Customer reviews of Zoanthus.fr

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 14 477 published reviews
5 13,3k 92% 4 757 5% 3 201 1% 2 86 1% 1 143 1%

Summary of reviews

Zoanthus.fr consistently delivers fast shipping and on-time delivery, with many customers noting quick, well-packaged orders and careful packaging that protects items. The store stands out for reliability and efficiency, including prompt order processing, accurate fulfillment, and clear communication that makes the shopping experience smooth and predictable. Product quality and value are highlighted by well-made, compliant devices and a wide range of references at fair prices, contributing to repeated, satisfying purchases. Customers also emphasize strong customer service and a trustworthy, professional shopping experience, often recommending the store and returning for future orders.

Reviews 3 and 4 stars

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P
Patrick B.
Rating: 4 out of 5
following a purchase from 16/06/2023
slightly long delivery time
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Jean-Pierre B.
Rating: 4 out of 5
following a purchase from 17/06/2023
Delivery by DPD not great!!!
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Patrick H.
Rating: 3 out of 5
following a purchase from 06/04/2023
Restricted catalog!
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Florence M.
Rating: 4 out of 5
following a purchase from 16/04/2023
Plenty of choice for aquarists, at attractive prices. Too bad for some out-of-stock items...
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Claude H.
Rating: 4 out of 5
following a purchase from 14/04/2023
Received my order in perfect condition
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Pierre M.
Rating: 4 out of 5
following a purchase from 17/03/2023
Very fast delivery
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Gael B.
Rating: 4 out of 5
following a purchase from 02/04/2023
Delivery by Mondial Relay not top-notch and therefore unreliable in terms of delivery times Too bad When it comes to the site and the speed of delivery, nothing to complain about.
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Frédéric B.
Rating: 4 out of 5
following a purchase from 03/04/2023
Shipment conforms, we'll have to see how the parcels are strengthened, because those brutes at the post office don't spare the parcels. But apart from that, perfect as usual.
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Christine B.
Rating: 4 out of 5
following a purchase from 04/04/2023
Fast delivery
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Frédéric C.
Rating: 4 out of 5
following a purchase from 18/03/2023
Good follow-up and on-time delivery.
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Dominique G.
Rating: 4 out of 5
following a purchase from 15/03/2023
R.A.S
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Dominique T.
Rating: 3 out of 5
following a purchase from 07/03/2023
The products are great, but it's hard to get them in quantity, which means you can't take advantage of the free shipping offered! Is this intentional?
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Fabrice D.
Rating: 4 out of 5
following a purchase from 06/03/2023
Super fast shipping. Just a shame that the ph buffer for calibrating the ph tester is not included.
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Dominique S.
Rating: 4 out of 5
following a purchase from 06/03/2023
Expensive shipping costs
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Matthieu D.
Rating: 3 out of 5
following a purchase from 11/02/2023
The order took a long time to arrive because the product was out of stock, whereas when I ordered it it was not out of stock.
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Patrick C.
Rating: 4 out of 5
following a purchase from 19/02/2023
Correct website perfect delivery I recommend
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Marie Christine V.
Rating: 4 out of 5
following a purchase from 10/02/2023
Good reactivity respected deadlines small Gift candy it makes pleasure
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Jean-Marie E.
Rating: 4 out of 5
following a purchase from 08/02/2023
very well.
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Pierre H.
Rating: 4 out of 5
following a purchase from 05/02/2023
Nothing to say except delivery was disappointing, 1 week to get a planarian trap and the receptionist had trouble finding it.
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Aline R.
Rating: 4 out of 5
following a purchase from 03/02/2023
I received the product, I found the delivery time a little long.
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Takahiro U.
Rating: 4 out of 5
following a purchase from 05/02/2023
Very good.
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Bruno J.
Rating: 4 out of 5
following a purchase from 25/01/2023
very good site with fast delivery
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Damien S.
Rating: 4 out of 5
following a purchase from 19/01/2023
Nothing to complain about order always top notch
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Sébastien L.
Rating: 4 out of 5
following a purchase from 08/01/2023
Delay in delivery due to waiting for restocking when everything was available at the time of ordering.
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Thierry G.
Rating: 4 out of 5
following a purchase from 14/01/2023
Delivery on time, product compliant
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Briau P.
Rating: 4 out of 5
following a purchase from 16/01/2023
No response to my phone call about a triton product
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Takahiro U.
Rating: 3 out of 5
following a purchase from 15/01/2023
The plastic cap of the prodiut was broken. Two lunatics were arrested like that.
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Xavier L.
Rating: 4 out of 5
following a purchase from 09/01/2023
Apparently effective!
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Christophe R.
Rating: 4 out of 5
following a purchase from 04/01/2023
Good as usual
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Maeva J.
Rating: 4 out of 5
following a purchase from 01/01/2023
Order received in the time indicated, RAS, product conforms. Satisfied with my order!
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Bernard O.
Rating: 4 out of 5
following a purchase from 01/01/2023
Fast delivery, but few products in stock, so orders are limited.
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Raphaelle L.
Rating: 4 out of 5
following a purchase from 29/12/2022
Very fast delivery, clean package and the site is very detailed.
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Florian D.
Rating: 3 out of 5
following a purchase from 06/12/2022
Package received 3 weeks after order placed on website... I had to go and buy products for the maintenance of my reef aquarium in a hurry from another retailer... Customer service didn't reply to my emails asking about the delivery time (email sent 7 days after placing the order).
I finally got someone on the phone who informed me that, due to a computer problem, the stock displayed on the website did not correspond to the actual stock... And that one of my products was out of stock.
The person on the phone didn't want to send me the first part of my order in a first parcel, so that I wouldn't have to go to another store.
It's a pity, because I've already ordered from Zoanthus several times without any problems.
However, I would still recommend this store, which has proved its reliability in the past. A word of advice to the Zoanthus team: if the problem occurs again, it would be advisable to inform the customer by e-mail, and to offer to send the parcel in 2 instalments in order to deliver the essential products within a reasonable time.
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Michael D.
Rating: 4 out of 5
following a purchase from 21/12/2022
....
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Kevin D.
Rating: 4 out of 5
following a purchase from 20/12/2022
At the top
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Anthony M.
Rating: 4 out of 5
following a purchase from 20/12/2022
Super site
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Nicolas L.
Rating: 4 out of 5
following a purchase from 16/12/2022
Fast delivery but I was not informed of any changes in my order.
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Vincent D.
Rating: 4 out of 5
following a purchase from 06/12/2022
I'm withdrawing one star, as several attempts to call me have gone unanswered for the follow-up of my order.
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Olivier A.
Rating: 4 out of 5
following a purchase from 14/12/2022
Fast and as ordered
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Daniel L.
Rating: 4 out of 5
following a purchase from 09/12/2022
Very good site
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