1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Ordered merchandise on 10/07/18 Ordered merchandise on 10/07/18. It's now 11/01/18 and I've received nothing.
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Response from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
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Verified Buyer
Rating: 3 out of 5
following a purchase from 30/10/2018
Great service . Very good communication. Will use them again
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/10/2018
Manage more squarely
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/10/2018
As described, but very long lead time, even with more expensive transpo
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/10/2018
Delays too long ...
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 16/10/2018
Unfortunately, the specified delivery dates did not match the actual delivery. After the purchase, a later delivery date was stated in the order confirmation and the actual delivery took place even later than stated in the order confirmation. This was very annoying as it was a birthday present which was therefore not delivered on time!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/10/2018
Canadair model the glue was dry on arrival and therefore unusable the paint pots are too small and have poor covering power Impossible to paint the model with such small quantities
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 13/10/2018
I got an email a week after ordering stating that the product I ordered wasn't in stock and that they were waiting for it to be restocked It took some time but it did arrive in the end and I'm very happy with the product
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 13/10/2018
But in your opinion what review should I write since I haven't received anything yet !!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/10/2018
Lots of choice on 1001 maquettes, but beware of competitors who are more competitive. You need to be vigilant, because delivery times are not always respected. What's more, one order was incomplete, and it's up to the customer to prove this by taking photos of the parcel and sending them by e-mail. Can anyone do this? Let's be serious and check your shipments carefully. On the other hand, customer service is friendly and efficient, but it would be preferable not to have
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/10/2018
Hello: This is the first time I've ordered from you and the model I received did not correspond to the model seen on your internet catalog. On the catalog it was a special model for a new mould, whereas the model delivered was a model I'd already seen! The box sent out was nevertheless at a much cheaper price, after a telephone arrangement I reordered it.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/10/2018
Order placed on 2709 to date still nothing received!! thank you to look at the reason for this non-delivery note that payment was made and transferred on 2709 thank you for your di
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/10/2018
the products ordered have arrived but almost 15 days after they were ordered
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Verified Buyer
Rating: 3 out of 5
following a purchase from 07/10/2018
Always` very good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/10/2018
Fast delivery, nothing to say. We tore our fingers off with the glue and also our eyes, not to mention our irritation, despite our angelic patience! It was a gift for my husband that could have become a cause for divorce!!!! They were pallets of small bottles to assemble yourself.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/10/2018
I am still waiting for items to be... I am still waiting for items to be delivered!
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Response from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
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Verified Buyer
Rating: 2 out of 5
following a purchase from 06/10/2018
I am still waiting for items to be… I am still waiting for items to be delivered!
Response from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 06/10/2018
The delivery of packages is on the slow side because they work with Bpost DHL or Fedex or UPS is better in terms of delivery time I would also like to receive an email when exactly my package is delivered (day and time) For the rest of the material I am satisfied
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 06/10/2018
Reliable give you good advice But the shipment from France takes a bit longer half a week grt hzeelenberg
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/09/2018
the shipment was made several days after the announced date and the chronopost arrived 4 days after the event
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/09/2018
I have mixed feelings about my experience. My two the witcher figurines did indeed arrive. However, the care taken with the package was minimal, with only the two boxes of figurines bound together with black film. Fortunately, there was no damage except for a slight dent on one of the boxes. What's more, we receive far too many e-mails, no doubt to give the illusion that your order will reach you in record time. However, 1001 maquettes sells us a dream when it displays in stock on a product. This product will in fact be in stock when they buy it from another site. This obviously lengthens lead times, and while you can expect it in a week, it can take more than twice as long. That said, I recommend this site as long as
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/09/2018
I have nothing to say about the product, which was sent to me very promptly, but I find the customer relations department far too insistent. Follow-up emails before buying + 4 other emails to give my opinion. A total of ten e-mails for a purchase of €10!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/09/2018
order paid on 59 received on 219 but I will have the pleasure to place other orders to follow Cordial
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 24/09/2018
I bought the Airfix A01005 kit thinking after seeing the pictures on the site that I would receive the 2011 kit by buying the relevant colors accordingly. However, I received the most recent kit which therefore requires other colors.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/09/2018
Long lead time between order placement and receipt of order
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/09/2018
Quality products as advertised. The only downside was the delivery time. For products that should be delivered between 24 and 48 hours, my order arrived 6 days later. D
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/09/2018
Very good site and material at the top to re-examine packaging too light 2 orders and 2 received half open speed not top 1 week between the order and delivery where other put
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 22/09/2018
** stars because I did not receive any information that what I ordered was not in stock or available at the time of ordering. Only when I asked did I receive an email. It was another week until delivery. Delivery without outer packaging only wrapped in black foil although it was three puzzles. Fortunately arrived here without damage. All in all, not satisfactory.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 21/09/2018
The model came save and sound. And ordering the item was easy to order.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/09/2018
Very good mail-order service (order followed by delivery) but I'm disappointed by the quality of the items purchased (Heller paints: too thick and needing to be
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/09/2018
Reception too long despite good coli packaging
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Verified Buyer
Rating: 3 out of 5
following a purchase from 19/09/2018
delivery too long and I had to pay for it ! Next time I will buy from Irish website or UK
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Verified Buyer
Rating: 2 out of 5
following a purchase from 19/09/2018
Poor execution - I ordered online and chose Dhl shipping so that I would receive the item in time but my item was shipped regular mail and will definitely arrive much later than promised.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/09/2018
Poor execution Poor execution - I ordered online and chose Dhl shipping so that I would receive the item in time but my item was shipped regular mail and will definitely arrive much later than promised.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/09/2018
Long delivery time (2 weeks)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/09/2018
DELIVERY TIME TOO LONG.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/09/2018
Satisfied with the product but it took too long to receive the parcel. cdlt P.Favalessa
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/09/2018
Delivery time too long. 2 weeks to be delivered despite a small quantity a
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Verified Buyer
Rating: 2 out of 5
following a purchase from 19/09/2018
Poor execution Poor execution - I ordered online and chose Dhl shipping so that I would receive the item in time but my item was shipped regular mail and will definitely arrive much later than promised.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 19/09/2018
Excellent packaging to ensure there was… Excellent packaging to ensure there was no damage to the item, however it took a very long time to arrive!!
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