Customer reviews of Zoanthus.fr

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 14 479 published reviews
5 13,3k 92% 4 757 5% 3 201 1% 2 86 1% 1 143 1%

Summary of reviews

Zoanthus.fr consistently delivers fast shipping and on-time delivery, with many customers noting quick, well-packaged orders and careful packaging that protects items. The store stands out for reliability and efficiency, including prompt order processing, accurate fulfillment, and clear communication that makes the shopping experience smooth and predictable. Product quality and value are highlighted by well-made, compliant devices and a wide range of references at fair prices, contributing to repeated, satisfying purchases. Customers also emphasize strong customer service and a trustworthy, professional shopping experience, often recommending the store and returning for future orders.

Reviews 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2020
Very fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2020
Very good site fast delivery I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2020
Pay attention to order and delivery tracking
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2020
A very large choice of products and thanks for the sticker and magnet...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2020
meets my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2020
first order, no problem with delivery. delivery charges a little expensive for the destination.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/11/2020
unclear - focbe there to use pypal and product information very fuzzy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2020
no problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2020
Satisfied with the reception, careful packaging. A little problem with the delivery time at first, but after contacting support, the order went out the next day and I received it in 48 hours, so I'm very happy.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2020
input
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2020
Fine
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/11/2020
Too bad nobody answers the phone
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2020
beautiful presentation but relatively difficult to navigate
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/11/2020
Good service despite having to call customer service to find out the status of the order. Thanks to the team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2020
Ras fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/11/2020
very good product, just a small problem with delivery, a canister that didn't close properly, but nothing serious.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/11/2020
Hello the site seems very good, the problem would come more from the delivery! Not ringing the bell and throwing the parcel over the gate could be a new method!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/11/2020
Promised scalpel blades still in short supply
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
compliant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2020
For the products everything is OK only downside I find the delivery in point relay rather expensive more that it takes almost a week to receive the order too bad
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/10/2020
Satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/08/2020
ALL CLEAR.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2020
Dpd delivered the parcel to the wrong address. It was only thanks to the person at the wrong address who brought it to me that I got the parcel.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2020
well but I had a problem of delivery zoanthus made me the delivery in point relai my gls does not deliver any more in point relai
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/10/2020
I put 4 because I had all the products I ordered available when I ordered them but I had to wait 12 days because some products were missing even though they were marked as available on the site... but otherwise nothing to say about zoanthus, the prices are very competitive compared with others.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/10/2020
pleasant site ,Packages arrive in very good condition with fast delivery
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Response from Zoanthus.fr
Thank you for your comment and we look forward to seeing you again at Zoanthus.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2020
fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/10/2020
lack of clarity search for an unclear item
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2020
Everything arrived safely except for the salt bag...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/10/2020
No FR instructions
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/09/2020
Delay between order and delivery of several weeks. Obliged to relaunch
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Response from Zoanthus.fr
Hello, Thank you for taking the time to rate Zoanthus. We have indeed been delayed in the dispatch of your order, so I apologize if this has caused you any inconvenience.
We've had some problems with Dennerle restocking over the last few weeks. Everything is back in order now.
Sincerely, Clément
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/09/2020
It's not easy since the new site has been upgraded and is not intuitive with my cell phone, but I'm getting the hang of it.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/09/2020
impeccable to recommend
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Response from Zoanthus.fr
Thank you for your comment and we look forward to seeing you again at Zoanthus.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/09/2020
Order received complete. On the site it was promised free shipping and 5 euros 1st order but minimum order amount required ABSOLUTELY NOT VISIBLE LEGAL LIMIT. I reported this in writing.
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Response from Zoanthus.fr
Thank you for your comment. We have taken into account your remark concerning the visibility of the discount.
We look forward to seeing you again at Zoanthus.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/09/2020
either! fast delivery but the packaging leaves something to be desired..... the cardboard is not strong enough; it has been affected by the various handling operations; too bad
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Response from Zoanthus.fr
Thank you for your comment. We take your comment into account and apologize for the inconvenience. We look forward to seeing you again at Zoanthus.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2020
Serious site, too bad there's no chronopost delivery for the DOM.
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Response from Zoanthus.fr
Thank you for your comment, we have taken it into account. We look forward to seeing you again at Zoanthus.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2020
Everything is fine.
The only thing missing is a little email to warn when the order is put on hold for restocking one of the products.
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Response from Zoanthus.fr
Thank you for your comment, we have taken it into account. We look forward to seeing you again at Zoanthus.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2020
Good article
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Response from Zoanthus.fr
Thank you for your comment and we look forward to seeing you again at Zoanthus.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/07/2020
Clear, precise description
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Response from Zoanthus.fr
Thank you for your comment and we look forward to seeing you again at Zoanthus.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/07/2020
Merchandise well received, thanks for the sweets but we don't eat carambars.
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Response from Zoanthus.fr
Thank you for your comment and we look forward to seeing you again at Zoanthus.
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