Customer reviews of 1001hobbies

Relatively slow service when sending orders. And poor after-sales service - I'm still waiting for missing parts from a previous order...

I thought I was receiving hard plastic stencils and not self-adhesive masks. Very disappointed, lack of explanation on the site. Damage

I give a bad mark because of the packaging I'm very disappointed by the quality of the packaging for the rc boat I ordered. I paid 25 euros for gift-wrapping made from scraps of paper and crumpled scotch tape, which is disgraceful. I was lucky that the boat arrived in good condition Double packing was de rigueur.

A little too expensive considering the quality (injection points too visible, no canvas on the base) and you have to add the shipping costs. Otherwise, the delivery time was perfect and the package was well packed, so there was no breakage. In the end, it's hard to find anywhere else with the same quality-price ratio (according to my research), fast delivery and coming from a boutique in France (not a warehouse in France).

Model box was shipped without a packing... Model box was shipped without a packing box, so when it arrived the model box was damaged. This was meant to be a gift, and now it looks all crappy. Especially for the outrageous shipping price. **reply to shipper's comment** It was shipped by being wrapped in bubble wrap. No shipping box. The label was taped to the bubble wrap.

Model box was shipped without a packing box so when it arrived the model box was damaged. This was meant to be a gift and now it looks all crappy. Especially for the outrageous shipping price. **reply to shipper�s comment** It was shipped by being wrapped in bubble wrap. No shipping box. The label was taped to the bubble wrap.

Excellent response timely delivery all great

Model box was shipped without a packing… Model box was shipped without a packing box, so when it arrived the model box was damaged. This was meant to be a gift, and now it looks all crappy. Especially for the outrageous shipping price. **reply to shipper’s comment** It was shipped by being wrapped in bubble wrap. No shipping box. The label was taped to the bubble wrap.

I ordered pots of paint for my model but my order was incomplete, some pots were missing.

Unfortunately the parcel I received was incomplete. Although the parcel arrived on time and in very good condition, it should have included a white spray (CORAX WHITE SPRAY (GLOBAL)). The white spray was missing from the parcel, which is why I only put 25 Ã

I ordered in early June. A month later they sent me the wrong parcel. They would not send the correct order until this wrong parcel was returned. Many many e-mails later, most of which were not answered, I finally received my order in the middle of August.

I was disapppointed frankly. Covid problems and postage difficulties I understand. I ordered three products and heard nothing for two months, then I heard one was unavailable (I was surprised to see it advertised frankly). The other two would come and I would be credited with the balance, not refunded. OK I found something else, had to repay the postage, OK. Came quickly. But the third product is still advertised, despite repeated e mails from me. If I click on it, it goes into my basket (three times now). I even get reminders that it is there in my basket (even if not in store) and I have not paid. This is my only real issue here. Thanks for your early reply. Much appreciated. The item I requested is the Dragon 1/71 M4A3 105 VVSS. I was very surprised to see it advertised as it is almost impossible to find. It does need to come off your store list, as it is still inviting payment after entering the basket. Unless it is now back in stock of course! Good luck in these hard times

on the paint cans you added warning stickers in French the only problem is that you stuck them on the paint reference. As there were two brown colors, it was difficult, fortunately I managed to remove some of them.

Too many miniatures don't conform to assembly standards. Some manufacturers border on fraud, e.g. Master Box LTD boite French Hussar Napoleonic war Serie, where no parts could be attached. Be very careful, it's up to you to check the conformity of the equipment you are selling. Amadeu

I wish the nomenclature was in French.

Ordered accus lipo 1s. I received a lot of emails too. Postage for a shipment weighing just 10g with packaging at 7.99!!!! Too high. Could be delivered by recorded delivery. Delay in delivery.... Don't be surprised if you buy from an American logistics platform..... A bon ent

Good merchandise but delivery time longer than expected (colissim

On the plus side, I found 2 items that were out of stock all over the world. Negative side: prices in the high range. Delays a little long between payment of the order and dispatch of the package: 12 days.

Product arrived ahead of time and in excellent condition. Very happy with experience and can�t wait to get started.

Hi The products i ordered were not correctly send There were some enamel instead of acrylic Also was to long to get delivery The products are ok but with the conditions i explain above Thank you very much

Poor packing allows damaged package I ordered a Porsche 356 Di cast model and it was only wrapped in one layer of bubble wrap. The car itself arrive okay but the packaging/display was damaged. This could have easily been prevented with another layer of wrap or a box and wrap. Not worth sending back as it appear this is the only/last one available in silver.

There were no problems with the order. Where I'm not satisfied is with the choice of paints, with off""glue + 6 paints"" . Of the 6, only 3 I can use with my model. There wasn't even a matte black color, which seems to me to be a basic one.

The parcel has arrived. I ordered it on Thursday at 9am...it was specified that I would receive it the next day (Friday the 14th). To be sure I paid Chronopost (still guaranteed within 24h). According to the information available on the Chronopost tracking system, my parcel was dispatched on Friday evening....36h to put 5 cans of paint in a poor pouch...not very serious! I paid the Chronopost for nothing...and I find it intolerable to have to pay even more to have "the right" to pay with paypal...your competitors are more reliable and faster. The parcel conforms however.... Maj: the information provided by Chronopost is contradictory to what you write below... I can't put a screenshot...too bad. You're offering me a 5€ voucher and a refund for the Chronopost shipment. It's a credit to you and very commercial of you, my friend.

Poor packing allows damaged package I ordered a Porsche 356 Di cast model and it was only wrapped in one layer of bubble wrap. The car itself arrive okay but the packaging/display was damaged. This could have easily been prevented with another layer of wrap or a box and wrap. Not worth sending back as it appear this is the only/last one available in silver.

long lead times

So far so good. Delivery later than stated. Since placing the order, I've been receiving spam mails...

Very long wait and no reply to a sent mailWould not order here again

The assembly instructions are not detailed enough, and require a lot of thought and inventiveness. The model is very nice cepe

Don't be in too much of a hurry to get the goods.

It took a while to get here but I didn't realize it was coming from France. Mix in COVID and delays are bound to happen. Anyway The masks for the B26 look amazing. Thank you.

Orders take too long.

Would be better, but it's a shame that items considered available on the site at the time of ordering are no longer available when the order is dispatched? Curious, hence useless waste of time

I have ordered from this company several times any issues are promptly addressed and the models are always as described

It was a very good experience and I am strongly considering utilizing the services of 1001 again

It took me ages to get my money back

well received my order BUT it would be good to indicate when products are out of stock...Merc

Model took two and a half weeks to arrive, although advertised it wasn���t in stock, no email from company until i emailed them. Model arrived just covered in bubble wrap no additio

Hello I received my R5 Turbo model in the post. But the package was folded in two. However nothing is broken inside. I find it shocking to see this kind of delivery principles.

Delivery times too long

Although the goods ordered were of high quality, I feel the service was slow for this day and age with misleading dates quoted on the tracking facility.