 26/02/2025
Fast, careful delivery
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Response from ZiiPa
Hello Jean,
Thank you very much for your positive review and your 5/5 rating. We are delighted to hear that you appreciated the speed and care of your delivery. Your satisfaction is our priority, and we hope to see you soon on ZiiPa.
Best regards,
The ZiiPa team
C
Claudine D.
Rating: 5 out of 5
following a purchase from 15/02/2025
Conforming code arrived very quickly, just the box was badly taped.
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Response from ZiiPa
Hello Claudine,
We would like to thank you sincerely for your glowing review and your 5/5 rating. We are delighted to hear that your order arrived quickly and to your expectations. We also take note of your comment about the poorly taped cardboard box, and we'll be sure to improve our packaging to ensure an optimal experience. We look forward to serving you again at ZiiPa!
Best regards,
The ZiiPa team
M
Mercedes M.
Rating: 3 out of 5
following a purchase from 12/02/2025
Very nice product aesthetically, but the front door opening isn't wide enough to see into the oven properly. What's more, to really get a pizza cooked in 1 min, you have to raise the oven to 400degrees, but in fact you have to open the front door and feed the oven with pellets several times before the stone gets hot and the oven doesn't lose 200degrees all at once as soon as you open the front door. Especially if you want to make 2 pizzas at the same time... First pizza cooked in 4-5 min 2nd in 10 because the oven went down to 100 degrees and didn't come back up...
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Response from ZiiPa
Dear Mercedes,
Thank you for taking the time to share your opinion of our ZiiPa product. We're delighted that you liked the aesthetics, but we're sorry to hear that the door opening and temperature management didn't fully meet your expectations. Your feedback is invaluable and helps us to improve our products. If you have any questions or suggestions, please don't hesitate to contact us. We're here to help.
Best regards,
The ZiiPa team
B
Bernard M.
Rating: 5 out of 5
following a purchase from 06/02/2025
Perfect delivery, on time and well packed.
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Response from ZiiPa
Dear Bernard, we sincerely thank you for your glowing review and are delighted to hear that your delivery experience with ZiiPa lived up to your expectations. Your satisfaction is our top priority, and we always strive to provide quality service. Don't hesitate to come back to us for future purchases!
F
Florent R.
Rating: 5 out of 5
following a purchase from 01/02/2025
⭐⭐⭐⭐⭐
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Response from ZiiPa
Hello Florent,
Many thanks for your 5-star review of ZiiPa! We're delighted that you liked our site and had a positive experience. Your satisfaction is our priority. Don't hesitate to come back to us if you have any suggestions or questions!
Best regards,
The ZiiPa team
F
Florent R.
Rating: 5 out of 5
following a purchase from 01/02/2025
⭐⭐⭐⭐⭐
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Response from ZiiPa
Hello Florent,
Many thanks for your 5-star review of ZiiPa! We're delighted that you liked our site and had a positive experience. Your satisfaction is our priority. Don't hesitate to come back to us if you have any suggestions or questions!
Best regards,
The ZiiPa team
F
Florent R.
Rating: 5 out of 5
following a purchase from 01/02/2025
⭐⭐⭐⭐⭐
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Response from ZiiPa
Hello Florent,
Many thanks for your 5-star review of ZiiPa! We're delighted that you liked our site and had a positive experience. Your satisfaction is our priority. Don't hesitate to come back to us if you have any suggestions or questions!
Best regards,
The ZiiPa team
F
Florent R.
Rating: 5 out of 5
following a purchase from 01/02/2025
⭐⭐⭐⭐⭐
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Response from ZiiPa
Hello Florent,
Many thanks for your 5-star review of ZiiPa! We're delighted that you liked our site and had a positive experience. Your satisfaction is our priority. Don't hesitate to come back to us if you have any suggestions or questions!
Best regards,
The ZiiPa team
F
Florent R.
Rating: 5 out of 5
following a purchase from 01/02/2025
⭐⭐⭐⭐⭐
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Response from ZiiPa
Hello Florent,
Many thanks for your 5-star review of ZiiPa! We're delighted that you liked our site and had a positive experience. Your satisfaction is our priority. Don't hesitate to come back to us if you have any suggestions or questions!
Best regards,
The ZiiPa team
F
Florent R.
Rating: 5 out of 5
following a purchase from 01/02/2025
⭐⭐⭐⭐⭐
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Response from ZiiPa
Hello Florent,
Many thanks for your 5-star review of ZiiPa! We're delighted that you liked our site and had a positive experience. Your satisfaction is our priority. Don't hesitate to come back to us if you have any suggestions or questions!
