Zoanthus.fr consistently delivers fast shipping and on-time delivery, with many customers noting quick, well-packaged orders and careful packaging that protects items. The store stands out for reliability and efficiency, including prompt order processing, accurate fulfillment, and clear communication that makes the shopping experience smooth and predictable. Product quality and value are highlighted by well-made, compliant devices and a wide range of references at fair prices, contributing to repeated, satisfying purchases. Customers also emphasize strong customer service and a trustworthy, professional shopping experience, often recommending the store and returning for future orders.
The preparation and delivery of my order took 3 weeks. Impossible to reach customer service. My requests were not respected. I will order from another site from now on.
Translated reviews
D
Denis S.
Rating: 1 out of 5
following a purchase from 02/01/2026
Plants came frozen and dying
J
Jean-Alain C.
Rating: 2 out of 5
following a purchase from 03/01/2026
pipe delivered very hard impossible to bend it for installation in my opinion old stock, usually with ZOANTHUS no problem with this kind of product, this one must be flexible and malleable to wish do not forget that the diameter is 16/22 for 940 liters marine aquarium very disappointed, best regards
Translated reviews
V
Vuk S.
Rating: 1 out of 5
following a purchase from 19/12/2025
You took my money and i did not get the produckt! Disaster
F
Frederic B.
Rating: 1 out of 5
following a purchase from 15/12/2025
I have never received the article, it was delivered to a pickup point and never picked up and never delivered to my address - I requested in December to exercise my right of withdrawal to the Zoanthus team - who replied to contact me quickly - but since then no news - I will initiate a procedure with my Axa service starting this Monday, January 5, with your company Zoanthus to ensure a quick refund.
Translated reviews
D
Daniel G.
Rating: 1 out of 5
following a purchase from 07/12/2025
The package came with the products completely broken and they’re not offering me a solution
A
Alexandre J.
Rating: 1 out of 5
following a purchase from 06/12/2025
Disappointed to order Hanna phosphate checker missing the pipette and a cap on a 10ml dosing tube I had ordered a skimmer it was missing the suction cups second time this happens next time I will order from another site
Translated reviews
M
Mickael T.
Rating: 2 out of 5
following a purchase from 04/12/2025
I am disappointed, this is not the brand of the product I ordered, I was sent another brand.
Translated reviews
B
Bernard S.
Rating: 2 out of 5
following a purchase from 25/11/2025
My package was not delivered on the scheduled date, DPD did not meet its commitments, this is unacceptable
Translated reviews
T
Thierry S.
Rating: 2 out of 5
following a purchase from 02/12/2025
Hello, I am dissatisfied with my package because the expiration date of the reagents for my Hanna nitrate checker was only valid for 3 months.
Translated reviews
D
Dominique S.
Rating: 1 out of 5
following a purchase from 26/11/2025
Merchandise arrived completely destroyed, complaint unanswered from Zoanthus.....
Translated reviews
P
Pierre C.
Rating: 2 out of 5
following a purchase from 07/11/2025
After ordering and payment, we are informed that the delay is tripled because the product is out of stock.
Translated reviews
J
Jean Claude H.
Rating: 1 out of 5
following a purchase from 17/11/2025
Contacted customer service for a product error, I am still waiting for the return slip for a week. Purple Aquascape received in gray. Unfortunately, I had to use the gray which is less efficient. Very disappointed.
Translated reviews
J
Jose C.
Rating: 1 out of 5
following a purchase from 18/11/2025
I have sent 3 messages saying that you sent me the expired Eassy Reefs food and no one has responded to my complaint yet.
Translated reviews
A
Andrea B.
Rating: 1 out of 5
following a purchase from 29/10/2025
Scam? After four weeks still no shipping confirmation or goods received
Translated reviews
F
Franck S.
Rating: 2 out of 5
following a purchase from 06/11/2025
the delivery was a disaster even if you are not to blame but paying €9 to have it 7 days later the delivery person is incompetent
Translated reviews
A
Agnès M.
Rating: 1 out of 5
following a purchase from 27/10/2025
Satisfied with the order.
Translated reviews
C
Courbin S.
Rating: 1 out of 5
following a purchase from 01/11/2025
Some time ago, shipping costs were free for much less, magnet, candy... it was not much... Very disappointed
Translated reviews
S
Steve P.
Rating: 2 out of 5
following a purchase from 31/10/2025
Hello, one of the products arrived damaged. Lack of protection. Regards
Translated reviews
B
Bernard G.
