Customer reviews of Zoanthus.fr

Package sent very poorly packed and protected; the products I ordered arrived destroyed as if an elephant had stepped on them. If they do not improve the shipments and come better protected, I will not buy anything else

Very fast delivery.

Delivery on time but I am encountering difficulties with customer service ... Exchange under warranty, no product in stock for replacement

Tres vite livre mais ca serait bien que votre transporteur ne change pas le point relais.

NO SPECIFIC REMARKS

The product arrived late, I don't think it's Zosnthus's fault but the courier's. Unfortunately, I paid for both the product and the priority shipping. I have to thank for the positive assistance received. Unfortunately, because of this delay, some of my aquarium fish died. Next time I will definitely give 5 stars.

Waiting for the product's effectiveness

Great store Quick purchase and top merchandise

Very good welcome

Hello, the package arrived broken with the cap broken as well

Wrong product delivered.

Fast shipping but received products do not match my ordered products

Hello, don't change, very responsive, no one on the phone, very professional

Only a few days after the payment for the pond pump, and after my contact, the order was shipped. When I opened the package, the plastic debris protection grid was broken in several places, so I had to glue it.

Received on time and products as expected

Satisfied with fast delivery

Hello, the product ordered had leaked in the package, I must have lost 10% of the bottle, I kept it because my fish urgently needed this treatment, that said and although I imagine that this inconvenience is to be attributed to the carrier, I don't think I will repeat the experience of a new order.

"Mediocre delivery: plant arrived out of its pot and damaged. For the price, I expected the packaging to secure the plant better. Very disappointing."

It would be nice to be able to insert a delivery window with DPD!

Especially with a medication where every hour counts, it is important to ensure fast shipping; unfortunately, it arrived over 1 week later than described.

In positive terms, the product matches what was advertised on the website. They sent it quickly, fast without delays. The information and communication are excellent. In negative terms, the packaging is the product's own box, which makes it easier to get damaged. In one of the glasses, there was a drop of water, as if they had tested the operation before sending it, that's great but if that's the case, they should inform about it. One of the glasses was poorly tightened, loose, and when turning on and operating the equipment, the water started to spill out forcefully staining everything, they should put some paper informing to check the glasses in case they moved during transport or while testing the mechanism and are not properly adjusted. One of the small blue pieces that secure the tubes to the glasses was missing, looking in the box, it appeared loose among the cardboard at the bottom. Other than that, very happy with everything, very good quality-price ratio and attention in general, if it weren't for those small details, they deserve 5 stars. Very happy. I would buy again on this online page, company. Thank you very much for everything.

Good

Ra

Good product, fast and compliant delivery

I would like all the instructions in Spanish.

Perfect. Thank you for the very short delay between order and delivery

Fast delivery, anti-silicate resin placed in the filter, too early to see the result on the diatoms

The BT 400 - AQUAVIE pump that I ordered is too noisy and I request an exchange for another model.

Everything was perfect, very fast and careful delivery but the cleaner ordered arrived with a crack on the body but for now it doesn't hinder the operation

Fast shipping, well-packaged parcel. Sent by DPD which is generally a good carrier. Small downside this time. While I was waiting for the delivery at home as planned, DPD left the package in one of the most remote points of the city. Too bad, otherwise it would have been perfect.

Package delivered,

Very good

missing the magnet as with every order

Well received good delivery

Perfect

Fast service

Very good

No complaints, items came exactly as I ordered them. I thougnt it would be faster as it's a EU country and I am in Sweden (hence the 4 stars instead of 5) but overall satisfied and will buy again from here if I don't urgently need items to be here in a hurry.

I received my package 5 days late

the purchased product was not compatible with what I had. but it's only my fault because I ordered without going into detail.