The online store Zoanthus.fr is praised for its exceptional delivery speed, with numerous customers highlighting fast and reliable shipping that consistently meets their expectations. Many orders are reported to arrive quickly, often within two days, and are well-packaged, ensuring that products reach customers in excellent condition. The quality of the products is also a recurring theme, with many customers expressing satisfaction with aquarium items specifically noted for their reliability and compliance with descriptions.
Hi, in fact the answer should have been yes and no! But let's put things into perspective (I will continue to order from you) but when we order an ICP test it's because it's urgent and we want to stop the loss of our animals... respectfully! Olivier Bruaut
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Michel H.
Rating: 1 out of 5
following a purchase from 12/05/2025
The parts are incompatible and unusable as they are; I am waiting for a response from Zoanthus who was supposed to inform Tunze.
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Filippo S.
Rating: 1 out of 5
following a purchase from 29/04/2025
Regarding order no. RKQDXKPVL which, to date, is still "in preparation" despite the payment being made on 07.05.2025, it is presumed that it will never arrive. I am therefore forced to order another product to avoid losing the money already paid; the situation is very unfair also because before placing the order I wrote to you and you assured me that it was in stock (1 unit) and even earlier I had checked on your site and the product was listed as available in 2 units.
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Julien D.
Rating: 1 out of 5
following a purchase from 29/04/2025
Problem package not received I will not order anything anymore incompetent dpd delivery as usual
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Stanislas O.
Rating: 1 out of 5
following a purchase from 01/05/2025
Scum is not good, scum at all!
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Kenny R.
Rating: 1 out of 5
following a purchase from 30/04/2025
Bad article received that has nothing to do with my order, I am still waiting for the shipment of my order.
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Raffaële I.
Rating: 3 out of 5
following a purchase from 06/04/2025
Delivery time too long and not respected
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christine M.
Rating: 1 out of 5
following a purchase from 24/04/2025
No response to my request regarding the ICP test that was not included in the package. Is this normal? Is the delivery delayed? Best regards
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Christophe G.
Rating: 1 out of 5
following a purchase from 24/04/2025
The product sent did not match the order
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NOEL D.
Rating: 1 out of 5
following a purchase from 14/04/2025
The product was expired: to be used before 11/2024
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Régine K.
Rating: 1 out of 5
following a purchase from 06/04/2025
I bought a skimmer and was very very disappointed because it makes way too much noise, it's really very annoying and it cost me 300 euros, lamentable
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Céline G.
Rating: 1 out of 5
following a purchase from 02/04/2025
A broken JBL lime wood that makes big bubbles.....not at all suitable for seawater. The pack of 2 is suitable.
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Luis V.
Rating: 1 out of 5
following a purchase from 17/03/2025
Hello, I received order WECXPEDBD and one of the items was incorrect. I ordered MILWAUKEE - ORP Solution 200-275 mV - 230ml Reference: MA9020 and I received MILWAUKEE - Storage Solution for pH and Redox Electrodes MA9015. I would like to receive the item I ordered, how do you plan to resolve the issue? Best regards, Luis Valadares
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Gaetano P.
Rating: 1 out of 5
following a purchase from 16/03/2025
I did not receive the product
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sebastien F.
Rating: 1 out of 5
following a purchase from 11/03/2025
Is it really a glue for corals? I made 10 cuttings a month ago, I bought this glue for more convenience.. 2 days after gluing the corals, I have 9 dead corals, the only one that is alive is the biggest, the smaller ones didn't survive. I'm disgusted.
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Jordan B.
Rating: 1 out of 5
following a purchase from 01/03/2025
Customer service that does not respond.
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jose N.
Rating: 1 out of 5
following a purchase from 01/03/2025
Big problem with DPD delivery. A shame.
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Mickael F.
Rating: 3 out of 5
following a purchase from 06/01/2025
Big delivery delay and broken measuring cup (3 stars because it's the first time I've been disappointed with an order on your site)
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David L.
Rating: 3 out of 5
following a purchase from 26/01/2025
Zoanthus no worries but the deliverymen no
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Gilles L.
