Customer reviews of 1001hobbies

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4,2 /5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 2 and 3 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2018
Took too long to receive it. Took too long to receive it.
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Response from 1001hobbies
Dear Customer, Thank you for your feedback. We are shipping from France so the delivery to Canada takes a bit longer. Please do not hesitate to contact us if you have any question. Kind regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/12/2018
Prices too high - plenty of choice, but cheaper elsewhere, e.g. Parc des Princes 3D puzzle for €42 on the website is €26 on amazon! It's the same with most items. Site to reserve for certain items not found elsewhere (
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 17/12/2018
Negative experience regarding shipping. First they made a mistake with the shipping method I had selected and told me they would refund the difference between the shipping I paid for and the one I used but after more than 2 weeks I still haven't received the difference. The shipment finally arrived after a week
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/12/2018
delivery time too long
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/12/2018
Waiting time a little long. But probably due to traffic disruptions.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/12/2018
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/12/2018
just one comment: the descriptions displayed in your catalog only give the scale and not the dimensions of some of the models to be built, which is annoying if you want to get an idea of the dimensions of the construction.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/12/2018
Package arrived on time but unfortunately the model box is missing ~80% of the parts, which are impossible to assemble in these conditions. 1001Maquette contacted me by e-mail and I'm waiting for their reply to see how to solve this problem. I would like to thank the extremely efficient after-sales service, who sent me a photo of my problem and decided to send me back the same model free of charge, this time in its entirety and just before Christmas.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/12/2018
I WAS IMPRESSED WITH YOUR STORE I WAS IMPRESSED WITH YOUR STORE, BUT I NEVER RECEIVE MY ORDER YET.
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Response from 1001hobbies
Dear customer, Your order has been sent back to us so we sent it again on the 12/12/18. Please let us know if there is any issue. Best regards, The 1001modelkits Team
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Verified Buyer
Rating: 2 out of 5
following a purchase from 15/12/2018
I WAS IMPRESS WITH YOUR STORE BUT I NEVER RECEIVE MY ORDER YET.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 15/12/2018
I WAS IMPRESS WITH YOUR STORE I WAS IMPRESS WITH YOUR STORE, BUT I NEVER RECEIVE MY ORDER YET.
Response from 1001hobbies
Dear customer, Your order has been sent back to us so we sent it again on the 12/12/18. Please let us know if there is any issue. Best regards, The 1001modelkits Team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/12/2018
Shipping Order got processed this past Monday, still no email saying shipped... or tracking I've called three times and no answer on any of them... I just want an update...
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Response from 1001hobbies
Dear customer, We have sent you an email regarding the delivery time of your order. Please do not hesitate to contact us if you have any question. Best regards, The 1001Modelkits Team
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Verified Buyer
Rating: 3 out of 5
following a purchase from 14/12/2018
Shipping Order got processed this past Monday, still no email saying shipped... or tracking I’ve called three times and no answer on any of them... I just want an update...
