Customer reviews of Zoanthus.fr

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 14 478 published reviews
5 13,3k 92% 4 757 5% 3 201 1% 2 86 1% 1 143 1%

Summary of reviews

Zoanthus.fr consistently delivers fast shipping and on-time delivery, with many customers noting quick, well-packaged orders and careful packaging that protects items. The store stands out for reliability and efficiency, including prompt order processing, accurate fulfillment, and clear communication that makes the shopping experience smooth and predictable. Product quality and value are highlighted by well-made, compliant devices and a wide range of references at fair prices, contributing to repeated, satisfying purchases. Customers also emphasize strong customer service and a trustworthy, professional shopping experience, often recommending the store and returning for future orders.

Reviews 3 and 4 stars

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Cotta M.
Rating: 4 out of 5
following a purchase from 12/12/2022
Super fast and great reception
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Sebastien H.
Rating: 3 out of 5
following a purchase from 08/12/2022
Order placed on 08/12/22. received quickly but products that you pay a lot for don't even have a 1-year shelf life!!!!! Expires 08/23....
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Christian R.
Rating: 4 out of 5
following a purchase from 07/12/2022
well
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Patricia C.
Rating: 4 out of 5
following a purchase from 06/12/2022
Complies with my order. A little laborious for the delivery. Collection point in Chaville was lamentable. I had to go 3 times and the person didn't want to look for it, saying that it had left, even though I had received the message from DPD... I had to insist by refusing to leave for her to give it to me...
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Response from Zoanthus.fr
Hello Patricia, Thank you for your feedback :) We're sorry to hear about the difficulties you had collecting your parcel from the relay point. We hope your next order will be as smooth as possible. We look forward to seeing you again at Zoanthus.
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Patrick C.
Rating: 4 out of 5
following a purchase from 28/11/2022
Very good
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Florent F.
Rating: 4 out of 5
following a purchase from 29/11/2022
Great products and fast delivery.
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Quentin D.
Rating: 4 out of 5
following a purchase from 20/11/2022
Super
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Jos B.
Rating: 4 out of 5
following a purchase from 15/11/2022
Several orders placed from Belgium; delivered in 2 days. Competitive prices.
I recommend
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Guy G.
Rating: 4 out of 5
following a purchase from 16/11/2022
Very good and fast
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Alain P.
Rating: 4 out of 5
following a purchase from 16/11/2022
as requested
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André L.
Rating: 4 out of 5
following a purchase from 04/11/2022
Zoanthus is an EXCELLENT mail-order site, but when a product is unavailable, don't let a future customer buy it and WAIT!
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Response from Zoanthus.fr
Hello, With the current economic situation, we prefer not to activate the sale of out-of-stock items, as the lead times on certain items can be very long.
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Didier L.
Rating: 3 out of 5
following a purchase from 31/10/2022
A little disappointed with this order which was not prepared as quickly as usual. I was out of a product for my seawater tank and it failed to arrive.
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Response from Zoanthus.fr
Hello, We apologize for the longer delay, but we do our best to get things done as quickly as possible.
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Marcel H.
Rating: 4 out of 5
following a purchase from 21/10/2022
But the chrono post service is slow
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Response from Zoanthus.fr
Hello, Your order took 48 hours to arrive, so there was no particular delay. Your order was dispatched on Monday 24th and arrived on the 26th. We do not ship packages over the weekend.
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Sylvain B.
Rating: 4 out of 5
following a purchase from 21/10/2022
O top!
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Jean-Claude M.
Rating: 4 out of 5
following a purchase from 23/10/2022
good as usual xxxxxxxxxxx
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Jerome R.
Rating: 4 out of 5
following a purchase from 19/10/2022
Very well packaged, competitive price, material as ordered. A pity for the delivery time which was a little longer than promised by the site. Nevertheless, I recommend Zoanthus.fr as a true professional among amateurs...
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Christophe R.
Rating: 4 out of 5
following a purchase from 17/10/2022
Very good as usual
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Raymond H.
Rating: 3 out of 5
following a purchase from 08/10/2022
The order was sent on Monday, but the transport was deplorable! The parcel was delivered to my home on Friday morning,
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Michel W.
Rating: 4 out of 5
following a purchase from 01/10/2022
I didn't find everything, but compared to an objective list, it was the availability/price ratio that made the difference... Now we just need to optimize delivery costs!
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Laurent L.
Rating: 4 out of 5
following a purchase from 02/10/2022
Very good! Only downside, on the site, after consulting the product sheet, when returning to the list, you have to start from the beginning ... (on iOS). ( on iOS ) And also, with my last order, I didn't receive my super zoanthus magnet... unacceptable! Lol Merci !
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Eric M.
Rating: 4 out of 5
following a purchase from 02/10/2022
Fast delivery and efficient products
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Anthony L.
Rating: 4 out of 5
following a purchase from 30/09/2022
Efficient and fast. Quality product and excellent packaging.
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Frédéric D.
Rating: 4 out of 5
following a purchase from 24/09/2022
nothing to say! very good and attentive to customers! perfect!!
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Philippe F.
Rating: 4 out of 5
following a purchase from 28/09/2022
Too bad so many items are out of stock.
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Gael D.
Rating: 4 out of 5
following a purchase from 21/09/2022
Attractive price, good advice and express delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/09/2022
Product arrived with partially damaged cap
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2022
perfect delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2022
fast, as ordered
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2022
Haven't tried it yet.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/08/2022
The packaging was patched up by the post office, the parcel arrived late, the information was not clear this time if, too bad.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2022
Delivery as ordered and more. Thanks for the little extras.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2022
Order prepared and dispatched quickly.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/07/2022
apart from the blunder on the hydroxide received, which was supposed to be calcium carbonate, just one unhappy word this time
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Response from Zoanthus.fr
Hello, thank you for your feedback. However, there was no error in the preparation of your order. It was calcium hydroxide that you ordered. The error is not on our side. Best regards, Clément
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/07/2022
After receiving my parcel, I wrote to you asking how I could exchange a T-shirt that was too small, as there was no return note in the parcel. I still haven't received a reply!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/07/2022
Ordered on July 11th, received on the 19th... A bit long though...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2022
Reliable site, item received on time, if you want a fast delivery do not choose GLS as carrier.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/07/2022
Easy-to-use site, fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/07/2022
Delivery a little excessive but product ok
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/07/2022
No notification of parcel arrival at relay point
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/07/2022
I put 4 stars I find the product too expensive
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