Customer reviews of Zoanthus.fr

9,7 /10

Based on 14 481 published reviews

5 13,3k 92% 4 757 5% 3 201 1% 2 86 1% 1 143 1%

Summary of reviews

Zoanthus.fr consistently delivers fast shipping and on-time delivery, with many customers noting quick, well-packaged orders and careful packaging that protects items. The store stands out for reliability and efficiency, including prompt order processing, accurate fulfillment, and clear communication that makes the shopping experience smooth and predictable. Product quality and value are highlighted by well-made, compliant devices and a wide range of references at fair prices, contributing to repeated, satisfying purchases. Customers also emphasize strong customer service and a trustworthy, professional shopping experience, often recommending the store and returning for future orders.

Reviews 2 and 5 stars

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Acheteur Vérifié

Published on 15/08/2018 à 20h32 following a purchase from 08/08/2018

Postage a little too high but fast delivery.

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Acheteur Vérifié

Published on 14/08/2018 à 18h45 following a purchase from 06/08/2018

always fast well packaged, I love this site ️

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Acheteur Vérifié

Published on 14/08/2018 à 07h10 following a purchase from 31/07/2018

Beautiful site

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Acheteur Vérifié

Published on 14/08/2018 à 02h21 following a purchase from 04/08/2018

fast delivery as always

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Acheteur Vérifié

Published on 13/08/2018 à 20h53 following a purchase from 09/08/2018

Very fast delivery and well packaged for a first order. Keep up the good work.

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Acheteur Vérifié

Published on 13/08/2018 à 12h45 following a purchase from 01/08/2018

Very satisfied

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Acheteur Vérifié

Published on 13/08/2018 à 06h43 following a purchase from 06/08/2018

I received a box of live phytoplankton 3 days after it was sent, even though I wanted to pay by Chronopost. It wasn't even packed with polystyrene protection, which is compulsory for live products. I didn't even open the hermetically sealed bottle because it smelled so rotten. I sent an e-mail, but Monsieur was offended and sent me packing. It doesn't matter, there are other, more intelligent suppliers.

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Response from Zoanthus.fr Published on 13/08/2018

Hello, thank you for your kind feedback.
As explained to you many times, zoanthus was on vacation until August 8th (which was clearly announced in various places on the site, at the bottom of the page in red and on all the product sheets with the mention "shipped on August 8th"). So it didn't take three days for your order of the 6th to arrive, since it left on the 9th for delivery on the 10th. That's 24 hours in transit.
As for the phytoplankton, there's no problem with a refund, the store simply needs to collect the goods. Best regards Clément

Acheteur Vérifié

Published on 13/08/2018 à 02h40 following a purchase from 08/08/2018

This is my 1st order from zoanthus, and I'm delighted. Shipment was immediate, with tracking information. Impeccable in every way, I highly recommend it, and I'll be back myself!

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Acheteur Vérifié

Published on 12/08/2018 à 14h14 following a purchase from 21/07/2018

Very good vpc I recommend without problem

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Acheteur Vérifié

Published on 12/08/2018 à 13h19 following a purchase from 31/07/2018

Very good customer service speed

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Acheteur Vérifié

Published on 12/08/2018 à 12h58 following a purchase from 08/08/2018

Very good, serious

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Acheteur Vérifié

Published on 11/08/2018 à 15h26 following a purchase from 04/08/2018

Impeccable in every way

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Acheteur Vérifié

Published on 11/08/2018 à 14h18 following a purchase from 09/08/2018

Top vpc

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Acheteur Vérifié

Published on 11/08/2018 à 12h32 following a purchase from 18/07/2018

Perfect , fast delivery .

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Acheteur Vérifié

Published on 10/08/2018 à 13h19 following a purchase from 03/08/2018

Impeccable, as usual.

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Acheteur Vérifié

Published on 09/08/2018 à 19h28 following a purchase from 19/07/2018

Fine

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Acheteur Vérifié

Published on 08/08/2018 à 13h03 following a purchase from 28/06/2018

Very well packed well received thank you

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Acheteur Vérifié

Published on 25/07/2018 à 19h54 following a purchase from 23/06/2018

At the top Clément listens to his customers and responds to their needs I recommend this site ...
See you soon

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Acheteur Vérifié

Published on 25/07/2018 à 18h09 following a purchase from 15/07/2018

Very professional and responsive.

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Acheteur Vérifié

Published on 25/07/2018 à 09h40 following a purchase from 13/07/2018

very satisfied fast available

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Acheteur Vérifié

Published on 23/07/2018 à 13h32 following a purchase from 18/07/2018

The best of the sites

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Acheteur Vérifié

Published on 22/07/2018 à 23h39 following a purchase from 16/07/2018

Very good, impeccable service and very fast. Gifts are added to the package!

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Acheteur Vérifié

Published on 22/07/2018 à 21h27 following a purchase from 17/07/2018

As efficient and fast as ever! I highly recommend this pro!

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Acheteur Vérifié

Published on 22/07/2018 à 12h57 following a purchase from 18/07/2018

Perfect!

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Acheteur Vérifié

Published on 22/07/2018 à 11h50 following a purchase from 11/07/2018

Nickel always what you need in stock and fast delivery I recommend

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Acheteur Vérifié

Published on 22/07/2018 à 07h59 following a purchase from 14/07/2018

Fast and well packaged

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Acheteur Vérifié

Published on 21/07/2018 à 13h10 following a purchase from 16/07/2018

orders are placed quickly

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Acheteur Vérifié

Published on 21/07/2018 à 06h29 following a purchase from 12/07/2018

Very Good

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Acheteur Vérifié

Published on 20/07/2018 à 18h28 following a purchase from 12/07/2018

very good site .never any problem.Clement and very professional.

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Acheteur Vérifié

Published on 20/07/2018 à 13h39 following a purchase from 12/07/2018

Perfect as always. Thank you

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Acheteur Vérifié

Published on 20/07/2018 à 13h08 following a purchase from 13/07/2018

very good feedback it is aligned with the price of a competitor bravo and thank you long life to zoanthus

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Acheteur Vérifié

Published on 20/07/2018 à 06h02 following a purchase from 11/07/2018

Perfect!

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Acheteur Vérifié

Published on 20/07/2018 à 05h36 following a purchase from 11/07/2018

Serious and fast. I recommend

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Acheteur Vérifié

Published on 19/07/2018 à 14h59 following a purchase from 13/07/2018

Very good

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Acheteur Vérifié

Published on 18/07/2018 à 14h31 following a purchase from 11/07/2018

Perfect!

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Acheteur Vérifié

Published on 18/07/2018 à 13h00 following a purchase from 11/07/2018

As usual, impeccable Continue in this direction clement and thank you for this order delivered quickly

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Acheteur Vérifié

Published on 16/07/2018 à 11h25 following a purchase from 09/07/2018

material as ordered

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Acheteur Vérifié

Published on 15/07/2018 à 14h01 following a purchase from 08/07/2018

Very good site

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Acheteur Vérifié

Published on 15/07/2018 à 13h42 following a purchase from 10/07/2018

Impeccable, reliable, fast and always a little extra in the parcel.

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Acheteur Vérifié

Published on 15/07/2018 à 13h36 following a purchase from 11/07/2018

Absolutely perfect site, nothing to complain about in terms of service and delivery. Others should follow their example. Quite a few products missing from stock. A little more variety and brand would be appreciated, especially on anti-jump filer and spare parts.

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