English 
M
Rating: 3 out of 5
It could be improved as graphics and how it's structured
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 683 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2 and 3 stars
Reset filtersM
Rating: 3 out of 5
It is only mediocre because not even half of my order arrived
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R
Rating: 3 out of 5
I was unable to finalize my order because the site did not work properly. Order cancelled.
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A
Rating: 3 out of 5
14 days delivery time for items in stock. This could be faster.
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S
Rating: 2 out of 5
Poses as a Dutch site and supposedly sends right.... NOT! Had to wait more than 2 weeks for my stuff without being informed.... 1 time not again. Customer service also not best, already starts about not being able to cancel while you only ask for info.
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E
Rating: 3 out of 5
Order received eventree due to transport I think .. one of the three boxes open and incomplete .. the other two items were supposed to be metal 15cm . I'm still looking for the metal and the corresponding size. Yes well disappointed ...
Delivery well respected ... A bon entendeur ...
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Delivery well respected ... A bon entendeur ...
L
Rating: 2 out of 5
Poor-quality, expensive model.
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A
Rating: 3 out of 5
1001 hobbies state there in the UK but they are a French based company. service was ok was told parcel would be with me by 2/3 February got it by 5th was that down to the courier or from coming so far away .
C
Rating: 3 out of 5
Unfortunately, one of the paint cans had opened during transportation.
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S
Rating: 3 out of 5
The site offers a very wide range of products for modeling and collections in general but if you order something on preorder along with something in stock you may have to wait a long time so 6.5/10
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P
Rating: 3 out of 5
For the second time, item delivered does not correspond to the order
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G
Rating: 3 out of 5
parts are missing from the box, the parts are not numbered, I reported it by phone and was told I would be called back, no call back.
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D
Rating: 3 out of 5
Nice site, some things hard to find, price interesting only on sale. But if they are on sale then they really are on sale
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M
Rating: 2 out of 5
I ordered 2 models of the French Bee aircraft. The delay was very long. But above all one of the two planes was broken a rear wing I am disappointed with my purchase. I therefore give it 2 stars. Yet in its original box!
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E
Rating: 2 out of 5
Incomplete item. Unsealed box Telephone reply: not our fault (well, I'm summarizing, I'm surprised I'm still as calm as ever). Result: rubbish, I should survive for just under 17 euros. Correct delivery. Never order from them again.
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S
Rating: 3 out of 5
Watch out for delivery times!!! Order placed on January 15 and received on February 3... I was impatiently waiting for glue, and had to wait for the last three pieces from their suppliers, which they didn't have in stock, so that I could place a single complete order. Other sites don't wait until they've received all the items before making the final shipment. A partial shipment would have been welcome... As for the rest, everything was ok and in order.
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A
Rating: 2 out of 5
Definitely a site that offers a wide selection of items, good prices but, you can't wait two months for delivery. Definitely logistics needs to be improved.
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G
Rating: 3 out of 5
IUHIKP%L
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R
Rating: 2 out of 5
Did not fulfill website promise. Everything was available until I placed my order and paid. Sent within the week after ordering so was not correct, it was more like 10 days and delivery after 15 days. Never experienced so 1 time and never order here again and not to mention the broken packaging ( luckily there was no damage to the order )
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R
Rating: 3 out of 5
Cheap seller of the item, shipping a little long and packaging damaged.
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J
Rating: 3 out of 5
40 days to receive the order. In other occasions it has not been like this, but it is very delayed. The content, as expected
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M
Rating: 2 out of 5
model too expensive
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J
Rating: 3 out of 5
delivery time much too long. when i ordered everything was in stock. more than 10 days for delivery much too long for me.
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L
Rating: 3 out of 5
Many delays.
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L
Rating: 2 out of 5
An order placed on January 05. Messages received on the 15th mentioning "discounts" on a future order without further explanation. Delivery finally arrived more than two weeks later with two items missing. Request for explanation on the 20th. No reply after 7 days. In fact, I guess you have to understand that art is no longer available after the order has been placed.
Why leave unavailable items on the site? As for communication, it's very "average".
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Why leave unavailable items on the site? As for communication, it's very "average".
A
Rating: 3 out of 5
Thank you for the fast delivery
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G
Rating: 3 out of 5
The poor choice of courier company, with slow delivery and various excuses penalize my review
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J
Rating: 3 out of 5
assembly instructions are in English.
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K
Rating: 3 out of 5
Long delivery time. Model is okay, box is torn. Handling of the complaint bureaucratic.
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M
Rating: 3 out of 5
Regular
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B
Rating: 3 out of 5
lack of explanation in French on the construction of the model - also disappointed with the size of the model. Nothing to say about 1001Hobbies - delivery as ordered.
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J
Rating: 3 out of 5
Long waiting times
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N
Rating: 3 out of 5
Correct delivery: After a slight hitch due to an unforeseen restocking problem, the item finally arrived before Christmas.
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A
Rating: 2 out of 5
Continued to receive e mails asking me to verify and complete my purchase, even after I had received the item. I was told this was a 'bug' and had been removed, however, I still continued to receive them after this, also an e mail told me the item was coming into stock from a warehouse, even though it was listed as being in stock on their site, not very impressed. I won't be using them again.
C
Rating: 3 out of 5
The packaging of the 'item ordered was poor, the package containing the item jolted inside the box because there was only a sheet of paper as padding.
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J
Rating: 2 out of 5
Incomplete order, one of the items unavailable... No news, I had to call for several days to get through to someone. The refund was nevertheless made one month after the order...
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O
Rating: 2 out of 5
No news of my order which has been in supply since November.
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M
Rating: 3 out of 5
The package took a long time to arrive and the tracking was also lost for a long time by customer service who could not inform me of the location of my package. In any case, the package arrived, albeit very late, at its destination and complete with everything.
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L
Rating: 2 out of 5
Misleading availability information, no follow-up.
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F
Rating: 2 out of 5
Delivery time far too long (almost 1 month) and 3 different relay points other than the one I had requested;;;
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