Reviews Zoanthus.fr

No notification of parcel arrival at relay point

High delivery costs, especially when buying a single item (more than half the item price)

Very bad experience thanks to GLS ... I hesitate to order again

Super fast but no magnet or sticker

If you have a problem, no one will answer.

Good product, fast delivery but excessive shipping costs

The parcel was delivered anywhere by DPD, even though zoanthus prepared it quickly and to the best of its ability. It is urgent to change delivery companies or risk penalising work that has so far been beyond reproach.

Few freshwater innovators.

Good evening, the products are perfect and conform to my wishes. What I find regrettable is that postage is free above a certain amount to which I thought I was entitled, unless the package contains sea salt (I was told) ????? (I took 25 kg) and unless I'm mistaken it's not mentioned anywhere on your site. What's more, I waited 15 days before being delivered, as you were out of stock on one of the products in my order, so I naively thought that you could make a commercial gesture, which unfortunately was not the case. Sincerely

Usually I've always been satisfied with the equipment ordered. On this order I'm disappointed because the pipes are not flat round.

Fast delivery but product description not precise enough on magnification

Order conformed to purchase, but the delivery time to Belgium was extremely long, order placed on Sunday, only received on Friday.

Hello, heater support arrived broken!

Order well received. One book a little chipped and missing the magnet that is normally in every order (my daughter was waiting for her magnet but disappointed when it arrived)...

Order well received but no response to questions sent to the site after receipt of order...

Hello, 2x damaged parcel for 10€ per delivery is not normal.

I'm not completely satisfied, the filter I ordered arrived partly broken and I had to wait a good ten days to receive the faulty part. In addition, I'm told I can contact them by phone but they never reply, only by e-mail.

I'm missing some purchased products: nets

Hello, very poorly packed parcel Fortunately, it was only filter media, but the packaging all exploded.

All in all, the products are in order. For this order, the packaging was very light and the DPD carrier was once again unscrupulous. Concerning the handling of this one, the parcel received was completely crushed. The shopkeeper refused to let me check the contents before signing for it. Fortunately, there was nothing fragile about it.

I bought a bubbler and of course when I receive them I discover that there is no device with the statue, very disappointed because it's just a decoration, and of course no information about it, you have to guess that you have to buy the device in addition to the decoration.

Silicate residue in my water

A sticker "fragile" to stick on the box these not the sea to drink, Delivery the worst possible, gls are the least noted by their customer, better go through another company. Instead of offering me a standard exchange for a skimmer that suffered a shock the response was "I've seen worse".

I didn't receive the discus Color Red but discus Color if you don't have the Red anymore remove it from your site

....

My delivery date was not met

Shipping costs too high for a single item ordered

I have a product that doesn't work and they haven't replied.

Sometimes it's a bit tricky to find the product you're looking for.

The parcel was not delivered to the chosen relay, which was much further from my home and much less convenient.

Site navigation not very easy

No GLS driver

Damaged ATI bottle leaking into the box, probably through the neck, but well packaged.

Hello, I'm still waiting for an answer to the problem we've been having

Fine

Some items are missing information. Type size and operating precision

Discount not available for additional orders.

Very good for the products but I took the most expensive fdp and despite everything, 5 days to receive my products. 17€ order and 12€ fdp...

Device faulty on receipt awaiting replacement

I'm moderately happy. This was my first order. One item was broken and one was too big. The maxspect ball box was open in the parcel, so everything was dusty. Too bad