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A
Rating: 4 out of 5
good and delivered fast
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Customer reviews of Zoanthus.fr
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 14 478 published reviews
Summary of reviews
Zoanthus.fr consistently delivers fast shipping and on-time delivery, with many customers noting quick, well-packaged orders and careful packaging that protects items. The store stands out for reliability and efficiency, including prompt order processing, accurate fulfillment, and clear communication that makes the shopping experience smooth and predictable. Product quality and value are highlighted by well-made, compliant devices and a wide range of references at fair prices, contributing to repeated, satisfying purchases. Customers also emphasize strong customer service and a trustworthy, professional shopping experience, often recommending the store and returning for future orders.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Delivery problem with dpd
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Nothing to say
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A
Rating: 4 out of 5
good on all levels
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A
Rating: 4 out of 5
The product arrived quickly in 2 days at the pt. relay and in good condition, so very good. As for the product, it poses a question. given that the top of the shell is damaged (wear, friction) ............................................ .....
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A
Rating: 4 out of 5
Everything is perfect, except when it comes to the carrier and home delivery where there's too often a hitch ...
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A
Rating: 4 out of 5
erfaaer
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A
Rating: 2 out of 5
Silicate residue in my water
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A
Rating: 4 out of 5
Delivery time a little long
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A
Rating: 2 out of 5
A sticker "fragile" to stick on the box these not the sea to drink, Delivery the worst possible, gls are the least noted by their customer, better go through another company. Instead of offering me a standard exchange for a skimmer that suffered a shock the response was "I've seen worse".
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Response from Zoanthus.fr
Hello, We've spoken to you about this by phone and email, your box had suffered some minor tears during transport and in no way was the equipment damaged, which is the main thing. There is no reason to exchange a new device for another, as it will be identical.
We will be happy to assist you in the event of a problem.
Sincerely, Customer Service.
We will be happy to assist you in the event of a problem.
Sincerely, Customer Service.
A
Rating: 4 out of 5
well no problem
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A
Rating: 4 out of 5
Delivery time very, very fast, just maybe the, shipping costs a bit expensive.
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A
Rating: 4 out of 5
Order well packaged and corresponds to quantities ordered.
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
On the other hand, I'm very unhappy with your DPD carrier, which doesn't update its relay points. A telephone platform where the employees recite their answers and ( mislead you). I had to call them 3 times. I sent you a complaint with no response. The main thing is that I was delivered.
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A
Rating: 4 out of 5
High shipping costs, while other sites sold me the same item free of charge, I did not search enough on the net.... tans pis pour moi
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A
Rating: 4 out of 5
very good for me
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A
Rating: 4 out of 5
Everything corresponded to my expectations, except that the delivery drivers no longer go upstairs, even when there is an elevator.
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A
Rating: 4 out of 5
Just one small downside: it's a shame fragile items aren't better protected.
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A
Rating: 4 out of 5
Great site. Very reliable. Very fast delivery. Only downside, I asked a question before ordering. I waited a long time for the answer. For the rest, perfect.
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A
Rating: 4 out of 5
delivered quickly very good
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A
Rating: 4 out of 5
well received thank you now we must see if it does what is described.
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A
Rating: 4 out of 5
One of the two bottles of ATI had the neck caved in, so some of the product was spilled into the bags you had fortunately put around it.
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A
Rating: 2 out of 5
I have a product that doesn't work and they haven't replied.
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Response from Zoanthus.fr
Hello, I've taken note of your comment, but we haven't received your email concerning the problem with your article. Could you please describe it to our customer service address: [email protected] Thank you in advance, Sincerely
A
Rating: 4 out of 5
Fast shipping I don't give 5 stars because shipping costs are high.
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A
Rating: 4 out of 5
Extremely fast delivery in less than 48 hours Shame that delivery is only to a relay point
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A
Rating: 4 out of 5
some items lack precision in the description
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A
Rating: 4 out of 5
Almost perfect I just needed the product seawater received freshwater ... yet click on seawater too bad will do with otherwise fast delivery thank you ...
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A
Rating: 4 out of 5
easy-to-use site
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A
Rating: 4 out of 5
Products conform, order processed quickly, delivery time Ok, well packaged, small attentions inside. Only downside, the carrier changed the relay package and the new was much less convenient.
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A
Rating: 4 out of 5
Delivery too long
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A
Rating: 4 out of 5
Very good but your carriers are really not competent the products arrived with the carton exploded
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
Nothing to say about Zoanthus, orders are always honored at a good price, thank you Zoanthus. The only thing to say about shipping is that it's not cheap and the delivery time is not the fastest.
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A
Rating: 4 out of 5
Fast shipping lack of information on delivery date
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A
Rating: 4 out of 5
Great price and super sonic delivery. High delivery price, however.
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A
Rating: 4 out of 5
On schedule
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A
Rating: 4 out of 5
Delays too long 4 days
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Response from Zoanthus.fr
Hello, Your order was dispatched on May 27, with delivery to a relay point on May 28. We have not noticed any particular delay on this order. Thank you and see you soon at Zoanthus.
A
Rating: 4 out of 5
Satisfied
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Response from Zoanthus.fr
Thank you for your comment, we look forward to seeing you at Zoanthus!