Customer reviews of Zoanthus.fr

It would be nice to be able to insert a delivery window with DPD!

In positive terms, the product matches what was advertised on the website. They sent it quickly, fast without delays. The information and communication are excellent. In negative terms, the packaging is the product's own box, which makes it easier to get damaged. In one of the glasses, there was a drop of water, as if they had tested the operation before sending it, that's great but if that's the case, they should inform about it. One of the glasses was poorly tightened, loose, and when turning on and operating the equipment, the water started to spill out forcefully staining everything, they should put some paper informing to check the glasses in case they moved during transport or while testing the mechanism and are not properly adjusted. One of the small blue pieces that secure the tubes to the glasses was missing, looking in the box, it appeared loose among the cardboard at the bottom. Other than that, very happy with everything, very good quality-price ratio and attention in general, if it weren't for those small details, they deserve 5 stars. Very happy. I would buy again on this online page, company. Thank you very much for everything.

Good

Ra

Good product, fast and compliant delivery

No return voucher when the purchased items are not suitable. The shipping and return costs are therefore more expensive than the purchased products...

Perfect. Thank you for the very short delay between order and delivery

Fast delivery, anti-silicate resin placed in the filter, too early to see the result on the diatoms

Hello, Beyond the quality of the products, I rate the service moderately because the delivery location was changed and dropped off in a place much further than expected. Regards

Fast shipping, well-packaged parcel. Sent by DPD which is generally a good carrier. Small downside this time. While I was waiting for the delivery at home as planned, DPD left the package in one of the most remote points of the city. Too bad, otherwise it would have been perfect.

Very good

missing the magnet as with every order

Fast service

Delivery time a bit long

Too early to give an opinion

Thank you

Shipping times not in line and product arrived damaged.

Very good

No complaints, items came exactly as I ordered them. I thougnt it would be faster as it's a EU country and I am in Sweden (hence the 4 stars instead of 5) but overall satisfied and will buy again from here if I don't urgently need items to be here in a hurry.

the purchased product was not compatible with what I had. but it's only my fault because I ordered without going into detail.

Article delivered with very short drainage pipes (5cm). I have to look for tubing at a retailer. Too bad.

Satisfaction with the ordered products, but very very disappointed with the delivery, I paid to receive the package at home, I had to go to a pickup point very disappointed with DPD

Fast delivery only downside not always the possibility of being delivered to a relay point. I recommend.

Quick order

Rein to say a very good and serious site

The ordered product bottle was half open and everything spilled in the box....

Could be better. The delivery was perfect, well packaged, nothing to say. However, at the price of the plants, I found better elsewhere, I got two rotten ones out of 6.

Order placed, I realized a mistake I had made, so I immediately sent an email afterwards to ask them to modify it, but I received no response from them and the order was shipped the next day without modification and as of now I have no response to the emails sent since the order. Not very serious.

Disappointed that an exchange is not possible in case of a purchase error and that shipping costs are to be borne by the customer in case of return.

In the end, everything went well.

I really enjoy shopping at Zoanthus. However, there are times when orders arrive slightly damaged (bottles with a slight leak, packaging damaged). These situations do not justify a return, but they show that the quality of shipping could be improved. I also understand that for international shipments, several carriers may be involved.

Ok

Arrived on time and not yet set up

Package delivered to another DPD pickup point, useless as always.

I recommend it, there is a choice and it is shipped quickly.

I highly recommend this very good store.

I am not satisfied that I cannot be delivered more than 3 boxes of filters or peat.

Quick and easy to order. Too bad there isn't more stock. Only 2 boxes of glitter available for my fish.

ras

I often order but a bit disappointed with the new sticky magnets! It loses its charm! Not sure I will continue to order when I find cheaper elsewhere!