English 
A
Rating: 2 out of 5
Even though I've found what I've been looking for for some time, I'm surprised at the prices of the products. Products much cheaper on other sites found recemm
Translated reviews
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2 and 3 stars
Reset filtersA
Rating: 2 out of 5
Once again the order was delayed and did not arrive complete... Yet on the day of purchase ALL products were listed
Translated reviews
A
Rating: 2 out of 5
Read my mail from 26 january 2021! Read my mail from 26 january 2021!
Translated reviews
Response from 1001hobbies
Dear Sir, Thank you for your feedback. We deplore this situation. We inform you that our customer service will contact you as soon as possible. cordially, customer care 1001hobbies.
A
Rating: 3 out of 5
Delivery time relatively long parcel arrives well packed but well almost 10 days to receive a package is too much
Translated reviews
A
Rating: 3 out of 5
Fast, a little more expensive than elsewhere, but with the merit of having paints that I can't find elsewhere. The big drawback is the labels stuck on the paint can reference...so you don't know what's in the can.
Translated reviews
A
Rating: 3 out of 5
There were errors that took a long time to correct and were badly corrected. It's not wonderful
Translated reviews
A
Rating: 3 out of 5
Good site overall, my only regret is my purchase of paint pots and it was difficult to assess the size of the pot and the type of paint because the photos do not all correspond to the product.
Translated reviews
A
Rating: 3 out of 5
Disappointed by the product, which was a birthday present! Two pieces of the puzzle ordered are damaged the paper covering the pieces is
Translated reviews
A
Rating: 3 out of 5
Order fulfilled in biblical time for a product presented in stock and instead not available. Too bad
Translated reviews
V
Rating: 3 out of 5
Zeer ontevreden! Een artikel besteld op 06/12/2020 en tot op heden nog steeds niet ontvangen. Na herhaaldelijk contact doen ze me verschillende 'aanbiedingen': 5% korting op volgende aankoop een credietnota terugzenden van artikel (!). Terwijl de wettelijke levertermijn van 30 dagen ruimschoots is overtreden en ik dus recht heb om de verkoopsovereenkomst ongedaan te maken en ze mijn geld terug moeten storten!
A
Rating: 2 out of 5
Frankly, the preparation is too long and the top of the propeller plate does not correspond at all to the photo. My hpi motor housing is very satisfactory.
Translated reviews
A
Rating: 3 out of 5
Great experience I will definitely repeat it
Translated reviews
A
Rating: 3 out of 5
My order was launched on 1812 and the package arrived on 141. I judge the service acceptable only in light of the Christmas season and the particular situation due to the pandemic. Normally I would expect faster delivery.
Translated reviews
A
Rating: 3 out of 5
TOO MANY PRODUCTS IN REASSOR IT'S PAINFUL
Translated reviews
A
Rating: 3 out of 5
Placed order 1/2/21 shipped out 1/7... Placed order 1/2/21 shipped out 1/7 arrived country of destination 1/8 10 days later no information on arrival
Translated reviews
V
Rating: 3 out of 5
Placed order 1/2/21 shipped out 1/7… Placed order 1/2/21 shipped out 1/7 arrived country of destination 1/8 10 days later no information on arrival
A
Rating: 2 out of 5
order placed before christmas based on stock given as available on the site but not received on january 11, 2021... making for a disappointed child! 1001maquettes only acknowledged the delayed availability after a complaint (no spontaneous information on the availability of the product).
Translated reviews
A
Rating: 3 out of 5
I haven't received the paint I ordered... I haven't received the paint I ordered yet!
Translated reviews
A
Rating: 3 out of 5
Order arrived on time but for an all-in-one model (glue, brush, paints) including 3 paints, but the brochure indicates many more colors needed, including mixes. Not very reg
Translated reviews
V
Rating: 3 out of 5
I haven’t received the paint I ordered… I haven’t received the paint I ordered yet!
A
Rating: 3 out of 5
Such a small package in such a big box! Not very ecological.
Translated reviews
V
Rating: 3 out of 5
The products were great and well packaged, however delivery took 5 weeks to arrive and it was difficult to get a response from. I spent about 3 weeks trying to get in touch with 1001 Modelkits as the delivery tracking info hadn't changed. I can see they've put an email address on their website now so hopefully this will improve. I understand Covid/Brexit/recent weather are causing delays, however I've received similar packages (size and value) from France in less than a week. I would encourage 1001 Modelkits to look at other couriers. I would order again, but expect a long wait for delivery.
A
Rating: 3 out of 5
Desperate access to the site In my experience t:ouffu bad link between pages and DESPERATE SLOWNESS Both with Linux and Windows On the other hand rich site Fast enough delivery despite the crisis
Translated reviews
V
Rating: 3 out of 5
I ordered my items on 27 December 2020 and they still haven���t arrived. I know this may be a result of this country���s stupid, pointless Brexit but it would be nice to know when the delivery may appear. It has never taken this long with
C
Rating: 3 out of 5
Package arrived safely but did not arrive for Rey
Translated reviews
A
Rating: 3 out of 5
Everything is perfect on the 1001 maquettes side, the delivery problem comes from colissimo unfortunately.
Translated reviews
A
Rating: 2 out of 5
Delivery times not met
Translated reviews
A
Rating: 2 out of 5
the reference does not match the photos
Translated reviews
A
Rating: 2 out of 5
While the company boasts of its French headquarters in Isère, my order took over 2 weeks to process and my purchase took almost a month to arrive. They either need to hire more people or make their practices more efficient (or both). On the other hand, my package arrived in perfect condition.
Translated reviews
G
Rating: 3 out of 5
Good service but expensive
Translated reviews
A
Rating: 3 out of 5
Shipment a little longer than other modelism sites
Translated reviews
A
Rating: 3 out of 5
Delivery was quicker than expected and that's great. On the other hand, the price of delivery is much too expensive and increases too quickly from 399 to 799, which can limit the choice of orders... especially as 2*399 is 798... in short. Otherwise, everything was well packaged and I found many things I couldn't find elsewhere at very competitive prices... which is important for a hobby.
Translated reviews
A
Rating: 2 out of 5
long wait to which is added that the box of games arrived in poor condition rather disappointed given the price of the a
Translated reviews
A
Rating: 2 out of 5
Good evening I used to love painting with Airfix paints but their quality has gone down a lot How can they be sold?
Translated reviews
A
Rating: 3 out of 5
It's a pity that there was a parcel error which delayed the delivery of the good v'colis. Apart from this little incident all
Translated reviews
A
Rating: 3 out of 5
I think the very long delay is due to the festive season.
Translated reviews
A
Rating: 3 out of 5
Hello everyone! The choice of models that you offer is very much appreciated. If I have to criticize 1 point, I'd say that the time taken to receive orders is sometimes not respected, and the price of some models seems a little excessive... Thank you for your efforts to satisfy me and your customers.
Translated reviews
A
Rating: 2 out of 5
Parcel not received Stuck in customs because you didn't enclose a facsimile
Translated reviews
C
Rating: 3 out of 5
I am not happy with what I ordered due to lack of information about measurements and specifications of the products and also I am trying to return the product purchased on your site and I can not return it, I would appreciate if you could contact me to return the product.
Translated reviews
C
Rating: 2 out of 5
Very disappointed with the shipping service. After more than 10 days it still has not arrived. They have been 4 days ""in prapració"" and another 5 ""Prerregistrado"" in Correos but without delivering the package to be sent. I wrote an email two days ago and have not had a reply yet. As for the model in question, I still do not have it in my hands.
Translated reviews