Rating: 2 out of 5
following a purchase from 28/10/2025
Salt bucket problem exploded...
Translated reviews
D
Daniel D.
Rating: 1 out of 5
following a purchase from 29/10/2025
I wrote to you, I received no response
Translated reviews
S
Stéphane R.
Rating: 1 out of 5
following a purchase from 24/10/2025
Too long a delay for the delivery of three filters
Translated reviews
M
Michael A.
Rating: 1 out of 5
following a purchase from 07/10/2025
Ultra fast delivery, as every time, but this time I received a product that was broken and I didn't even need to open it to realize it since the ordered part was literally shattered (pump rotor). Good communication with the after-sales service who offered me a solution, but never implemented it.... So, yes, for this time... totally disappointed with this experience.
Translated reviews
T
Thibaut H.
Rating: 1 out of 5
following a purchase from 24/09/2025
Very good
Translated reviews
G
Gauthier C.
Rating: 1 out of 5
following a purchase from 29/07/2025
Fast delivery but the material arrived defective. Customer service responds to one email out of five and they are unreachable by phone.
Translated reviews
J
Julie B.
Rating: 1 out of 5
following a purchase from 16/09/2025
Not the right product
Translated reviews
C
Christophe R.
Rating: 1 out of 5
following a purchase from 02/09/2025
Products in stock, my orders take a bit long to arrive
Translated reviews
M
Marc D.
Rating: 2 out of 5
following a purchase from 26/08/2025
When I placed the order, what I ordered was in stock on the site, so for me, no problem!!! After a few days when I saw that my order had not been processed, I got worried and contacted Zoanthus. There I was told that one of the products was out of stock (there were still 3 on the site!!!) and I was offered to wait 1 week, or to take another product as a replacement. I took a replacement one, but this shows poor stock management, and a lack of respect for the customer, since there was no information to warn me.
Translated reviews
R
Roselyne B.
Rating: 1 out of 5
following a purchase from 26/08/2025
I received the ordered pump (over €190) but the product was a demo product and I had to return it because it was impossible to connect. I am still down and I hear that Zoanthus is finding a replacement solution!!
Translated reviews
S
Spyridon D.
Rating: 1 out of 5
following a purchase from 08/08/2025
I have asked for instructions on the use & the connection of Aqua Della - Moss Rock S - waterfall with pump, but I never received anything. Totally unprofessional behaviour
J
Jérémy F.
Rating: 1 out of 5
following a purchase from 23/06/2025
Non-existent after-sales service, no response by email and impossible to reach by phone for weeks. Purchase of the Milwaukee refractometer and a calibration solution. The refractometer does not read the correct value.
Translated reviews
A
Axl D.
Rating: 1 out of 5
following a purchase from 01/07/2025
Order never received. No response from customer service
Translated reviews
G
Geoffrey B.
Rating: 1 out of 5
following a purchase from 28/07/2025
Package received that opened during transport, several emails sent with no response, I contacted Clément who told me he would do what was necessary to resend the missing parts and again nothing received and no news either, really disappointed
Translated reviews
D
Daniel H.
Rating: 2 out of 5
following a purchase from 30/07/2025
With DPD delivery, it's a nightmare
Translated reviews
G
Gilles D.
Rating: 1 out of 5
following a purchase from 24/07/2025
Fast delivery and compliant goods
Translated reviews
M
Malvina D.
Rating: 1 out of 5
following a purchase from 12/07/2025
Empty package received
Translated reviews
M
Monique S.
Rating: 1 out of 5
following a purchase from 11/07/2025
First time I order on this site and I must say that I am very satisfied, serious, delivery that respects the deadlines really nothing to complain about
Translated reviews
A
Annick F.
Rating: 1 out of 5
following a purchase from 06/07/2025
Error in delivery, the item received is not compatible. I received the item in 7v width 11.5, ordered 9v 14.5cm. Therefore, I wish to return this item which is useless for me. Please let me know the procedure for returning this item. Thank you in advance, Annick Ferrari.
Translated reviews
F
Frédéric B.
Rating: 1 out of 5
following a purchase from 30/06/2025
Last order !! Opened product and non-compliant, incompetent and obnoxious customer service. I give one star because I can't give zero.
Translated reviews
A
Alfredo T.
Rating: 1 out of 5
following a purchase from 08/06/2025
My order was marked as available but one item was unavailable, and no one notified me; I had to struggle to get information about my order after 10 days.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 