Customer reviews of Zoanthus.fr

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Acheteur vérifié

Rating: 4 out of 5

Published on 18/03/2021 à 11h36 following a purchase from 07/03/2021

Fast delivery, damaged packaging but product intact. Thank you

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Acheteur vérifié

Rating: 4 out of 5

Published on 17/03/2021 à 16h46 following a purchase from 07/03/2021

product as described, the little sweet and the little magnet nice coli arrived on time

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Acheteur vérifié

Rating: 4 out of 5

Published on 17/03/2021 à 09h44 following a purchase from 12/02/2021

well

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Acheteur vérifié

Rating: 4 out of 5

Published on 15/03/2021 à 18h56 following a purchase from 09/03/2021

second order with no worries.fast delivery

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Acheteur vérifié

Rating: 3 out of 5

Published on 15/03/2021 à 18h47 following a purchase from 07/03/2021

check orders before packing

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Acheteur vérifié

Rating: 4 out of 5

Published on 14/03/2021 à 20h20 following a purchase from 06/03/2021

a little disappointed with the packaging, I had recommended the balling in bucket (to renew mine), at the final 1 of broken in the package but otherwise always top

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Acheteur vérifié

Rating: 4 out of 5

Published on 14/03/2021 à 14h36 following a purchase from 10/03/2021

Really fast shipping (ordered in the afternoon, received the next morning). Only downside: the cost of postage was a bit high, which made me think twice about ordering.

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Acheteur vérifié

Rating: 4 out of 5

Published on 13/03/2021 à 17h38 following a purchase from 09/03/2021

Good site

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Acheteur vérifié

Rating: 4 out of 5

Published on 08/03/2021 à 22h48 following a purchase from 20/02/2021

Lack of communication with the customer, especially if there is a problem with a product, difficult to reach by phone too, but fast delivery.

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Acheteur vérifié

Rating: 4 out of 5

Published on 05/03/2021 à 19h03 following a purchase from 01/03/2021

I really like this site and order from it often. The only downside is that I find it a bit mean-spirited to charge for Paypal payments.

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Acheteur vérifié

Rating: 4 out of 5

Published on 02/03/2021 à 11h52 following a purchase from 23/02/2021

products ordered well received well packaged

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Acheteur vérifié

Rating: 4 out of 5

Published on 01/03/2021 à 20h05 following a purchase from 22/02/2021

Serious site with a wide selection available. One drawback: high shipping costs.

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Acheteur vérifié

Rating: 4 out of 5

Published on 28/02/2021 à 11h44 following a purchase from 19/02/2021

Super good product, shipping a little expensive ...

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Acheteur vérifié

Rating: 4 out of 5

Published on 26/02/2021 à 17h22 following a purchase from 22/02/2021

Very good site. Simple navigation, search OK.
One drawback though. Delivery charges are high.
But the negative point is the extra charge when paying with PayPal. That's a bummer.
Otherwise good experience

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Acheteur vérifié

Rating: 4 out of 5

Published on 24/02/2021 à 19h05 following a purchase from 14/02/2021

product missing on delivery but reimbursed by zoanthus perfect

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Acheteur vérifié

Rating: 4 out of 5

Published on 22/02/2021 à 17h32 following a purchase from 16/02/2021

A few sheets of slate were broken

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Acheteur vérifié

Rating: 4 out of 5

Published on 15/02/2021 à 16h11 following a purchase from 09/02/2021

The right site for my aquarium research.

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Acheteur vérifié

Rating: 4 out of 5

Published on 15/02/2021 à 14h10 following a purchase from 08/02/2021

Very good site but there are certain products which miss quickly Promotion. very great choice of products.

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Acheteur vérifié

Rating: 4 out of 5

Published on 09/02/2021 à 18h42 following a purchase from 31/01/2021

Very fun, easy-to-use site

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Acheteur vérifié

Rating: 4 out of 5

Published on 09/02/2021 à 14h48 following a purchase from 27/01/2021

Missing product alert did not work

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Acheteur vérifié

Rating: 4 out of 5

Published on 08/02/2021 à 19h11 following a purchase from 29/01/2021

Serious team, fast preparation and shipment. The material is in accordance with my order. However, the delivery service and the deliveryman are not up to scratch. Order not delivered on the scheduled date and impossible to choose another date on the site with the number provided by the provider. The deliveryman told me he could not wait 5 minutes for me to send someone to pick up my order when I waited two days to be delivered compared to the date initially scheduled and without an email to warn me!!!

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Acheteur vérifié

Rating: 4 out of 5

Published on 08/02/2021 à 15h07 following a purchase from 30/01/2021

Fast delivery and plenty of choice on the site

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Acheteur vérifié

Rating: 3 out of 5

Published on 08/02/2021 à 12h24 following a purchase from 05/02/2021

Fast, efficient preparation, but the customer welcome on site needs improving: very cold, a little smile would be nice for customers too.