Best regards,
The ZiiPa team
F
Florent R.
Rating: 5 out of 5
following a purchase from 01/02/2025
⭐⭐⭐⭐⭐
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Response from ZiiPa
Hello Florent,
Many thanks for your 5-star review of ZiiPa! We're delighted that you liked our site and had a positive experience. Your satisfaction is our priority. Don't hesitate to come back to us if you have any suggestions or questions!
Best regards,
The ZiiPa team
I
Isabelle C.
Rating: 5 out of 5
following a purchase from 01/02/2025
Fast and compliant with the order, very Pro😊
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Response from ZiiPa
Dear Isabelle,
We sincerely thank you for your great review. We are delighted to hear that your experience with ZiiPa was fast and in line with your expectations. Your satisfaction is our priority and your encouragement motivates us to continue offering a quality service. We look forward to serving you again!
Sincerely yours
The ZiiPa team
I
Isabelle C.
Rating: 5 out of 5
following a purchase from 01/02/2025
Fast and compliant with the order, very Pro😊
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Response from ZiiPa
Dear Isabelle,
We sincerely thank you for your great review. We are delighted to hear that your experience with ZiiPa was fast and in line with your expectations. Your satisfaction is our priority and your encouragement motivates us to continue offering a quality service. We look forward to serving you again!
Sincerely yours
The ZiiPa team
I
Isabelle C.
Rating: 5 out of 5
following a purchase from 01/02/2025
Fast and compliant with the order, very Pro😊
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Response from ZiiPa
Dear Isabelle,
We sincerely thank you for your great review. We are delighted to hear that your experience with ZiiPa was fast and in line with your expectations. Your satisfaction is our priority and your encouragement motivates us to continue offering a quality service. We look forward to serving you again!
Sincerely yours
The ZiiPa team
I
Isabelle C.
Rating: 5 out of 5
following a purchase from 01/02/2025
Fast and compliant with the order, very Pro😊
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Response from ZiiPa
Dear Isabelle,
We sincerely thank you for your great review. We are delighted to hear that your experience with ZiiPa was fast and in line with your expectations. Your satisfaction is our priority and your encouragement motivates us to continue offering a quality service. We look forward to serving you again!
Sincerely yours
The ZiiPa team
I
Isabelle C.
Rating: 5 out of 5
following a purchase from 01/02/2025
Fast and compliant with the order, very Pro😊
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Response from ZiiPa
Dear Isabelle,
We sincerely thank you for your great review. We are delighted to hear that your experience with ZiiPa was fast and in line with your expectations. Your satisfaction is our priority and your encouragement motivates us to continue offering a quality service. We look forward to serving you again!
Sincerely yours
The ZiiPa team
I
Isabelle C.
Rating: 5 out of 5
following a purchase from 01/02/2025
Fast and compliant with the order, very Pro😊
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Response from ZiiPa
Dear Isabelle,
We sincerely thank you for your great review. We are delighted to hear that your experience with ZiiPa was fast and in line with your expectations. Your satisfaction is our priority and your encouragement motivates us to continue offering a quality service. We look forward to serving you again!
Sincerely yours
The ZiiPa team
I
Isabelle C.
Rating: 5 out of 5
following a purchase from 01/02/2025
Fast and compliant with the order, very Pro😊
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Response from ZiiPa
Dear Isabelle,
We sincerely thank you for your great review. We are delighted to hear that your experience with ZiiPa was fast and in line with your expectations. Your satisfaction is our priority and your encouragement motivates us to continue offering a quality service. We look forward to serving you again!
Sincerely yours
The ZiiPa team
L
Ludovic D.
Rating: 5 out of 5
following a purchase from 10/01/2025
Ordered a pizza stone. Delivered in perfect condition. I must say extremely well packed. Rigid cardboard over air-filled plastic protection. Perfect
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Response from ZiiPa
Dear Ludovic,
We would like to thank you sincerely for your glowing review and are delighted to hear that your pizza stone order was delivered in optimum condition. We attach great importance to the packaging of our products to guarantee their integrity during delivery. Your satisfaction is our priority, and we hope to see you soon on ZiiPa!
Best regards,
The ZiiPa team
F
Florian G.
Rating: 5 out of 5
following a purchase from 27/12/2024
Fast shipping, as described
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Response from ZiiPa
Thank you very much Florian. We are delighted to hear that you appreciated the speed of our shipment as well as the conformity of our products to the description. Your satisfaction is our priority and we hope to see you soon on ZiiPa!
R
rizzi S.
