Customer reviews of Zoanthus.fr

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 14 478 published reviews
5 13,3k 92% 4 757 5% 3 201 1% 2 86 1% 1 143 1%

Summary of reviews

Zoanthus.fr consistently delivers fast shipping and on-time delivery, with many customers noting quick, well-packaged orders and careful packaging that protects items. The store stands out for reliability and efficiency, including prompt order processing, accurate fulfillment, and clear communication that makes the shopping experience smooth and predictable. Product quality and value are highlighted by well-made, compliant devices and a wide range of references at fair prices, contributing to repeated, satisfying purchases. Customers also emphasize strong customer service and a trustworthy, professional shopping experience, often recommending the store and returning for future orders.

Reviews 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2022
READING TO FIND PRODUCTS TO IMPROVE A LITTLE BIT
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2022
I would have given it 5 stars if it weren't for the recurring problem of the manuals not being in French. It's not easy to operate two brewing pumps alternately (coral box qp9). Despite several requests, I'm still not satisfied. For the rest, nothing to say, only good as usual. The speed of delivery, in particular, is really extra.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2022
Parcel arrived 2 days after order. Products conform and at reasonable prices. One star less because I liked receiving the little magnets and it's been 3 orders that there are no more in the parcel.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2022
Good. I had requested delivery on Monday the 7th and it was delivered on Thursday the 3rd. A bit fast for that. It's okay that I was there.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/01/2022
If you have a problem, no one will answer.
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Response from Zoanthus.fr
Hello, thank you for your feedback. However, your comment does not reflect reality. You wrote to us on Wednesday 2nd at 10.46am and we replied at 10.47am. Customer service was there to listen to your questions about the arrival of your parcel. It arrived at the relay point the same day. The 24/48h delivery time was also respected by the carrier. Sincerely, Clement
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2022
Nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2022
Order sent very quickly, very good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2022
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2022
good, nothing to say or complain about, just that it would be preferable for the size of the sticks to appear on the packaging or in the product description so that you can choose according to the size of the fish.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2022
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2022
Satisfied, but the box had been mishandled and was open. Probably rough handling by the carrier or the carton wasn't strong enough.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2022
The shipping costs were indicated at 1€ and once ordered we find ourselves with 6 € shipping costs.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2022
Satisfactory orders. Didn't have a chance to test the after-sales service.
Attractive prices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2021
After a return trip to the carrier, the second shipment was perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/12/2021
Fast but couldn't get free shipping this time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2021
As always, pleasant site, fast service with a little candy to go with it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2021
Perfect for dispo. and bravo delivery in 24h especially in this season. Professional website for professionals.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2021
Parcels arrive without a hitch
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2021
Order received quickly, too bad the promo code didn't work. Otherwise I recommend it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2021
fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2021
....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2021
Very well ordered complete but package a little damaged as well as the box of my test fortunately remsét nothing broken
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2021
The system for topping up orders isn't quite up to scratch (I received my order without the topping up, even though the staff had validated it).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2021
Very good, fast and conform shipping. It's just a shame to receive a book in a big box with bubble wrap and padding. A simple cardboard envelope would have sufficed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2021
nice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2021
ok nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2021
Good product except that the clip was missing so that it could be removed and put back on the pump. We used it on our defective part.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2021
delivery took more than 48 hours and the notification of delivery was made the next day
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2021
Clear website. Products sent quickly, well packaged.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2021
For a 1st order I am very satisfied product conforms to what I ordered and speed of delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/10/2021
nothing to say very fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/10/2021
Avoid the GLS carrier....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2021
Order arrived the day it was supposed to, but the parcel was a bit damaged, fortunately it wasn't live!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/10/2021
nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2021
Order received in very good time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/10/2021
The site is easy to navigate and delivery is reasonable.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/10/2021
I'm missing some purchased products: nets
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2021
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/09/2021
perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/09/2021
Despite a problem with the delivery man, the responsiveness and speed were spot on - many thanks.
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