Customer reviews of Zoanthus.fr

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 14 233 published reviews
5 13,1k 92% 4 746 5% 3 196 1% 2 80 1% 1 137 1%

Summary of reviews

The online store Zoanthus.fr is praised for its exceptional delivery speed, with numerous customers highlighting fast and reliable shipping that consistently meets their expectations. Many orders are reported to arrive quickly, often within two days, and are well-packaged, ensuring that products reach customers in excellent condition. The quality of the products is also a recurring theme, with many customers expressing satisfaction with aquarium items specifically noted for their reliability and compliance with descriptions.

Reviews 3 and 4 stars

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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 02/11/2020
Hello the site seems very good, the problem would come more from the delivery! Not ringing the bell and throwing the parcel over the gate could be a new method!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 02/11/2020
Promised scalpel blades still in short supply
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
compliant
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/10/2020
For the products everything is OK only downside I find the delivery in point relay rather expensive more that it takes almost a week to receive the order too bad
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/10/2020
Satisfied
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/08/2020
ALL CLEAR.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/10/2020
Dpd delivered the parcel to the wrong address. It was only thanks to the person at the wrong address who brought it to me that I got the parcel.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/10/2020
well but I had a problem of delivery zoanthus made me the delivery in point relai my gls does not deliver any more in point relai
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/10/2020
I put 4 because I had all the products I ordered available when I ordered them but I had to wait 12 days because some products were missing even though they were marked as available on the site... but otherwise nothing to say about zoanthus, the prices are very competitive compared with others.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/10/2020
pleasant site ,Packages arrive in very good condition with fast delivery
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Response from Zoanthus.fr
Thank you for your comment and we look forward to seeing you again at Zoanthus.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/10/2020
fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/10/2020
lack of clarity search for an unclear item
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/10/2020
Everything arrived safely except for the salt bag...
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/10/2020
No FR instructions
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 17/09/2020
Delay between order and delivery of several weeks. Obliged to relaunch
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Response from Zoanthus.fr
Hello, Thank you for taking the time to rate Zoanthus. We have indeed been delayed in the dispatch of your order, so I apologize if this has caused you any inconvenience.
We've had some problems with Dennerle restocking over the last few weeks. Everything is back in order now.
Sincerely, Clément
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/09/2020
It's not easy since the new site has been upgraded and is not intuitive with my cell phone, but I'm getting the hang of it.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 19/09/2020
impeccable to recommend
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Response from Zoanthus.fr
Thank you for your comment and we look forward to seeing you again at Zoanthus.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 16/09/2020
Order received complete. On the site it was promised free shipping and 5 euros 1st order but minimum order amount required ABSOLUTELY NOT VISIBLE LEGAL LIMIT. I reported this in writing.
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Response from Zoanthus.fr
Thank you for your comment. We have taken into account your remark concerning the visibility of the discount.
We look forward to seeing you again at Zoanthus.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 15/09/2020
either! fast delivery but the packaging leaves something to be desired..... the cardboard is not strong enough; it has been affected by the various handling operations; too bad
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Response from Zoanthus.fr
Thank you for your comment. We take your comment into account and apologize for the inconvenience. We look forward to seeing you again at Zoanthus.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/08/2020
Serious site, too bad there's no chronopost delivery for the DOM.
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Response from Zoanthus.fr
Thank you for your comment, we have taken it into account. We look forward to seeing you again at Zoanthus.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/08/2020
Everything is fine.
The only thing missing is a little email to warn when the order is put on hold for restocking one of the products.
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Response from Zoanthus.fr
Thank you for your comment, we have taken it into account. We look forward to seeing you again at Zoanthus.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/08/2020
Good article
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Response from Zoanthus.fr
Thank you for your comment and we look forward to seeing you again at Zoanthus.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/07/2020
Clear, precise description
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Response from Zoanthus.fr
Thank you for your comment and we look forward to seeing you again at Zoanthus.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/07/2020
Merchandise well received, thanks for the sweets but we don't eat carambars.
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Response from Zoanthus.fr
Thank you for your comment and we look forward to seeing you again at Zoanthus.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/07/2020
site advised
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Response from Zoanthus.fr
Thank you for your comment and we look forward to seeing you again at Zoanthus.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/07/2020
For a first order, nothing to say.
Very well packaged product.
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Response from Zoanthus.fr
Thank you for your comment and we look forward to seeing you again at Zoanthus.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/07/2020
Too bad home delivery is so expensive
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Response from Zoanthus.fr
We look forward to seeing you again at Zoanthus.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 15/07/2020
Extremely fast shipping, but shipping costs too high
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Response from Zoanthus.fr
Hello, thank you for your comment. We have lowered our home delivery charges. We look forward to seeing you again at Zoanthus.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/07/2020
Good, but it's a shame to have it delivered to a relay point or to have to pay postage.
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Response from Zoanthus.fr
We look forward to seeing you again at Zoanthus.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/07/2020
It's low
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/07/2020
The company is great, but the site is too slow!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/06/2020
Product received as requested, just a discrepancy between the availability announced on the site and the acknowledgement of receipt.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/06/2020
The products are always impeccable! But the price of delivery! What a disappointment! Can you do anything to lower your shipping costs? Especially when the DPD pick-ups are far away and difficult to reach by car (difficult to park)!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/06/2020
A little long to restock but otherwise very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/06/2020
Very good I recommend
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/06/2020
Very fast delivery, compliant, with the little carambar that makes you happy.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/06/2020
Fast, convenient delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/06/2020
bonne note même si certain produit manque a l'appel mes bon les tarif a revoir cote livraison un peut chère vis a vis de paypal!!! pour livraison !!!!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/06/2020
order received in 2 parts but not notified Obliged to inquire Otherwise top
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/06/2020
Very good site for aquarium equipment, delivery sometimes a little long.
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