1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Mouais . Delayed delivery, no reply to emails and if you make a mistake you have to pay the shipping costs. So I don't think I'll be ordering from them again. I'm willing to believe it's a mistake but I'm still waiting for a reply from them 10 days after my order.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/01/2019
The deliveries not sent in time because of problems with the site an order is supposed to replacer not another I want to say that I did not get the package or the one is supposed to send reimburse very of them
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 02/01/2019
It is the first time I deal with this company and although they have some quality materials and their products are reasonably priced shipping costs are very high for how late and slow the distribution is going.in fact this past December I made my first order and it took me almost a month to arrive and that because I called them because it took me a long time to get the order. How can they take so long
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/01/2019
delivery details even for out-of-stock colissimo
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/01/2019
I received my order but between the time I ordered on December 18, 2018 and the time I received them there was a more impotent time elapsed since I received it on December 26 or 27, 2018. Instead of the 4 to 5 days as
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/12/2018
Wide choice of models, but I think you should be able to see the assembly instructions before you buy.
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 31/12/2018
The model is fine but the shipment took a month and after calling and writing and writing and writing and calling and an impertinent person who answers the phone saying that you chose the shipment without tracking what does that have to do for a shipment that was going to take 5 to 7 days to take 27 days to arrive?
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/12/2018
Misleading description of the material quality of the item ordered (Airplane): Advertised in metal, the reality: half metal, half plastic. Why advertise a scale on the catalog that doesn't correspond to reality when it would be simpler to put the real size of the object? All in all, very good value for money, no hidden costs.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 29/12/2018
Very slow delivery and very expensive shipping. Answer: The order was placed on the 6th at 12:30 together with the payment. The shipment was made on the 12th right. Arriving on the 15th also true.
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 29/12/2018
It would all be very well done if it weren't for the waiting time: I have been waiting for my package since 1412 and today is 2912!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/12/2018
Package conforms to order: kit box Fast shipping protected by model glue unusable ... and paint thickened so difficult to use domma
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/12/2018
the model was sent on time. the parcel was well protected. all the contents conform to the product description. for another purchase, i wouldn't hesitate to trust this company. thank you. PS: the paint cans included in the box are really too small and oblige us to buy others, which was not mentioned to us during our telephone contact with the sales representative.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/12/2018
The assembly instructions could be more detailed. Blue paint spreads very poorly and not evenly
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 27/12/2018
The product corresponds to what is published by the seller.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 26/12/2018
The aircraft (F-106A) model is beautiful!! Exceeded my expectations in every respect. Thank-you!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/12/2018
I'm sorry to give you so few stars, but I'm disappointed that the documentation for building the models is written in English and does not correspond to your paintings.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/12/2018
The quality of the model, considering the price, is very average and requires a lot of adjustments with the help of putty. Overall, I'm disappointed by this model, which I wouldn't recommend to anyone.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/12/2018
A little disappointed after ordering the 12122018 I received the order yesterday at 13 hours I do not tell you the stress and fortunately I intervened several times if-no nothing under the tree. Ex: to save 48heures the shipment was made by colissimo instead of the carrier. You'll understand my disappointment.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 25/12/2018
I asked for gift wrapping for the two items I bought and they arrived super poorly wrapped together when they were two different gifts.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/12/2018
Interesting, high-quality products, unfortunately marred by an extremely laborious delivery system. Mondial relais is not up to the job. On my last 2 orders, we had to launch investigations to find the parcels .... really do
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/12/2018
This was my first order on this site. The order was placed well in advance of Christmas (1 month before) and the delivery time on the site was 5 to 7 days for the boats chosen. They finally arrived, but I had to call twice (one boat didn't arrive, the other didn't conform, so I had to change refs) to get them in time just before Christmas. What would have happened if I hadn't phoned? I don't know what would have happened. I'd like to take this opportunity to thank the people who helped me with my calls. They were very professional and really great. But at the time I put 3 stars and not 4. I hope it will get better in case
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/12/2018
I paid 1€ more for 48h delivery and the parcel took 8 days to be picked up.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 21/12/2018
Got exactly what i ordered and on time
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/12/2018
I placed an order on the site at the beginning of December and my order has still not been dispatched. I don't mind hearing that you've had supplier problems, but 2 days before Christmas I find this a serious lack of professionalism.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2018
Took too long to receive it. Took too long to receive it.
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Response from 1001hobbies
Dear Customer, Thank you for your feedback. We are shipping from France so the delivery to Canada takes a bit longer. Please do not hesitate to contact us if you have any question. Kind regards, The 1001Modelkits Team
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Verified Buyer
Rating: 3 out of 5
following a purchase from 19/12/2018
Took too long to receive it.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 19/12/2018
Took too long to receive it. Took too long to receive it.
Response from 1001hobbies
Dear Customer, Thank you for your feedback. We are shipping from France so the delivery to Canada takes a bit longer. Please do not hesitate to contact us if you have any question. Kind regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2018
The relay point ""La table Parisienne"" in Niort is not organized to receive and distribute MONDIAL REL parcels.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2018
I don't want to be unpleasant...... but the overall process should be improved a bit indeed: - paid on 5122018 - shipped on 11122018 6 days to reach shipping stage!! a bit long!!! Received on
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2018
Shipping super long! Lack of indication of delivery times on the site. One of the boxes on two models is not protected by a blister ok...but box damaged. Let's hope the model will be complete.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/12/2018
Prices too high - plenty of choice, but cheaper elsewhere, e.g. Parc des Princes 3D puzzle for €42 on the website is €26 on amazon! It's the same with most items. Site to reserve for certain items not found elsewhere (
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 17/12/2018
Negative experience regarding shipping. First they made a mistake with the shipping method I had selected and told me they would refund the difference between the shipping I paid for and the one I used but after more than 2 weeks I still haven't received the difference. The shipment finally arrived after a week
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/12/2018
delivery time too long
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/12/2018
Waiting time a little long. But probably due to traffic disruptions.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/12/2018
trèèèèèèèèèèèèèÃ
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/12/2018
just one comment: the descriptions displayed in your catalog only give the scale and not the dimensions of some of the models to be built, which is annoying if you want to get an idea of the dimensions of the construction.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/12/2018
Package arrived on time but unfortunately the model box is missing ~80% of the parts, which are impossible to assemble in these conditions. 1001Maquette contacted me by e-mail and I'm waiting for their reply to see how to solve this problem. I would like to thank the extremely efficient after-sales service, who sent me a photo of my problem and decided to send me back the same model free of charge, this time in its entirety and just before Christmas.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/12/2018
I WAS IMPRESSED WITH YOUR STORE I WAS IMPRESSED WITH YOUR STORE, BUT I NEVER RECEIVE MY ORDER YET.
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Response from 1001hobbies
Dear customer, Your order has been sent back to us so we sent it again on the 12/12/18. Please let us know if there is any issue. Best regards, The 1001modelkits Team
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Verified Buyer
Rating: 2 out of 5
following a purchase from 15/12/2018
I WAS IMPRESS WITH YOUR STORE BUT I NEVER RECEIVE MY ORDER YET.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 15/12/2018
I WAS IMPRESS WITH YOUR STORE I WAS IMPRESS WITH YOUR STORE, BUT I NEVER RECEIVE MY ORDER YET.
Response from 1001hobbies
Dear customer, Your order has been sent back to us so we sent it again on the 12/12/18. Please let us know if there is any issue. Best regards, The 1001modelkits Team
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