Rating: 1 out of 5
following a purchase from 08/01/2025
You didn't send the item I bought
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Christian G.
Rating: 3 out of 5
following a purchase from 08/01/2025
Hello I sent you an email because my 4 bottles of kh ( RED SEA lot - Complete Reef Care Large - For aquarium up to 600l ) have crystallized . How do I make a claim to exchange the 4 x 2 liter kh bottles. Thanks Christian
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Christophe H.
Rating: 3 out of 5
following a purchase from 21/12/2024
Received packaging without holding a package of product pierced at the weld underneath. Sent a message 5 minutes after receipt and no response to date.
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virginie M.
Rating: 3 out of 5
following a purchase from 14/12/2024
I like your online store for the attractive prices and your products but I think you should change your carrier (DPD). They don't respect your deadlines and what's more, they take the liberty of delivering the order twice, to two different places. I received one product at home in the letterbox and the other, which didn't fit in the letterbox, was delivered the next day to a relay point without my being informed. I was at home, and they didn't even bother to ring for hand delivery. We're no longer in COVID times. Their incompetence costs you 2 stars.
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Michael B.
Rating: 1 out of 5
following a purchase from 23/11/2024
Order received 3 days late and package completely mishandled But that doesn't put zoanthus in question
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jean claude H.
Rating: 3 out of 5
following a purchase from 04/11/2024
17 days to receive my order too long
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Javier M.
Rating: 3 out of 5
following a purchase from 12/11/2024
Demasiado caro el porte para el volumen y peso que era Sigo sin recibir nunca un cupón descuento
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Innerhofer K.
Rating: 3 out of 5
following a purchase from 19/10/2024
Die Bestellung war super aber der karton ist aufgerissen gewsen und zerfrückt aber hat alles noch funktioniert
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Sergiu C.
Rating: 3 out of 5
following a purchase from 21/10/2024
my parcel has been sent to another address
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Stephane C.
Rating: 1 out of 5
following a purchase from 30/09/2024
No not satisfied the parcel arrived smashed for salt not terrible packaging not strong enough shame I do not know if I would recommend
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Ingrid C.
Rating: 3 out of 5
following a purchase from 09/09/2024
Received a broken measuring tube. Unable to contact you. Disappointed
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Philippe D.
Rating: 3 out of 5
following a purchase from 01/09/2024
The order itself is processed correctly, no problem Small problem with the carrier, which does not deliver as indicated on the finalized order Finally, this has been resolved Home delivery that ends up in a relay point.
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antony G.
Rating: 1 out of 5
following a purchase from 01/06/2024
Very disappointed with this merchant site, I ordered a 900€ skimmer which arrived broken and for a month and a half I've been waiting for the part which never arrived.
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Tobias T.
Rating: 1 out of 5
following a purchase from 05/07/2024
Salt bucket was broken
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Anthony L.
Rating: 3 out of 5
following a purchase from 20/06/2024
Super site nothing to say But delivery on Friday and arrival on Tuesday
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STEPHANE M.
Rating: 3 out of 5
following a purchase from 07/06/2024
The products are in order but some items arrived already opened and some packaging boxes damaged. Fast delivery.
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Stefan M.
Rating: 1 out of 5
following a purchase from 21/05/2024
I have not received my parcel. I've waited 3 weeks and the coli hasn't arrived yet! What can I do?
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Matthieu G.
Rating: 1 out of 5
following a purchase from 23/05/2024
The cones on either side of the trap do not hold in place. The product is therefore useless as it doesn't work.
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Fabien S.
Rating: 1 out of 5
following a purchase from 12/05/2024
Very bad experience. Order delivered more than a week late, I ask for a refund, the service tells me they are doing the necessary...... Delivery made anyway. A company that does what it wants and doesn't give a damn about its customers. To be avoided
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Ozanne A.
Rating: 1 out of 5
following a purchase from 19/05/2024
Product did not work
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Bruno R.
Rating: 1 out of 5
following a purchase from 24/04/2024
2 emails sent for delay. No response. It's not serious or professional
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