Rating: 5 out of 5
following a purchase from 26/12/2024
PACKAGE RECEIVED DAMAGED CLAIM MADE SEND MISSING PARTS THE NEXT DAY I RECOMMEND
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Response from ZiiPa
Hello Rizzi,
Thank you very much for your positive feedback and your 5/5 rating! We're sorry to hear that your package arrived damaged, but are delighted that we were able to resolve your complaint quickly. Your satisfaction is our priority, and we appreciate your recommendation.
Please come back to us if you have any further questions or needs.
Best regards,
The ZiiPa team
V
Vincent V.
Rating: 5 out of 5
following a purchase from 23/12/2024
Nothing to complain about, order arrived quickly during the holidays, oven works perfectly.
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Response from ZiiPa
Thank you very much for your positive feedback, Vincent. We are delighted to hear that your order arrived promptly and that the oven is working perfectly. Please do not hesitate to come back to us if you need any further assistance or advice.
M
Melanie L.
Rating: 5 out of 5
following a purchase from 29/11/2024
The oven has made several people in our family very happy and the after-sales service is really very friendly and answered my question immediately. I highly recommend this oven and thank the team for their kindness.
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Response from ZiiPa
Mrs Melanie, we would like to thank you sincerely for your glowing review of our ZiiPa site. We are delighted to hear that your family was satisfied with the oven and that our after-sales service met your expectations. Your recommendation means a great deal to us and encourages us to continue to offer quality service.
V
VALERIE F.
Rating: 3 out of 5
following a purchase from 18/12/2024
The oven is of a very high quality but the instructions for successful baking are very slim and insufficient for my taste. The first firing was a total failure. Too little explanation of the essential requirement that the stone be heated to at least 350 degrees for a good while, otherwise everything sticks to the stone. I had to go and see some tutorials on you tube. The same goes for cleaning it afterwards, as everything had toasted and caramelized on it.
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Response from ZiiPa
Hello Valérie,
We thank you for your review and are delighted to hear that you appreciate the quality of your oven. We understand your frustration with the lack of instructions on baking and stone preparation, and we take your feedback very seriously. We plan to improve our user guide to better support our customers in their cooking experience.
C
Clotilde G.
Rating: 5 out of 5
following a purchase from 18/12/2024
I recommend it with my eyes closed.
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Response from ZiiPa
Dear Clotilde,
We would like to thank you warmly for your glowing review and your confidence in ZiiPa. Your recommendation means a lot to us and motivates us to continue to offer you the best possible service. Please do not hesitate to come back to us if you have any questions or suggestions.
Best regards,
The ZiiPa team
R
Romin B.
Rating: 5 out of 5
following a purchase from 15/12/2024
Very good product. Fast delivery. No complaints.
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Response from ZiiPa
Hello Romin,
We would like to thank you sincerely for your glowing review of our ZiiPa website. We are delighted to hear that you enjoyed our product and the speed of our delivery. Your satisfaction is our priority, and your feedback encourages us to continue offering a quality service.
E
Estelle T.
Rating: 5 out of 5
following a purchase from 15/12/2024
Perfect
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Response from ZiiPa
Dear Estelle,
We sincerely thank you for your perfect review! Your satisfaction is our priority, and we're delighted that your experience at ZiiPa lived up to your expectations. Please do not hesitate to come back to us if you have any questions or suggestions.
Best regards,
The ZiiPa team
M
Maxime B.
Rating: 5 out of 5
following a purchase from 11/12/2024
Completely satisfied with my purchase
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Response from ZiiPa
Hello Maxime,
Thank you very much for your positive review! We are delighted to hear that you are completely satisfied with your purchase from ZiiPa. Your satisfaction is our priority and your feedback encourages us to continue offering the best possible service.
See you soon on our site!
The ZiiPa team
C
CHARLINE F.
Rating: 5 out of 5
following a purchase from 11/12/2024
Super. Perfectly cared for parcel Very satisfied
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Response from ZiiPa
Hello Charline,
Thank you very much for your complimentary feedback! We are delighted that you have appreciated the quality of our service and the care taken with your parcel. Your satisfaction is our priority. We look forward to seeing you on ZiiPa!
Best regards,
The ZiiPa team
M
Marie-Agnès R.
Rating: 5 out of 5
following a purchase from 14/12/2024
Serious company. The parcel was superbly packed. And the plates are beautiful.
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Response from ZiiPa
Dear Marie-Agnès, thank you very much for your glowing review. We're delighted that you were pleased with the quality of the packaging and the beauty of our plates. Your satisfaction is our priority, and we hope to see you soon on ZiiPa.
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