Customer reviews of Zoanthus.fr

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 14 233 published reviews
5 13,1k 92% 4 746 5% 3 196 1% 2 80 1% 1 137 1%

Summary of reviews

The online store Zoanthus.fr is praised for its exceptional delivery speed, with numerous customers highlighting fast and reliable shipping that consistently meets their expectations. Many orders are reported to arrive quickly, often within two days, and are well-packaged, ensuring that products reach customers in excellent condition. The quality of the products is also a recurring theme, with many customers expressing satisfaction with aquarium items specifically noted for their reliability and compliance with descriptions.

Reviews 3 and 4 stars

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C
christophe R.
Rating: 4 out of 5
following a purchase from 17/10/2022
Very good as usual
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RAYMOND H.
Rating: 3 out of 5
following a purchase from 08/10/2022
The order was sent on Monday, but the transport was deplorable! The parcel was delivered to my home on Friday morning,
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Michel W.
Rating: 4 out of 5
following a purchase from 01/10/2022
I didn't find everything, but compared to an objective list, it was the availability/price ratio that made the difference... Now we just need to optimize delivery costs!
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laurent L.
Rating: 4 out of 5
following a purchase from 02/10/2022
Very good! Only downside, on the site, after consulting the product sheet, when returning to the list, you have to start from the beginning ... (on iOS). ( on iOS ) And also, with my last order, I didn't receive my super zoanthus magnet... unacceptable! Lol Merci !
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Eric M.
Rating: 4 out of 5
following a purchase from 02/10/2022
Fast delivery and efficient products
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Anthony L.
Rating: 4 out of 5
following a purchase from 30/09/2022
Efficient and fast. Quality product and excellent packaging.
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frédéric D.
Rating: 4 out of 5
following a purchase from 24/09/2022
nothing to say! very good and attentive to customers! perfect!!
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philippe F.
Rating: 4 out of 5
following a purchase from 28/09/2022
Too bad so many items are out of stock.
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Gael D.
Rating: 4 out of 5
following a purchase from 21/09/2022
Attractive price, good advice and express delivery
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 09/09/2022
Product arrived with partially damaged cap
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/09/2022
perfect delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/09/2022
fast, as ordered
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/09/2022
Haven't tried it yet.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 21/08/2022
The packaging was patched up by the post office, the parcel arrived late, the information was not clear this time if, too bad.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/08/2022
Delivery as ordered and more. Thanks for the little extras.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/08/2022
Order prepared and dispatched quickly.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/07/2022
apart from the blunder on the hydroxide received, which was supposed to be calcium carbonate, just one unhappy word this time
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Response from Zoanthus.fr
Hello, thank you for your feedback. However, there was no error in the preparation of your order. It was calcium hydroxide that you ordered. The error is not on our side. Best regards, Clément
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 25/07/2022
After receiving my parcel, I wrote to you asking how I could exchange a T-shirt that was too small, as there was no return note in the parcel. I still haven't received a reply!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/07/2022
Ordered on July 11th, received on the 19th... A bit long though...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/07/2022
Reliable site, item received on time, if you want a fast delivery do not choose GLS as carrier.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/07/2022
Easy-to-use site, fast delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/07/2022
Delivery a little excessive but product ok
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/07/2022
No notification of parcel arrival at relay point
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/07/2022
I put 4 stars I find the product too expensive
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/07/2022
Super delighted with the delivery time, not even 48 hours, but I don't know if the box was closed properly or if it was rummaged through... It's a shame that the promotional codes didn't work... In any case, thank you because the items are super well protected (bubble wrap).
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/06/2022
Lots of choice and fast delivery, but disappointed to have to pay return costs even when it wasn't an ordering error on our part (the characteristics indicated didn't correspond to reality!).
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/06/2022
good.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/06/2022
Great!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/06/2022
As usual super fast despite a product that leaked in transit Top seller
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/05/2022
Practical and simple
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/05/2022
No warning of order delivery. She almost left again.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/05/2022
fast delivery; fair price. Well packed. 4 stars because of paypal fees
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/05/2022
High delivery costs, especially when buying a single item (more than half the item price)
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/05/2022
very easy on the site and fast shipping
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/05/2022
Too bad some items are in limited stock
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/04/2022
Choice and fast delivery!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/04/2022
Ras ras
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/04/2022
Order received very quickly, packaging perfectly secure, however I have a small remark about the payment in installments without charge, the service is not active on the site, which forced me to proceed with payment via paypal in 4 installments, but I was charged for carrying out this operation.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/04/2022
Very good customer service following a problem with an item. Returned immediately at no extra cost
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/04/2022
Low-noise pump
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