Customer reviews of Zoanthus.fr

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 14 233 published reviews
5 13,1k 92% 4 746 5% 3 196 1% 2 80 1% 1 137 1%

Summary of reviews

The online store Zoanthus.fr is praised for its exceptional delivery speed, with numerous customers highlighting fast and reliable shipping that consistently meets their expectations. Many orders are reported to arrive quickly, often within two days, and are well-packaged, ensuring that products reach customers in excellent condition. The quality of the products is also a recurring theme, with many customers expressing satisfaction with aquarium items specifically noted for their reliability and compliance with descriptions.

Reviews 2 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/06/2020
Very fast delivery, compliant, with the little carambar that makes you happy.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/06/2020
Fast, convenient delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/06/2020
bonne note même si certain produit manque a l'appel mes bon les tarif a revoir cote livraison un peut chère vis a vis de paypal!!! pour livraison !!!!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/06/2020
order received in 2 parts but not notified Obliged to inquire Otherwise top
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/06/2020
Very good site for aquarium equipment, delivery sometimes a little long.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/06/2020
Good transaction and fast delivery. Only downside, despite a phone call and an email to make sure of the model sold, I did not receive the right product.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/06/2020
Received as ordered, on time. The boxes in the parcel were very packed and crushed, but as they were foam filters this was not a problem.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 06/06/2020
I'm going to place another order and my free shipping has disappeared.
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Response from Zoanthus.fr
Hello, Thank you for your message. Concerning your order and your note, were you dissatisfied by anything on this order? Sincerely, Mr Coron
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 30/05/2020
Delays not respected, in reapproval of product, you know much later when the order is placed, and you answer that it is indicated at the order, error. So for me it's over, I'm changing house.
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Response from Zoanthus.fr
Hello, Thank you for your feedback, but the delivery time was respected on your order.
I reiterate what I said by email, the state of stock is clearly visible on the site before ordering, you just need to know how to read the information given. Otherwise, you will have the same problems with competitors. If you don't, you'll have the same problems with the competition. Cdlt
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 27/04/2020
Disappointed because there was no follow-up and no response to the various messages sent regarding my order. Unreachable by phone.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/06/2020
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/05/2020
Good site..................
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/05/2020
The site is good, delivery times are respected. The product photos should be updated, as they can be misleading, as in the case of à la carte food, which I thought I was ordering in the old version of cutting strips, which my fish love, and which was delivered in the new version of dehydrated seaweed, which my fish don't like at all.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/05/2020
Very serious site, delivery on time. I don't put 5 because I had wished to be contacted for an additional order and I'm still waiting!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/05/2020
Fast delivery, product conforms
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/05/2020
Order in accordance with my wishes, reasonable delivery times. I recommend
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/05/2020
Perfect delivery very nice candy thank you
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/05/2020
This site, which we discovered during the confinement period, has lived up to the reviews we left. Navigation is fast and pleasant. We asked a question about setting up a small pharmacy, and the answer was quickly returned to us, enabling us to order. Product prices are often lower than those of the big chains. Delivery was fast and on time. I will continue to order. In short, SUPER.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/05/2020
Clear website with fair prices.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/05/2020
I'm quite satisfied with the site, but less so with the choice of carriers: my parcel should have been delivered on Thursday but the driver had a family problem and dpd didn't replace the driver, so I didn't get my parcel until Tuesday because I made arrangements with the driver.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/05/2020
I AM A NEW CUSTOMER TO SEE IN TIME
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/05/2020
Attractive prices, well packaged and received quickly, I recommend
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/04/2020
Plenty of choice, easy site - satisfactory delivery (given the current economic climate).
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/05/2020
Well-designed site. The consumables are presented with the product reference, which is a plus. Delivery was made in two days. Very satisfied
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/04/2020
Deadline met, even during confinement. Top
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/05/2020
Fast delivery and compliant product
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/04/2020
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/04/2020
Fast delivery and well cared for parcel. I recommend this store without any problem.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/05/2020
Wide choice of products for both fresh and salt water Fast delivery So far so good Keep up the good work!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/04/2020
Fast delivery despite confinement, very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/04/2020
ZOANTHUS very efficient too bad that deliveries go through DPD the package arrived completely broken a miracle that the product is still inside. The shipping costs are really undeserved.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/04/2020
WELL
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/04/2020
very fast delivery
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 05/03/2020
NORMALLY, I NEVER HAD A PROBLEM WITH EU "BEFORE", BUT DURING THE LAST ORDER THERE WAS A BIG PROBLEM WITH THE DPD CARRIER AND NO WAY TO CONTACT ZOANTHUS BY PHONE (ANSWERER) AND ON EMAIL, THEY ANSWERED ME JUSTE A 1/7. ORDER PLACED ON 05/03 DELIVERY OF A FIRST PART ON 14/04 (1,5MOIS ) AND THE REST SENT TOGETHER ON 16/04 WITHOUT ANY EXPLANATION. THE PRICES ARE VERY CORRECT BUT I FELT TOTALLY ABANDONED BY THEIR TEAM. IT'S NOT DIRECTLY THEIR COMPANY'S PROBLEM BUT THEY ARE RESPONSIBLE FOR THE DELIVERY TO OUR HOME. I'LL SEE IF I COME BACK AND IF I GET AN ANSWER FROM THEM NOW.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/04/2020
nothing to say. products were well packaged and delivery was fast despite my geographical location (Corsica) and the confinement.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/04/2020
Top as usual
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/03/2020
Neatly packaged with a little bonus surprise
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/03/2020
The store is good, attentive to customers, correct packaging. It just lacks sweets in the big packages!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/03/2020
Fast shipping, correct order
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/04/2020
Very good
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