Customer reviews of Zoanthus.fr

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 14 233 published reviews
5 13,1k 92% 4 746 5% 3 196 1% 2 80 1% 1 137 1%

Summary of reviews

The online store Zoanthus.fr is praised for its exceptional delivery speed, with numerous customers highlighting fast and reliable shipping that consistently meets their expectations. Many orders are reported to arrive quickly, often within two days, and are well-packaged, ensuring that products reach customers in excellent condition. The quality of the products is also a recurring theme, with many customers expressing satisfaction with aquarium items specifically noted for their reliability and compliance with descriptions.

Reviews 2 and 4 stars

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Jonathan M.
Rating: 2 out of 5
following a purchase from 04/12/2022
Order management problem
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Daniel L.
Rating: 4 out of 5
following a purchase from 09/12/2022
Very good site
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Cotta M.
Rating: 4 out of 5
following a purchase from 12/12/2022
Super fast and great reception
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christian R.
Rating: 4 out of 5
following a purchase from 07/12/2022
well
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Patricia C.
Rating: 4 out of 5
following a purchase from 06/12/2022
Complies with my order. A little laborious for the delivery. Collection point in Chaville was lamentable. I had to go 3 times and the person didn't want to look for it, saying that it had left, even though I had received the message from DPD... I had to insist by refusing to leave for her to give it to me...
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Response from Zoanthus.fr
Hello Patricia, Thank you for your feedback :) We're sorry to hear about the difficulties you had collecting your parcel from the relay point. We hope your next order will be as smooth as possible. We look forward to seeing you again at Zoanthus.
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patrick C.
Rating: 4 out of 5
following a purchase from 28/11/2022
Very good
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Florent F.
Rating: 4 out of 5
following a purchase from 29/11/2022
Great products and fast delivery.
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Quentin D.
Rating: 4 out of 5
following a purchase from 20/11/2022
Super
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Jos B.
Rating: 4 out of 5
following a purchase from 15/11/2022
Several orders placed from Belgium; delivered in 2 days. Competitive prices.
I recommend
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Guy G.
Rating: 4 out of 5
following a purchase from 16/11/2022
Very good and fast
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ALAIN P.
Rating: 4 out of 5
following a purchase from 16/11/2022
as requested
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André L.
Rating: 4 out of 5
following a purchase from 04/11/2022
Zoanthus is an EXCELLENT mail-order site, but when a product is unavailable, don't let a future customer buy it and WAIT!
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Response from Zoanthus.fr
Hello, With the current economic situation, we prefer not to activate the sale of out-of-stock items, as the lead times on certain items can be very long.
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Frédéric T.
Rating: 2 out of 5
following a purchase from 28/10/2022
It's been 2 times that I've ordered, 2 times that the parcel arrived in good condition but the products inside were damaged.
First parcel with a salifert test with a box that had been opened and a cracked syringe.
2 nd parcel a connected brewing pump with the screen under the pocket scratched as if it were second hand.... I don't think I'll be recommending you.
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Response from Zoanthus.fr
Hello, We're sorry to hear about the various problems with your order. As we haven't received an email from you about your after-sales service, we invite you to contact us: [email protected]
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Marcel H.
Rating: 4 out of 5
following a purchase from 21/10/2022
But the chrono post service is slow
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Response from Zoanthus.fr
Hello, Your order took 48 hours to arrive, so there was no particular delay. Your order was dispatched on Monday 24th and arrived on the 26th. We do not ship packages over the weekend.
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Sylvain B.
Rating: 4 out of 5
following a purchase from 21/10/2022
O top!
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jean-claude M.
Rating: 4 out of 5
following a purchase from 23/10/2022
good as usual xxxxxxxxxxx
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Jerome R.
Rating: 4 out of 5
following a purchase from 19/10/2022
Very well packaged, competitive price, material as ordered. A pity for the delivery time which was a little longer than promised by the site. Nevertheless, I recommend Zoanthus.fr as a true professional among amateurs...
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christophe R.
Rating: 4 out of 5
following a purchase from 17/10/2022
Very good as usual
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Michel W.
Rating: 4 out of 5
following a purchase from 01/10/2022
I didn't find everything, but compared to an objective list, it was the availability/price ratio that made the difference... Now we just need to optimize delivery costs!
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laurent L.
Rating: 4 out of 5
following a purchase from 02/10/2022
Very good! Only downside, on the site, after consulting the product sheet, when returning to the list, you have to start from the beginning ... (on iOS). ( on iOS ) And also, with my last order, I didn't receive my super zoanthus magnet... unacceptable! Lol Merci !
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Eric M.
Rating: 4 out of 5
following a purchase from 02/10/2022
Fast delivery and efficient products
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Anthony L.
Rating: 4 out of 5
following a purchase from 30/09/2022
Efficient and fast. Quality product and excellent packaging.
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frédéric D.
Rating: 4 out of 5
following a purchase from 24/09/2022
nothing to say! very good and attentive to customers! perfect!!
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philippe F.
Rating: 4 out of 5
following a purchase from 28/09/2022
Too bad so many items are out of stock.
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Gael D.
Rating: 4 out of 5
following a purchase from 21/09/2022
Attractive price, good advice and express delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/09/2022
perfect delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/09/2022
fast, as ordered
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/09/2022
Haven't tried it yet.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/08/2022
Delivery as ordered and more. Thanks for the little extras.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/08/2022
Order prepared and dispatched quickly.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/07/2022
Reliable site, item received on time, if you want a fast delivery do not choose GLS as carrier.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/07/2022
Easy-to-use site, fast delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/07/2022
Delivery a little excessive but product ok
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/07/2022
I put 4 stars I find the product too expensive
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/07/2022
Super delighted with the delivery time, not even 48 hours, but I don't know if the box was closed properly or if it was rummaged through... It's a shame that the promotional codes didn't work... In any case, thank you because the items are super well protected (bubble wrap).
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/06/2022
Lots of choice and fast delivery, but disappointed to have to pay return costs even when it wasn't an ordering error on our part (the characteristics indicated didn't correspond to reality!).
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/06/2022
good.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/06/2022
Great!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/06/2022
As usual super fast despite a product that leaked in transit Top seller
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/05/2022
Practical and simple
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