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Acheteur vérifié

Rating: 3 out of 5

Published on 07/02/2021 à 21h07 following a purchase from 30/01/2021

Recu rapidement et bien emballée Moyen pour la date de peremption de la nourriture tetra fevrier 2021 pour un commznde fevrier 2021

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Acheteur vérifié

Rating: 3 out of 5

Published on 07/02/2021 à 19h39 following a purchase from 31/01/2021

A bit complicated to find products, even when you know their names!

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Acheteur vérifié

Rating: 4 out of 5

Published on 07/02/2021 à 15h23 following a purchase from 31/01/2021

Fast order except delivery takes 4 days

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Acheteur vérifié

Rating: 4 out of 5

Published on 07/02/2021 à 13h18 following a purchase from 01/02/2021

Fine

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Acheteur vérifié

Rating: 3 out of 5

Published on 07/02/2021 à 09h00 following a purchase from 31/01/2021

Hide-and-seek basket

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Acheteur vérifié

Rating: 4 out of 5

Published on 05/02/2021 à 18h27 following a purchase from 31/01/2021

Very nice site, but I wanted to ask questions by phone as suggested on the site and it never answers.

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Acheteur vérifié

Rating: 4 out of 5

Published on 01/02/2021 à 00h30 following a purchase from 21/01/2021

Very fast delivery. Had a problem with the wrong item (same model but wrong pump size). Contact and response also very fast with sending a prepaid voucher to return by mail. The error is human and the after-sales service was very responsive, so no worries. Little touches in the parcel that aren't essential but are a pleasure.

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Response from Zoanthus.fr Published on 05/02/2021

Thank you for your comment. We apologize for the inconvenience. We look forward to seeing you again at Zoanthus!

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Acheteur vérifié

Rating: 4 out of 5

Published on 31/01/2021 à 08h14 following a purchase from 24/01/2021

Good service, I recommend.

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Response from Zoanthus.fr Published on 05/02/2021

Thank you for your comment, we look forward to seeing you at Zoanthus!

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Acheteur vérifié

Rating: 4 out of 5

Published on 30/01/2021 à 21h58 following a purchase from 24/01/2021

Very good delivery service

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Response from Zoanthus.fr Published on 05/02/2021

Thank you for your comment, we look forward to seeing you at Zoanthus!

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Acheteur vérifié

Rating: 4 out of 5

Published on 26/01/2021 à 16h51 following a purchase from 20/01/2021

conforming material

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Response from Zoanthus.fr Published on 05/02/2021

Thank you for your comment, we look forward to seeing you at Zoanthus!

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Acheteur vérifié

Rating: 3 out of 5

Published on 25/01/2021 à 12h06 following a purchase from 09/01/2021

I'm still waiting for the rest of my order and the product description is not clear.

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Acheteur vérifié

Rating: 4 out of 5

Published on 20/01/2021 à 11h14 following a purchase from 02/12/2020

I had a problem shipping my order, but zoanthus was able to fix it.

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Response from Zoanthus.fr Published on 05/02/2021

Thank you for your comment. We apologize again for the inconvenience. We look forward to seeing you again at Zoanthus!

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Acheteur vérifié

Rating: 4 out of 5

Published on 18/01/2021 à 13h38 following a purchase from 03/12/2020

average delivery: the relay didn't know about it, so I had to go back several times! impeccable site products.

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Response from Zoanthus.fr Published on 05/02/2021

Thank you for your comment. We apologize for the inconvenience. We look forward to seeing you again at Zoanthus!

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Acheteur vérifié

Rating: 4 out of 5

Published on 18/01/2021 à 08h09 following a purchase from 07/01/2021

order fulfilled as advertised, efficient tracking, well-prepared parcel

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Response from Zoanthus.fr Published on 05/02/2021

Thank you for your comment, we look forward to seeing you at Zoanthus!

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Acheteur vérifié

Rating: 4 out of 5

Published on 16/01/2021 à 18h42 following a purchase from 06/01/2021

Good overall but delivery time longer than usual

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Acheteur vérifié

Rating: 4 out of 5

Published on 13/01/2021 à 08h28 following a purchase from 03/01/2021

Super fast thanks to you for the nice little thing with the order see you soon

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Acheteur vérifié

Rating: 3 out of 5

Published on 12/01/2021 à 15h42 following a purchase from 31/12/2020

The tracking of my parcel was not top notch, my parcel had already been gone for several days when I received the departure notice, then it was at the relay point long before I received the SMS to go and get it, and finally the ROWA resin article was half empty in the box.

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