Response from 1001hobbies
Dear customer, We have sent you an email regarding the delivery time of your order. Please do not hesitate to contact us if you have any question. Best regards, The 1001Modelkits Team
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 14/12/2018
Very bad after-sales service, responding to different delivery days.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 13/12/2018
The delivery took far too long.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 11/12/2018
Zeer slechte online shop het zijn gewoon oplichters op gebied van geld terug te geven van teruggestuurde produkten heb mijn 732� niet terug gekregen heb van alles geprobeerd niks helpt ze beloven en tenslotte is het nougabolle zo kan ik ook rijk worden mijn oordeel er niet kopen
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 11/12/2018
Sorry but my evaluation is not positive. Two products in the catalog and after days of waiting they inform me that they are not available. Waiting too long I am still waiting for the ones I had to change.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/12/2018
deadline met a beautiful product shame that the eyes are not straight it gives the impression of louch
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/12/2018
Email received that the delivery had arrived at the relay point but the relay point did not have it yet (a free return ticket)
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 06/12/2018
The paints are very bad and too expensive. The store does not care to advise the customer's questions about the assembly of the model.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/12/2018
Package ordered 15 years ago and still no news ... The delivery in world relay was estimated between the 2911 and the 0212 and we are the 5
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/12/2018
Hello long delivery time shame despite paypal payment
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/12/2018
processing of the order and very long delivery time in view of the additional costs of the order. in addition, 2 days to wait because it was impossible to receive the parcel when it arrived, the machine didn't work, so the person at the relay point said to come back on Monday. positive point: availability of paints desired.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 04/12/2018
Unclear and deceptive dispatch details, states courier charges for same arrives by post.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/11/2018
The lead time from order to delivery is around 3 weeks. What's more, 1001 MAQUETTES is about twenty euros more expensive than its competitors, when you compare the same product of the same brand, of course. I wouldn't buy from 1001 MAQUETTES again.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/11/2018
disappointed with delivery time
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/11/2018
available on the site although they were not in stock delivery time problem
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/11/2018
Package not packed with sufficient care. A simple cardboard box too large for its container, closed with a single piece of tape on the top...as a result, the box arrived crushed and even torn in places. The box containing my model was therefore folded and one of the parts inside was detached from its support...free warning as nothing was broken, but it makes me reluctant to recommend anything from you...when we know how little care the postal service takes with parcels, we owe it to ourselves to do better!
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 24/11/2018
I got the wrong colors... And a book in French (it didn't say it was in French)... Model is ok in itself
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/11/2018
I was delivered almost 2 weeks later and a box was or
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/11/2018
no worries about the order but the package is badly packed (big box for small quantity not wedged the paints and brushes are wandering in all directions unsuitable poster ridiculous better not put anything
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/11/2018
Item ok but supposed to be available and shipped within 24h when the package was received more than a week after the order! No warning or apology.... one of the model boxes is covered in dust... a bit foreign
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/11/2018
Object size not specified! Completely inadequate! Ridiculously tiny! No interest Object thrown away. Delivery time too short.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/11/2018
Slechte winkel niet aan te raden slechte service niet te vertrouwen nee bedankt ik beveel deze winkel niet aan zeer slechte service heb produkten besteld wegens omstandigheden heb ik ze terug gestuurd zoals het moest. Ze beloven je geld terug te storten ik heb na een maand nog niks terug gezien van mijn betaald bedrag 737,33€ normaal maximum 4 dagen van uit frankrijk want daar zit de hoofdzetel en het geld moet op de rekening staan.Ze komen dan af er is wat fout gelopen het is dit het is dat voor mij zijn het geen mensen om zaken mee te doen ik ben wel mijn 737,33€ kwijt een ware schande.Nee nooit meer !!!!!!!!!!!!! Marc de kinder uit belgie
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Verified Buyer
Rating: 2 out of 5
following a purchase from 18/11/2018
Slechte winkel niet aan te raden slechte service niet te vertrouwen nee bedankt ik beveel deze winkel niet aan zeer slechte service heb produkten besteld wegens omstandigheden heb ik ze terug gestuurd zoals het moest. Ze beloven je geld terug te storten ik heb na een maand nog niks terug gezien van mijn betaald bedrag 737,33€ normaal maximum 4 dagen van uit frankrijk want daar zit de hoofdzetel en het geld moet op de rekening staan.Ze komen dan af er is wat fout gelopen het is dit het is dat voor mij zijn het geen mensen om zaken mee te doen ik ben wel mijn 737,33€ kwijt een ware schande.Nee nooit meer !!!!!!!!!!!!! Marc de kinder uit belgie
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/11/2018
correct product but it is necessary to change your partner of delivery Mondial Relay is the worst of all (4 week to receive the parcel and moreover it is in another point of relay to 5 km of my house whereas there is a point of relay right in bottom of my house)
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/11/2018
I ordered on 20102018 a model HELL80791RENAULT F1 RE 20 az today I am being lied to about the availability of this item. I strongly advise against this merchant who accepts payments but does not honor deliveries.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/11/2018
(delivery under 2436h it's wrong I waited 7 d)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/11/2018
Your product description does not precisely describe the number of figurines and whether the figurines are to be assembled and painted, as I am not a make-up specialist.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/11/2018
we still haven't received our order
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