Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
The size of the 132 figurines is perfectly suited to children's play. It's a pity that the figurines are only one color, and the same as those on the opposing sides. It's hard to tell them apart in battle. One of the French Carabiniers figurines came without a sword (probably broken during packing). Domma
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 10/01/2019
The purchase of December 13 has arrived on January 11 when they promised 10 days at most. I added items so that the shipping costs were free which was my surprise when once I made the purchase I saw that this was the option peoe and no tracking number so all this time I have not been able to know anything about my order. It was a gift for christmas day and it has not arrived even for kings a pity.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/01/2019
After receiving the package, I noticed that the glue pot inside was broken and therefore unusable.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/01/2019
Physical parcel arrived very quickly and corresponded to my request. However, there was a problem with the 2 50-euro gift cards purchased, which were not activated after 3 weeks despite contact with the service department.
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 08/01/2019
The purchase made on December 18 with the payment of transport of 4 days maximum a delay of 10 days in the departure of the order from their warehouses and another delay of 8 days in the delivery of the same.
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 08/01/2019
I received the package with a terrible delay. I find it unbelievable that it takes 15 days to arrive and on top of that I have to pay the shipping costs. Very bad shipping service.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/01/2019
In the product description, I thought that paint and glue were included. But it turns out that I only have three pots of paint out of the 6 needed to make the model.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/01/2019
Sorry for the bad note, but an order placed on December 26th and delivered on January 5th challenged me.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 06/01/2019
The items arrived promptly and in perfect condition. I emailed a question regarding my order and received a quick polite response. I will definitely order from 1001 Modelkits again and will recommend them to friends.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/01/2019
Where are my decals Guys come on... I ordered. Decals just decals. And it still not has arrived. I mean come on. I ordered a resin peice from the uk about 4days ago and it's already almost here. I ord these DECALS. On December 8th. Can someone please give me an explanation on where my decals are. Or what my 35 dollars went to. I am very displeased. Thank you
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Response from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
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Verified Buyer
Rating: 2 out of 5
following a purchase from 05/01/2019
Where are my decals Guys come on... I ordered. Decals just decals. And it still not has arrived. I mean come on. I ordered a resin peice from the uk about 4days ago and it’s already almost here. I ord these DECALS. On December 8th. Can someone please give me an explanation on where my decals are. Or what my 35 dollars went to. I am very displeased. Thank you
Response from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/01/2019
Mouais . Delayed delivery, no reply to emails and if you make a mistake you have to pay the shipping costs. So I don't think I'll be ordering from them again. I'm willing to believe it's a mistake but I'm still waiting for a reply from them 10 days after my order.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/01/2019
The deliveries not sent in time because of problems with the site an order is supposed to replacer not another I want to say that I did not get the package or the one is supposed to send reimburse very of them
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 02/01/2019
It is the first time I deal with this company and although they have some quality materials and their products are reasonably priced shipping costs are very high for how late and slow the distribution is going.in fact this past December I made my first order and it took me almost a month to arrive and that because I called them because it took me a long time to get the order. How can they take so long
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/01/2019
delivery details even for out-of-stock colissimo
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/01/2019
I received my order but between the time I ordered on December 18, 2018 and the time I received them there was a more impotent time elapsed since I received it on December 26 or 27, 2018. Instead of the 4 to 5 days as
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/12/2018
Wide choice of models, but I think you should be able to see the assembly instructions before you buy.
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 31/12/2018
The model is fine but the shipment took a month and after calling and writing and writing and writing and calling and an impertinent person who answers the phone saying that you chose the shipment without tracking what does that have to do for a shipment that was going to take 5 to 7 days to take 27 days to arrive?
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/12/2018
Misleading description of the material quality of the item ordered (Airplane): Advertised in metal, the reality: half metal, half plastic. Why advertise a scale on the catalog that doesn't correspond to reality when it would be simpler to put the real size of the object? All in all, very good value for money, no hidden costs.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 29/12/2018
Very slow delivery and very expensive shipping. Answer: The order was placed on the 6th at 12:30 together with the payment. The shipment was made on the 12th right. Arriving on the 15th also true.
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 29/12/2018
It would all be very well done if it weren't for the waiting time: I have been waiting for my package since 1412 and today is 2912!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/12/2018
Package conforms to order: kit box Fast shipping protected by model glue unusable ... and paint thickened so difficult to use domma
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/12/2018
the model was sent on time. the parcel was well protected. all the contents conform to the product description. for another purchase, i wouldn't hesitate to trust this company. thank you. PS: the paint cans included in the box are really too small and oblige us to buy others, which was not mentioned to us during our telephone contact with the sales representative.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/12/2018
The assembly instructions could be more detailed. Blue paint spreads very poorly and not evenly
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 27/12/2018
The product corresponds to what is published by the seller.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 26/12/2018
The aircraft (F-106A) model is beautiful!! Exceeded my expectations in every respect. Thank-you!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/12/2018
I'm sorry to give you so few stars, but I'm disappointed that the documentation for building the models is written in English and does not correspond to your paintings.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/12/2018
The quality of the model, considering the price, is very average and requires a lot of adjustments with the help of putty. Overall, I'm disappointed by this model, which I wouldn't recommend to anyone.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/12/2018
A little disappointed after ordering the 12122018 I received the order yesterday at 13 hours I do not tell you the stress and fortunately I intervened several times if-no nothing under the tree. Ex: to save 48heures the shipment was made by colissimo instead of the carrier. You'll understand my disappointment.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 25/12/2018
I asked for gift wrapping for the two items I bought and they arrived super poorly wrapped together when they were two different gifts.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/12/2018
Interesting, high-quality products, unfortunately marred by an extremely laborious delivery system. Mondial relais is not up to the job. On my last 2 orders, we had to launch investigations to find the parcels .... really do
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/12/2018
This was my first order on this site. The order was placed well in advance of Christmas (1 month before) and the delivery time on the site was 5 to 7 days for the boats chosen. They finally arrived, but I had to call twice (one boat didn't arrive, the other didn't conform, so I had to change refs) to get them in time just before Christmas. What would have happened if I hadn't phoned? I don't know what would have happened. I'd like to take this opportunity to thank the people who helped me with my calls. They were very professional and really great. But at the time I put 3 stars and not 4. I hope it will get better in case
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/12/2018
I paid 1€ more for 48h delivery and the parcel took 8 days to be picked up.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 21/12/2018
Got exactly what i ordered and on time
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/12/2018
I placed an order on the site at the beginning of December and my order has still not been dispatched. I don't mind hearing that you've had supplier problems, but 2 days before Christmas I find this a serious lack of professionalism.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 19/12/2018
Took too long to receive it.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 19/12/2018
Took too long to receive it. Took too long to receive it.
Response from 1001hobbies
Dear Customer, Thank you for your feedback. We are shipping from France so the delivery to Canada takes a bit longer. Please do not hesitate to contact us if you have any question. Kind regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2018
The relay point ""La table Parisienne"" in Niort is not organized to receive and distribute MONDIAL REL parcels.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2018
I don't want to be unpleasant...... but the overall process should be improved a bit indeed: - paid on 5122018 - shipped on 11122018 6 days to reach shipping stage!! a bit long!!! Received on
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2018
Shipping super long! Lack of indication of delivery times on the site. One of the boxes on two models is not protected by a blister ok...but box damaged. Let's hope the model will be complete.
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